Ticketmaster lets you transfer most tickets to another person through their official transfer tool, but not all events allow it

Ticketmaster's transfer feature lets you send tickets to someone else's Ticketmaster account. The person you send them to can then download them to their phone or print them. Not every event supports transfers — some artists or venues restrict them — so you need to check your specific tickets first. If transfers are blocked, you cannot move those tickets through Ticketmaster's system, though you may be able to resell them instead.

The transfer process itself takes a few minutes if the feature is available. You log into your Ticketmaster account, find the event, and enter the recipient's email address. Ticketmaster sends them a link to accept the transfer. Once they accept, the tickets move to their account and disappear from yours.

Key Takeaways

  • Not all events allow transfers; you must check your specific tickets in your Ticketmaster account to see if the transfer button appears.
  • The person receiving the tickets needs a Ticketmaster account with the email address you send the transfer to.
  • Transfers are free and take a few minutes, but the recipient must accept before the tickets move to their account.
  • If transfers are blocked for your event, you can resell through Ticketmaster's resale marketplace instead.
  • Mobile tickets and print-at-home tickets can both be transferred; the method does not matter.

Check whether your specific event allows transfers

Open your Ticketmaster account and go to "My Events" or "My Tickets." Find the event you want to transfer tickets for. If a transfer button or link appears next to the tickets, transfers are available for that event. If you do not see a transfer option, the artist, venue, or promoter has restricted transfers for that show.

Some events block transfers entirely. Others allow transfers only within a certain window — for example, up to 48 hours before the event starts. Check the event details or the ticket page to see if there are time restrictions. If the transfer window has closed, you will not be able to transfer those tickets, even if transfers were allowed earlier.

Send the transfer to the recipient's email address

Click the transfer button next to your tickets. Ticketmaster will ask you to enter the email address of the person you want to send them to. That person must have a Ticketmaster account under that email address. If they do not have an account yet, they can create one for free before you send the transfer.

You can transfer all your tickets for an event or just some of them. If you have four tickets and want to keep two, you can select which two to transfer. After you enter the recipient's email and confirm, Ticketmaster sends them a notification with a link to accept the transfer.

The recipient accepts the transfer to their account

The person you sent the tickets to will receive an email from Ticketmaster with a link to accept the transfer. They click the link, log into their Ticketmaster account (or create one if they do not have one), and confirm they want to accept the tickets. Once they accept, the tickets move to their account immediately.

The tickets will no longer appear in your Ticketmaster account after acceptance. The recipient can then view them in their "My Events" section, download them to their phone, or print them. If the recipient does not accept within a certain time frame (usually seven days), the transfer expires and the tickets return to your account.

What to do if transfers are blocked for your event

If the transfer button does not appear, your event does not allow transfers. In that case, you have two main options: resell through Ticketmaster's resale marketplace, or contact the venue or promoter directly to ask about exceptions.

Ticketmaster's resale marketplace lets you list tickets for sale at face value or higher. Buyers purchase them through Ticketmaster, and the money goes to you after fees. Resale is different from transfer — the buyer is purchasing the tickets, not receiving them as a gift. Resale is available for most events, even when transfers are blocked. You can list tickets on the resale marketplace from your "My Events" page.

Some venues or promoters may make exceptions for transfers in specific situations. You can try contacting the venue or event promoter directly to ask, but there is no may provide they will allow it. Most restrictions exist because the artist or venue wants to control who attends or prevent scalping.

Mobile tickets versus print-at-home tickets

The transfer process works the same way whether your tickets are mobile tickets (downloaded to your phone) or print-at-home tickets (that you print yourself). You do not need to do anything different based on ticket type. Once the recipient accepts the transfer, they will receive the tickets in the same format you had them.

If you have mobile tickets, the recipient will get mobile tickets. If you have print-at-home tickets, the recipient will get print-at-home tickets. The recipient can then choose to download them to their phone or print them, depending on what the event allows.

Common issues and what to do

If the recipient says they did not receive the transfer email, ask them to check their spam or junk folder. Ticketmaster emails sometimes get filtered. If they still cannot find it, you can resend the transfer from your account — most platforms let you try again if the first attempt did not go through.

If the recipient has trouble accepting the transfer, make sure they are logged into the correct Ticketmaster account under the email address you sent it to. If they created a new account after you sent the transfer, they need to use the email address you originally sent it to, not a different one. If they are still stuck, they can contact Ticketmaster support through the website or app.

If you transferred tickets but want them back, you will need to ask the recipient to transfer them back to you. Ticketmaster does not reverse transfers automatically. Make sure you trust the person you are transferring to, because once they accept, the tickets are theirs to keep or transfer again.

Frequently Asked Questions

Can I transfer tickets to someone who does not have a Ticketmaster account?

No, the recipient must have a Ticketmaster account under the email address you send the transfer to. However, they can create a free account in a few minutes before you send the transfer. Once they have an account, you can send the tickets to that email address.

What happens if the recipient does not accept the transfer?

If they do not accept within seven days (the timeframe varies by event), the transfer expires and the tickets return to your account. You can then try transferring again, reselling them, or keeping them for yourself.

Can I transfer tickets after the event has started?

No. Transfers must be completed before the event starts. Most events also have a cutoff window — often 24 to 48 hours before the show — after which transfers are no longer allowed. Check your event details to see the exact deadline.

Is there a fee to transfer tickets?

No, transferring tickets through Ticketmaster is free. There are no charges to send or receive a transfer. If you resell tickets instead, Ticketmaster charges a resale fee, but transfers have no cost.

Can I transfer tickets to multiple people?

Yes. If you have multiple tickets, you can transfer some to one person and some to another. You send separate transfers for each recipient. You can also keep some tickets for yourself while transferring others.