Ticketmaster lets you transfer tickets to another person through your account, but the process and restrictions depend on the event and venue
To transfer a Ticketmaster ticket, log into your account, find the event in your order history, and select the transfer option if it is available. You will enter the recipient's email address, and Ticketmaster sends them a link to accept the transfer. The recipient does not need a Ticketmaster account to receive the ticket, but they will need one to access it after acceptance. The whole process usually takes a few minutes, though the recipient has a set time window (often 48 hours) to accept before the transfer expires.
Not all tickets can be transferred. Some events, venues, or ticket types lock transfers entirely, while others allow them only within a certain window before the event date. A few venues require the original buyer to remain the ticket holder and do not permit any transfer at all. You will see whether transfer is an option the moment you try to transfer — if no transfer button appears, that event does not allow it.
Key Takeaways
- You transfer tickets through your Ticketmaster account by selecting the event and entering the recipient's email address; Ticketmaster sends them an acceptance link.
- Not all events allow transfers, and some venues restrict when you can transfer (usually not within a certain number of days before the show).
- The recipient does not need a Ticketmaster account to receive the transfer, but they must create or use one to view and use the ticket.
- Once a transfer is accepted, you lose access to that ticket and cannot reverse the transfer, so confirm the recipient's email before you send.
- If the recipient does not accept within the time window, the transfer cancels and the ticket returns to your account.
Where to find the transfer option in your account
Log into Ticketmaster.com or open the Ticketmaster app and go to your account. Select "My Events" or "My Tickets" (the exact label varies by app version). Find the event you want to transfer and look for a button or menu option that says "Transfer" or "Send Ticket." Click it to start the process.
If you do not see a transfer option at all, the event or venue does not allow transfers. This is most common for high-demand shows, presale events, or venues with strict resale policies. Some events show a message explaining why transfer is not available — for example, "Transfers not permitted for this event" or "Transfers available starting [date]." If the transfer window has closed (usually a few days before the event), the button will be grayed out or absent.
Entering the recipient's information
When you select transfer, Ticketmaster asks for the recipient's email address. Enter the exact email they use or plan to use, because that is where Ticketmaster sends the acceptance link. Double-check the spelling — if the email is wrong, the recipient will not receive the link and the transfer will sit pending until it expires.
You can add a personal message to the transfer notification if you want. This message appears in the email the recipient receives, so it is a good place to let them know the transfer is coming or to include any details about the event. The message is optional but helpful if the recipient might not recognize your email address.
What happens after you send the transfer
Ticketmaster immediately sends an email to the recipient with a link to accept the transfer. The recipient has a limited time to accept — usually 48 hours, though some events set different windows. If they do not accept within that time, the transfer expires and the ticket returns to your account automatically. You can then transfer it to someone else or keep it yourself.
Once the recipient clicks the acceptance link, the transfer is complete and final. You will no longer see that ticket in your account. The recipient will see it in theirs, either immediately or within a few minutes. If the recipient does not have a Ticketmaster account yet, they can create one during the acceptance process using the same email address.
Restrictions that prevent or delay transfers
Ticketmaster and individual venues set transfer rules that vary widely. Some common restrictions include:
- Transfers not allowed within 48 hours (or another set number of days) before the event.
- Transfers not allowed for certain ticket types, such as VIP packages, presale tickets, or comp tickets.
- Transfers not allowed at all for that event or venue.
- Transfers only allowed to people in the same state or region (rare, but some venues enforce this).
- A limit on how many times a single ticket can be transferred (usually one transfer per ticket).
You will see these restrictions when you try to transfer. If transfer is blocked, the reason usually appears on the same screen. If you are unsure why a transfer is not available, contact Ticketmaster support with your order number and event details — they can tell you whether the restriction is temporary (like a closed transfer window) or permanent.
What the recipient needs to do
The recipient receives an email from Ticketmaster with a link to accept the transfer. They click the link, which takes them to a page where they confirm acceptance. If they do not already have a Ticketmaster account, they can create one at that point using the email address on the transfer notification.
After acceptance, the ticket appears in their Ticketmaster account under "My Events" or "My Tickets." They can view the ticket details, add it to their digital wallet (if the venue supports mobile entry), or print it if a paper ticket is required. The recipient should check their account a few minutes after accepting to make sure the ticket is there and shows the correct event details.
Canceling or reversing a transfer
Once a transfer is accepted, you cannot reverse it or get the ticket back. The ticket now belongs to the recipient. If you need to cancel a transfer before the recipient accepts it, log into your account, find the pending transfer, and look for a "Cancel Transfer" or similar option. Canceling a pending transfer returns the ticket to your account.
If the recipient has already accepted the transfer and you need the ticket back, you will have to ask them to transfer it back to you. They can do this using the same process you used to send it to them — if the event allows transfers and the transfer window is still open.
Frequently Asked Questions
Can I transfer tickets to someone who does not have a Ticketmaster account?
Yes. The recipient does not need an account to receive the transfer — Ticketmaster sends the acceptance link to their email address. They can create an account during the acceptance process if they do not have one already. After they accept, they will need to log in to view and use the ticket.
What if the recipient does not accept the transfer in time?
The transfer expires after the time window closes (usually 48 hours) and the ticket automatically returns to your account. You can then transfer it to someone else, keep it, or sell it if the venue allows resale. The recipient will not receive another notification after the window closes.
Can I transfer a ticket more than once?
Most events allow only one transfer per ticket. Once you transfer a ticket to someone else, they may not be able to transfer it again, depending on the venue's rules. Check the event details or contact Ticketmaster if you need to know the specific transfer limit for your event.
Why does the transfer button not appear for my event?
The venue or event does not allow transfers, or the transfer window has closed. Some high-demand events, presale tickets, and certain ticket types cannot be transferred at all. If the transfer window is closed, the button will reappear if the window reopens, though this is rare.
Do I have to pay a fee to transfer a ticket?
Ticketmaster does not charge a fee to transfer a ticket. The recipient receives the ticket at the same price you paid — no additional fees are added. However, if the recipient later resells the ticket through Ticketmaster, resale fees will apply to that transaction.