Ticketmaster lets you transfer most tickets through their app or website, but the process and rules depend on the event and your ticket type

You can transfer Ticketmaster tickets to another person using the Ticketmaster app or website. The person you send them to gets their own ticket in their account, and you no longer have access to the original. Not all events allow transfers — some venues or artists restrict them — and certain ticket types like presales or special packages may have limits on when you can transfer.

The transfer happens instantly once the recipient accepts, so plan ahead if you need to send tickets to someone who doesn't check their email often. The recipient will need a Ticketmaster account to receive the tickets, though they can create one for free during the process.

Key Takeaways

  • Most Ticketmaster tickets can be transferred through the app or website, but some events block transfers entirely — check your ticket details before you start.
  • The person receiving the tickets needs a Ticketmaster account, which they can create free if they don't already have one.
  • Once the recipient accepts the transfer, the tickets move to their account and you lose access to them permanently.
  • Some ticket types, like presales or VIP packages, may have transfer restrictions or blackout periods that prevent you from sending them right away.
  • You can transfer to multiple people if you have multiple tickets, sending each ticket or group of tickets to different recipients.

How to transfer tickets through the Ticketmaster app

Open the Ticketmaster app and go to your account. Find the event and the tickets you want to transfer, then tap the three-dot menu or "More" button next to the ticket. Select "Transfer Tickets" if that option appears.

Enter the recipient's email address and choose how many tickets to send. Review the details, then confirm. Ticketmaster will send the recipient an email with a link to accept the transfer. Once they accept, the tickets appear in their account and disappear from yours. The whole process takes seconds, but the recipient has up to 30 days to accept before the transfer expires.

How to transfer tickets through the Ticketmaster website

Log into your Ticketmaster account on a computer or mobile browser. Go to "My Events" or "My Tickets" and find the event. Click on the ticket or the event name, then look for a "Transfer" or "Send Tickets" button.

Enter the recipient's email address and the number of tickets you want to send. Confirm your selection and submit. The recipient will receive an email from Ticketmaster with instructions to accept the transfer. They'll need to click the link and log into their Ticketmaster account (or create one) to complete it.

When Ticketmaster won't let you transfer tickets

Some events have transfer restrictions set by the venue or artist. If the "Transfer" button doesn't appear on your ticket, transfers are blocked for that event. This is common for high-demand shows, presales, or special events where the organizer wants to control who attends.

Certain ticket types also have blackout periods — you might not be able to transfer until a set number of days before the event. Presale tickets sometimes fall into this category. Check your ticket details or the event page to see if a transfer restriction applies. If transfers are blocked, you'll need to contact Ticketmaster support or the venue directly to explore other options.

What happens after you transfer tickets

Once the recipient accepts the transfer, the tickets are theirs. You can no longer view them, modify them, or cancel the transfer. The recipient can then transfer them again to someone else if they want, unless the event has a one-transfer-only rule.

The recipient will receive the tickets in their Ticketmaster account and can access them through the app or website. They'll need to bring a valid ID that matches the name on their Ticketmaster account when they enter the venue — most venues now require ID verification to prevent ticket fraud.

Transferring multiple tickets to different people

If you bought multiple tickets and want to send them to different people, you can do that. Transfer each ticket or group of tickets separately by entering a different email address for each recipient. You can send all tickets to one person or split them among several people — it's up to you.

Keep in mind that each recipient needs their own Ticketmaster account. If someone doesn't have one, they can create it free when they receive the transfer email. You can transfer tickets one at a time or in groups, depending on how many you have and how you want to divide them.

What to do if the transfer doesn't go through

If the recipient doesn't receive the transfer email, ask them to check their spam or junk folder. Ticketmaster emails sometimes get filtered. If it's not there, you can resend the transfer invitation through the app or website.

If you see an error message or the transfer button is missing, the event may have transfer restrictions. Contact Ticketmaster support through the app or website to confirm whether transfers are allowed. If you entered the wrong email address, you can cancel the pending transfer and send it to the correct address instead — just do it before the recipient accepts.

Frequently Asked Questions

Can I transfer tickets after the event has started?

No. Ticketmaster blocks transfers once the event begins. You need to transfer tickets before the event date and time. If you're close to the event and want to give your tickets to someone, contact Ticketmaster support to see if there are other options.

Do I have to pay a fee to transfer tickets?

Ticketmaster does not charge a fee to transfer tickets. The recipient receives the tickets at the same price you paid. Some events may have their own rules, so check your ticket details if you're unsure.

Can someone transfer tickets I sent them?

Usually yes, unless the event has a one-transfer-only rule. Most events allow tickets to be transferred multiple times, but some restrict it. The recipient will see whether they can transfer when they look at their tickets.

What if the recipient's name doesn't match the ticket?

Ticketmaster transfers the ticket to the recipient's account, and their name becomes the ticket holder. When they enter the venue, they'll need to show a valid ID that matches the name on their Ticketmaster account. The venue checks ID against the account name, not the original buyer's name.

Can I get my tickets back after transferring them?

No. Once the recipient accepts the transfer, the tickets are theirs permanently. You cannot reverse the transfer or reclaim the tickets. Make sure you want to transfer before you confirm.