Check your Under Armour gift card balance online or by phone

Under Armour lets you see your gift card balance through their website, mobile app, or by calling customer service. The fastest method is the website — you enter your card number and PIN in about 30 seconds and get your balance instantly. If you don't have internet access or prefer to speak with someone, calling Under Armour customer service will give you the same information over the phone.

You'll need the 16-digit card number printed on the front of your gift card and the 4-digit PIN on the back. If either number is worn off or damaged, customer service can sometimes look up the balance using other information, though this takes longer.

Key Takeaways

  • The Under Armour website balance checker is the fastest option and works 24/7 without waiting for a representative.
  • You need your 16-digit card number and 4-digit PIN to check your balance online or through the app.
  • Calling Under Armour customer service is an alternative if you don't have the PIN or prefer speaking with someone directly.
  • Your balance updates immediately after each purchase, so you can check anytime before shopping.

Using the Under Armour website to check balance

Go to the Under Armour website and look for a "Gift Card Balance" or "Check Balance" link, usually found in the footer or under a customer service section. Click it and you'll see a form asking for your card number and PIN. Enter both exactly as they appear on your card, then click the button to check your balance.

The page will display your remaining balance in dollars and cents. If your balance is zero or very low, you'll see that too — there's no minimum amount required to use a gift card, so you can spend down to the last dollar. Write down your balance or take a screenshot if you want to keep a record.

Checking balance through the Under Armour mobile app

If you have the Under Armour app installed on your phone, you can check your balance without opening a web browser. Look for a menu option related to gift cards or account settings. The app will ask for your card number and PIN, just like the website does.

The app method is useful if you're shopping in a store and want to know your balance before you reach the register. The balance updates in real time, so if you made a purchase online earlier that day, the app will show your updated balance immediately.

Calling Under Armour customer service for your balance

Under Armour customer service representatives can look up your balance over the phone. Have your gift card in front of you when you call so you can provide your card number and PIN quickly. The wait time varies depending on call volume, but representatives can usually tell you your balance within a few minutes.

This method is helpful if you've lost your PIN or if the numbers on your card are too faded to read. Customer service may be able to verify your balance using other details like the card's purchase date or the store where it was bought. Phone numbers and hours are listed on the Under Armour website.

What to do if your card number or PIN is damaged

If the numbers on your gift card are worn, faded, or scratched off, you have two options. First, try calling Under Armour customer service with whatever information you do have — the partial card number, the purchase date, or where you got the card. They may be able to locate your card in their system and tell you the balance.

If customer service cannot find your card, contact the retailer or person who gave you the gift card. They may have a receipt or record of the card number. Under Armour can sometimes reissue a damaged card or transfer the balance to a new one, though policies vary and this process can take several days.

Understanding gift card expiration and fees

Under Armour gift cards do not expire, so you can use your balance whenever you want — there's no deadline. However, some states have laws about dormant gift cards, and Under Armour may charge an inactivity fee if your card hasn't been used for a long period. Check the terms that came with your card or ask customer service about your state's rules.

The balance you see when you check is the full amount available to spend. There are no hidden fees deducted from your balance just for checking it or for holding the card. When you make a purchase, the amount is deducted immediately, and your new balance is available the next time you check.

Using your balance at Under Armour stores and online

Once you know your balance, you can spend it at any Under Armour retail store or on their website. In a store, tell the cashier you're paying with a gift card and hand them the card. Online, enter your card number and PIN at checkout just like you would with a credit card.

If your purchase is less than your balance, the remaining amount stays on the card. If your purchase is more than your balance, you'll need to pay the difference with another payment method — the gift card will be charged first, then you'll cover the rest. Your updated balance is available to check immediately after the transaction completes.

Frequently Asked Questions

Can I check my Under Armour gift card balance without the PIN?

The website and app require both the card number and PIN. If you've lost your PIN, call Under Armour customer service — they can verify your identity using other information and tell you your balance without it.

How often does my balance update after I make a purchase?

Your balance updates immediately after a purchase completes, whether you buy in a store or online. You can check your new balance right away through the website, app, or by calling customer service.

What if the balance checker says my card is invalid?

Double-check that you've entered the card number and PIN exactly as they appear on the card, including any leading zeros. If the numbers are correct and the card still doesn't work, call customer service — your card may need to be activated or there may be a system issue.

Can I transfer my Under Armour gift card balance to another card?

Under Armour does not allow you to transfer a balance between gift cards yourself. If your card is damaged or lost, contact customer service to discuss options for reissuing the card or recovering the balance.

Is there a minimum balance required to use my gift card?

No. You can use your gift card for any purchase, even if your balance is just a few dollars. If your balance is less than the item's price, you'll pay the difference with another payment method.