Ticketmaster lets you transfer tickets to another person through your account, but the process and rules depend on which event you bought them for

You can transfer most Ticketmaster tickets to someone else using the Ticketmaster app or website. The person you send them to gets a unique code they can use to download the tickets to their own account or print them. However, not all events allow transfers — some venues or artists restrict them entirely, and others only allow transfers within a set window before the event date.

The transfer happens through your Ticketmaster account. You select the tickets you want to send, enter the recipient's email address, and they receive a link to accept the transfer. Once they accept, the tickets move to their account and are no longer in yours. You cannot reverse a transfer after the other person accepts it.

Key Takeaways

  • Not all events allow ticket transfers — check your event page or ticket details to see if the option is available before you start the process.
  • You initiate a transfer through the Ticketmaster app or website by selecting the tickets and entering the recipient's email address.
  • The recipient gets a link via email and must accept the transfer within a set time (usually 24 to 48 hours) or it expires.
  • Once a transfer is accepted, you cannot undo it — the tickets belong to the other person and you lose access to them.
  • Some events allow transfers only within a specific window, such as up to 72 hours before the event, so check the rules for your specific event.

Check whether your event allows transfers

Before you start a transfer, confirm that the event permits it. Open your Ticketmaster account, find the event in your order history, and look for a "Transfer" button or link. If you do not see one, the event does not allow transfers.

You can also check the event page itself. Scroll to the ticket details section and look for language about transfer restrictions. Some events say "transfers not available" directly on the listing. If you bought tickets through a resale site like StubHub or SeatGeek, Ticketmaster's transfer rules do not apply — you would need to use that platform's transfer process instead.

How to send a transfer through Ticketmaster

Log into your Ticketmaster account on the website or app. Go to "My Events" or "My Tickets" and find the event you want to transfer tickets from. Click or tap the event to open your order details.

Select the specific tickets you want to transfer. You can transfer all of them or just some — if you bought four tickets, you can send two and keep two. Once you have selected the tickets, click "Transfer" and enter the recipient's email address. Ticketmaster will send them a link via email.

The recipient has a limited time to accept — usually 24 to 48 hours, though this varies by event. If they do not accept within that window, the transfer expires and the tickets return to your account. Once they accept, the tickets move to their Ticketmaster account permanently.

What the recipient needs to do

The person you transfer to will receive an email from Ticketmaster with a link to accept the transfer. They click the link and either log into an existing Ticketmaster account or create a new one. The tickets then appear in their account under "My Tickets."

From there, they can view the tickets, download them to their phone, or print them. They can also transfer the tickets to someone else if the event rules allow it — some events permit multiple transfers, while others lock tickets after the first transfer.

Timing rules and transfer windows

Some events only allow transfers during a specific window. For example, an event might permit transfers up to 72 hours before the show but not after that point. Others allow transfers anytime before the event. A few events do not allow transfers at all once you have purchased them.

Check your event page or the ticket details in your account to see what the window is. If you are close to an event date and want to transfer, do it as soon as possible — you do not want the transfer to expire because you waited too long.

What happens if the transfer is rejected or expires

If the recipient does not accept the transfer within the time limit, it automatically expires. The tickets return to your Ticketmaster account, and you can try transferring them again to someone else or keep them for yourself.

If the recipient rejects the transfer intentionally, the same thing happens — the tickets come back to you. You will receive an email notification that the transfer was not accepted, so you know to try again or make other plans.

Frequently Asked Questions

Can I transfer tickets if I bought them on resale sites like StubHub or SeatGeek?

No. Ticketmaster's transfer system only works for tickets you bought directly from Ticketmaster. If you bought through a resale platform, use that platform's transfer or resale process instead. Contact the resale site's support team for instructions.

What if my recipient does not have a Ticketmaster account?

They can create one for free when they click the transfer link in the email. They will need a valid email address and a password. Once the account is set up, the tickets will appear in their "My Tickets" section.

Can I transfer tickets after the event has started?

No. Ticketmaster does not allow transfers for events that have already begun. If you need to give your tickets to someone, you must do it before the event starts.

Will the recipient see my name on the tickets?

The recipient will see the tickets in their own account, but the original purchaser's name may still appear on the ticket itself depending on the venue. Some venues print the original buyer's name on physical tickets for security purposes. Check with the venue if this is a concern.

Can I cancel a transfer after I send it but before the recipient accepts?

Most events do not allow you to cancel a transfer once it has been sent. Your best option is to contact Ticketmaster support immediately and explain the situation. They may be able to help, but there is no may provide. It is faster to ask the recipient not to accept the transfer link.