Eventbrite's ticket transfer process depends on what the event organizer allows
Not all Eventbrite tickets can be transferred. The event organizer decides whether tickets are transferable when they set up the event. If transfer is allowed, you can send your ticket to someone else through Eventbrite's built-in transfer tool, and they'll receive it in their email. If the organizer has blocked transfers, you cannot move the ticket to another person through Eventbrite — your only option is to contact the organizer directly and ask if they'll make an exception.
The transfer process itself takes a few minutes and costs nothing. The person receiving the ticket needs an Eventbrite account (they can create one free), and the transfer shows up in their email within minutes. The original ticket is removed from your account once the transfer completes.
Key Takeaways
- Event organizers control whether tickets can be transferred; check your ticket details or the event page to see if transfer is turned on.
- To transfer a ticket, go to your Eventbrite account, find the event, and use the transfer button — you'll enter the recipient's email address.
- The person receiving the ticket must have an Eventbrite account, which they can create free if they don't have one.
- If transfers are blocked, contact the event organizer directly; some will manually move tickets as a one-time exception.
- Eventbrite does not run a resale marketplace, so you cannot sell tickets through the platform if the organizer hasn't set up an official resale option.
Check whether your ticket can be transferred before you try
Open your Eventbrite account and go to "My Tickets." Find the event you want to transfer a ticket from. If a "Transfer" button or link appears on that ticket, transfers are allowed. If you don't see a transfer option, the organizer has disabled it for that event.
You can also check the event page itself. Scroll to the ticket details section and look for language about transferability. Some organizers include this in the event description or ticket terms. If you're unsure, contact the organizer through the event page before you spend time trying to transfer.
How to transfer a ticket to another person
Log into your Eventbrite account and select "My Tickets" from the menu. Find the event and ticket you want to transfer. Click the "Transfer" button next to that ticket.
A form will open asking for the recipient's email address. Enter the email address of the person you want to send the ticket to. You can add a personal message if you want. Click "Send Transfer" or the equivalent button to complete the step.
Eventbrite sends an email to the recipient at the address you provided. They will see the ticket details and a link to accept the transfer. They need to click that link and have an Eventbrite account (free to create) to receive the ticket. Once they accept, the ticket moves to their account and disappears from yours.
What happens after you transfer a ticket
The recipient will receive an email from Eventbrite with the subject line containing the event name and "Ticket Transfer." The email includes a link they must click to accept. If they don't have an Eventbrite account, they'll be prompted to create one during the acceptance process — this is free and takes about two minutes.
Once they accept, the ticket is theirs. They can view it in their "My Tickets" section, download it as a PDF, or add it to their phone's wallet app if the organizer supports mobile tickets. You no longer have access to that ticket.
If the recipient doesn't accept within a certain time period (usually 30 days), the transfer may expire and the ticket returns to your account. Check your email for any notification about this.
If the organizer has blocked transfers
Some organizers turn off transfers to prevent resale or to maintain control over who attends. If you see no transfer option, your first step is to contact the organizer. Look for a "Contact Organizer" button on the event page, or find their email address in the event details.
Explain your situation clearly — for example, "I can no longer attend and would like to give my ticket to a friend." Some organizers will manually transfer the ticket or issue a new one to the person you name. Others will not, depending on their policy. There is no may provide they will say yes, but it costs nothing to ask.
If the organizer refuses and you cannot attend, you may lose the ticket cost. Eventbrite's refund policy is set by the organizer, not by Eventbrite itself, so check the event page for their refund terms before you contact them.
Reselling tickets through Eventbrite
Eventbrite does not operate a general resale marketplace. You cannot list a ticket for sale on Eventbrite's platform the way you might on StubHub or Ticketmaster's resale system.
Some organizers set up an official resale option within their Eventbrite event, but this is rare and only available if the organizer has specifically enabled it. If resale is available, you'll see a "Resell" button alongside the transfer option on your ticket. If you don't see it, resale is not available for that event.
If you need to get rid of a ticket and transfer is blocked and resale is not available, your options are limited to contacting the organizer or accepting the loss.
Common problems and what to do
The recipient says they didn't receive the transfer email. Ask them to check their spam or junk folder — transfer emails sometimes land there. If it's not there, the email address you entered may have been misspelled. You can cancel the transfer and send it again to the correct address. In your Eventbrite account, go to "My Tickets," find the pending transfer, and look for a "Cancel Transfer" option.
The transfer button doesn't appear even though the organizer said transfers are allowed. This can happen if the event is very close (some organizers disable transfers a few days before the event) or if there's a technical issue. Try logging out and back in, or use a different browser. If it still doesn't work, contact Eventbrite support through the Help section of your account.
You transferred a ticket but now need it back. If the recipient hasn't accepted yet, you can cancel the transfer from your account and keep the ticket. Once they accept, the ticket is theirs and you cannot undo it. You would need to ask them to transfer it back to you, and they would need transfer permission from the organizer.
Frequently Asked Questions
Can I transfer a ticket to someone who doesn't have an Eventbrite account?
Yes. They don't need an account to receive the transfer email, but they will need to create a free Eventbrite account to accept the ticket. The acceptance email will guide them through account creation if they don't have one.
Is there a fee to transfer a ticket?
No. Eventbrite does not charge to transfer a ticket. The transfer is free.
How long does a transfer take?
The transfer email arrives within minutes. The recipient then has time to accept it — usually 30 days, though this varies by organizer. Once they accept, the ticket appears in their account immediately.
What if I transferred my ticket by mistake?
If the recipient hasn't accepted yet, you can cancel the transfer from your "My Tickets" section and keep the ticket. If they've already accepted, you cannot undo it. You would need to ask them to transfer it back, and they would need transfer permission from the organizer.
Can I transfer a ticket to multiple people?
No. Each ticket is transferred to one person at a time. If you have multiple tickets and want to give them to different people, you transfer each ticket individually to each person's email address.