You can transfer most Ticketmaster tickets to another person through your account, but not all events allow it

Ticketmaster lets you send tickets to someone else using their mobile transfer feature, which moves the tickets to the recipient's Ticketmaster account or phone. The process takes a few minutes, but it only works if the event seller has enabled transfers — some venues and artists restrict this. You start from your Ticketmaster account, find the tickets you want to move, and send them to the other person's email address or phone number.

The recipient gets a notification and accepts the transfer on their phone or computer. Once they accept, the tickets appear in their Ticketmaster account and they can use them to enter the venue. You lose access to those tickets immediately after the transfer completes.

Key Takeaways

  • Not all events allow ticket transfers — check your ticket details or the event page to see if the option is available before you try to send them.
  • You transfer tickets through your Ticketmaster account by selecting the tickets and entering the recipient's email address or phone number.
  • The person receiving the tickets must accept the transfer, which they do through a link in their notification or through their own Ticketmaster account.
  • Transfers are free and happen instantly, but you cannot get the tickets back once the other person accepts them.
  • If transfers are not allowed for your event, you may be able to sell the tickets through Ticketmaster's resale platform instead.

Check whether your event allows transfers before you start

Open your Ticketmaster account and go to "My Events" or "My Tickets." Find the event and look at the ticket details. If transfers are allowed, you will see a "Transfer" button or link next to the ticket. If you do not see it, transfers are not available for that event.

You can also check the event page itself before you buy. Look for language about "transferable tickets" or "mobile transfer." Some events show this information in the fine print or in a section labeled "Ticket Terms" or "Event Details." If the listing does not mention transfers at all, assume they are not allowed and contact the venue or event organizer to confirm.

How to transfer tickets through your Ticketmaster account

Log into your Ticketmaster account on a computer or phone. Go to "My Events" or "My Tickets" and find the event. Click or tap the "Transfer" button next to the tickets you want to send. Ticketmaster will ask you to enter the recipient's email address or phone number — use whichever one is connected to their Ticketmaster account, or the one they check most often.

Add a personal message if you want (optional). Review the details to make sure you are sending to the right person and the right number of tickets. Click "Send Transfer" or "Confirm." Ticketmaster sends a notification to the recipient immediately. You will see the transfer status in your account — it will show as "pending" until they accept.

What the recipient needs to do to accept the tickets

The person you send the tickets to will get an email or text message (depending on how you sent it) with a link to accept the transfer. They click the link and log into their Ticketmaster account, or create one if they do not have one yet. Ticketmaster shows them the event details and the number of tickets, and they click "Accept Transfer."

Once they accept, the tickets move to their account permanently. They can see the tickets in their "My Events" section and use them to enter the venue. The recipient should download the Ticketmaster app on their phone before the event, because most venues now require you to show tickets on your phone at the door — paper printouts are usually not accepted.

What happens if the recipient does not accept the transfer

If the recipient does not accept within a certain time frame, the transfer expires and the tickets return to your account. Ticketmaster does not publish a specific deadline, but transfers typically expire after 7 to 14 days. You will get a notification when the transfer expires, and the tickets will be available in your account again.

If the transfer expires, you can try sending again to the same person or to someone else. Make sure you have the correct contact information — if you sent to the wrong email or phone number, the recipient will never see the notification and the transfer will eventually expire.

If transfers are not allowed, you can resell through Ticketmaster

Some events do not allow transfers for security or venue reasons. If that is the case, Ticketmaster usually lets you resell the tickets through their resale marketplace instead. Go to your ticket details and look for a "Resell" or "Sell Tickets" button. You set the price (Ticketmaster may have a price cap), and buyers purchase them through the platform.

Resale is slower than a transfer — it can take days or weeks to find a buyer, and you pay a resale fee to Ticketmaster. If you need to get the tickets to someone quickly, resale is not the right option. Contact the venue or event organizer directly if you need to know why transfers are blocked or if there are other ways to move the tickets.

Frequently Asked Questions

Can I transfer tickets to someone who does not have a Ticketmaster account?

Yes. The recipient can create a free Ticketmaster account when they click the transfer link, or they can use an existing account. They do not need to have an account before you send the transfer — Ticketmaster will prompt them to set one up.

What if I transferred tickets by mistake to the wrong person?

If the transfer is still pending (they have not accepted yet), you cannot cancel it directly. Contact Ticketmaster customer service and explain the situation — they may be able to cancel the pending transfer and return the tickets to your account. Once someone accepts the transfer, the tickets are theirs and you cannot get them back.

Do I have to pay a fee to transfer tickets?

No. Transferring tickets through Ticketmaster is free. You do not pay any fee to send them or for the recipient to accept them. Reselling tickets, by contrast, includes a resale fee that Ticketmaster takes from the sale price.

Can I transfer tickets to multiple people?

Yes, if you have multiple tickets. You can send some tickets to one person and other tickets to another person. Select only the tickets you want to transfer in each transaction, and send them to different email addresses or phone numbers.

What if the event is cancelled after I transfer the tickets?

If the event is cancelled or postponed, Ticketmaster handles refunds or rescheduling through the account that currently holds the tickets — in this case, the recipient's account. Make sure the recipient knows to check their Ticketmaster account for updates from the venue or Ticketmaster about what happens next.