Check your balance on Walmart.com without logging in

You can see your Walmart.com gift card balance by visiting the gift card balance checker on Walmart's website. Go to walmart.com/giftcards and select "Check Balance." You'll need to enter your 16-digit card number and the 4-digit PIN on the back of the card. The balance appears instantly on the screen.

You don't need a Walmart account or login to use this tool. If you've lost the physical card but remember the number and PIN, you can still check the balance this way. Write down the balance so you have it for your records.

Key Takeaways

  • The Walmart gift card balance checker at walmart.com/giftcards shows your balance in seconds using your card number and PIN.
  • You can check your balance without creating or logging into a Walmart account.
  • If you've added the card to a Walmart account, you can also view the balance in your account settings under "Gift Cards."
  • Walmart.com gift cards and in-store Walmart gift cards share the same balance, so checking online shows your total available funds.
  • If your card number or PIN is damaged or unreadable, contact Walmart customer service with your receipt or proof of purchase.

Link your gift card to your Walmart account

Adding your gift card to your Walmart account gives you another way to track the balance. Log into your Walmart account, go to "Account" in the top right, and select "Gift Cards." Click "Add a Gift Card" and enter your 16-digit card number and 4-digit PIN. The card is now stored in your account.

Once linked, your balance appears in your account settings whenever you log in. This method is useful if you plan to use the card for multiple purchases over time, because you won't have to re-enter the card details each time you shop. Your balance updates automatically after each transaction.

Use your gift card balance at checkout

When you're ready to make a purchase on Walmart.com, add items to your cart and proceed to checkout. On the payment page, you'll see an option to pay with a gift card. Enter your 16-digit card number and 4-digit PIN, or select the card if you've already linked it to your account.

If your gift card balance is less than your total order, you can combine it with another payment method—a second gift card, a credit card, or a debit card. Walmart will deduct the gift card balance first, then charge the remaining amount to your other payment method.

What to do if your card number or PIN is damaged

If the numbers on your physical card are worn, faded, or scratched so you can't read them, contact Walmart customer service. Have your receipt or proof of purchase ready. Walmart can look up the card using the transaction information and help you recover the balance.

If you bought the card in-store, bring your receipt to a Walmart location and speak with a cashier or customer service desk. If you bought it online, call Walmart's customer service line or use the chat feature on walmart.com. Response times vary, but Walmart typically resolves these issues within a few business days.

Walmart.com and in-store balances are the same

A Walmart gift card works at both Walmart.com and physical Walmart stores. When you check your balance online, that number represents your total available funds across both shopping channels. If you spend $25 at a store, your online balance will reflect that $25 reduction the next time you check.

This means you don't need separate cards or accounts for online and in-store shopping. One card, one balance, one way to track your money. The balance updates within a few hours of any transaction, though it may take up to 24 hours in some cases.

Gift card expiration and terms

Walmart gift cards do not expire. You can hold onto a card indefinitely without losing the balance. However, some states have laws about dormant funds, so if a card hasn't been used for a very long time, Walmart may be required to turn the balance over to the state. This is rare and typically only happens after several years of no activity.

If you're concerned about a very old card, check the balance now to confirm the funds are still there. If the balance shows zero and you never spent it, contact Walmart customer service with your card details and any proof of purchase you have.

Frequently Asked Questions

Can I check my Walmart gift card balance by phone?

Walmart does not offer a phone-based balance checker. You must use the online balance tool at walmart.com/giftcards or check your balance in a Walmart store by asking a cashier to scan the card. Some stores may also have kiosks where you can check the balance yourself.

What if I forgot my PIN?

The PIN is printed on the back of your physical card. If you can't read it, contact Walmart customer service with your card number and proof of purchase. They can help you recover or reset the PIN so you can check your balance and make purchases.

Do Walmart gift cards work on Walmart Marketplace?

Yes. Walmart gift cards cover purchases from Walmart.com and third-party sellers on Walmart Marketplace. The balance applies to your entire order, regardless of which seller is fulfilling each item.

Can I transfer my balance to another gift card?

Walmart does not allow you to transfer a balance from one gift card to another. If you want to consolidate multiple cards, you can use each card separately at checkout, or contact Walmart customer service to discuss your options.

What happens if my gift card is lost or stolen?

If you've linked the card to your Walmart account, you can remove it from your account to prevent unauthorized use. If the card is unlinked, contact Walmart customer service immediately with your card number and proof of purchase. Walmart may be able to freeze the card or recover the balance depending on the circumstances.