SeatGeek does not offer a built-in transfer feature within the app or website

SeatGeek is a search and comparison tool for tickets — it shows you what's available across different sellers and marketplaces, but it does not hold your tickets or manage transfers itself. When you buy through SeatGeek, the tickets are issued by the actual seller (StubHub, Ticketmaster, the venue, or another marketplace), and that seller controls whether and how you can transfer them.

This means the transfer process depends entirely on where your tickets came from. If you bought through a link SeatGeek provided to Ticketmaster, you transfer through Ticketmaster. If you bought through StubHub, you use StubHub's transfer tools. SeatGeek itself has no role in the handoff.

Key Takeaways

  • SeatGeek is a search tool only — your tickets live on the seller's platform (Ticketmaster, StubHub, or another marketplace), and you transfer through that platform, not SeatGeek.
  • Check your confirmation email to see which seller issued your tickets, then go to that seller's website or app to find the transfer option.
  • Most major sellers allow transfers to friends or family, but some events are non-transferable depending on the artist or venue rules.
  • Transfer timelines vary: some sellers allow transfers immediately, others require a waiting period before the event, and some do not allow transfers at all.
  • If you cannot find a transfer button on the seller's site, contact their customer service — the option may be hidden or restricted for that specific event.

Find out which seller issued your tickets

Open the confirmation email you received when you bought the tickets. The email will show the seller's name and logo — Ticketmaster, StubHub, Vivid Seats, or another platform. That email will also contain a link to your account on that seller's site.

If you cannot find the email, log into SeatGeek, go to your account or order history, and look for the order. SeatGeek should show you which seller processed the sale. Click through to that seller's site using the link in your SeatGeek account.

Transfer through Ticketmaster

Log into your Ticketmaster account and find the event under "My Events" or "My Tickets." Click on the event, then look for a "Transfer" or "Share" button. Ticketmaster will ask you to enter the recipient's email address. The recipient will receive an email with a link to accept the transfer; they do not need a Ticketmaster account to receive tickets, but they will need one to use them.

Ticketmaster typically allows transfers up to the day of the event, though some events have earlier cutoffs. If the transfer button does not appear, the event may be marked non-transferable by the artist or venue — in that case, Ticketmaster's customer service can tell you whether an exception is possible.

Transfer through StubHub

Log into StubHub and navigate to "My Tickets." Find the event and click "Transfer Tickets." Enter the recipient's email address and choose how many tickets to send. StubHub will email the recipient a link to claim the tickets.

StubHub allows transfers up to 24 hours before the event for most listings. If you see a message that the tickets cannot be transferred, the seller (not StubHub) has restricted transfers for that event. Contact StubHub support with your order number, and they can tell you whether the restriction can be lifted.

Transfer through other sellers

Vivid Seats, Tickpick, and other marketplaces have their own transfer processes. Log into your account on that seller's site, find your tickets, and look for a "Transfer," "Send," or "Share" button. The steps are similar to Ticketmaster and StubHub: you enter the recipient's email, and they receive a claim link.

Each seller has different rules about when transfers are allowed and whether they charge a fee. Check the seller's help section or contact their support team if you cannot locate the transfer option or if you see a message saying the tickets cannot be transferred.

What happens after you transfer

Once the recipient accepts the transfer, the tickets move to their account on that seller's platform. They can then download the tickets to their phone, print them, or use whatever delivery method the seller offers. You will no longer see those tickets in your account.

Most sellers allow the recipient to transfer the tickets again if plans change, though some events restrict re-transfers. The recipient should check the seller's terms for that specific event.

If the transfer button is missing or blocked

Some events are non-transferable by artist or venue request. This is common for high-demand shows, presales, or events where the organizer wants to prevent resale. If you cannot find a transfer option, the event listing should say "Non-Transferable" somewhere on the page.

Contact the seller's customer service with your order number and ask whether the restriction can be waived. Some sellers will make exceptions for family members or in hardship situations, though they are not required to. If the seller cannot help, your only option is to use the seller's resale platform to sell the tickets to someone else.

Frequently Asked Questions

Can I transfer tickets to someone who doesn't have an account on the seller's site?

Yes. The recipient does not need an existing account — they receive an email with a link to claim the tickets, and they can create an account during that process if they do not already have one. They will need an account to actually use the tickets at the venue.

Will I be charged a fee to transfer my tickets?

No. Transfers between users are free on all major platforms. If a seller is charging you to transfer, contact their support — that is not standard practice.

What if the recipient doesn't accept the transfer before the event?

The transfer link usually expires a few days before the event. If the recipient does not claim the tickets by then, contact the seller's support team with your order number — they can sometimes reissue the transfer or send the tickets back to you.

Can I transfer tickets partially, or do I have to send all of them?

Most sellers let you choose how many tickets to transfer. If you have four tickets and only want to send two, you can usually do that — the other two stay in your account.

What if I already transferred the tickets but want them back?

Once a transfer is accepted, it cannot be reversed through the platform. You would need to ask the recipient to transfer them back to you, or contact the seller's support team to explain the situation — they may be able to help depending on how recently the transfer happened.