How to check your Ulta Beauty gift card balance online
Ulta Beauty lets you check your gift card balance through their website without needing to visit a store or call customer service. Go to ulta.com, scroll to the bottom of the page, and look for a link labeled "Gift Card Balance" — it's usually in the footer under customer service or account options. Click that link, enter your 16-digit gift card number and the 4-digit PIN on the back of the card, then click "Check Balance." The balance appears instantly on the screen.
If you received your gift card by email, the balance information may already be in that email. Digital gift cards from Ulta come with a unique code and a direct link to check the balance. You can also save that link to check anytime without re-entering the card details.
Key Takeaways
- The fastest way to check your balance is through ulta.com's gift card balance page, which takes less than a minute.
- You need the 16-digit card number and 4-digit PIN from the back of the physical card, or the unique code from a digital gift card email.
- Ulta staff in stores can also look up your balance if you bring the card with you, though the website is faster.
- Your balance does not expire as long as you have not used the card in the past five years.
Checking your balance in an Ulta Beauty store
If you prefer to check in person, any Ulta Beauty store can look up your balance for you. Bring the physical gift card to the register and ask a cashier to check it. They scan the card or enter the number manually, and the balance shows on their system. This takes about a minute and requires no account or login.
Store staff can also tell you if there are any holds on the card or if there have been recent transactions. This can be useful if you think the card may have been used without your permission or if you are unsure when you last used it.
What happens if you lose your gift card number
If you have the physical card but cannot read the number clearly, Ulta can reissue it. Call Ulta's customer service line (the number is on their website) with proof of purchase or the original receipt if you have it. They will need to verify the card was purchased legitimately before they can transfer the balance to a new card.
If you received a digital gift card by email and lost the email, check your email spam or trash folders first. If you still cannot find it, contact Ulta customer service with the email address the card was sent to. They can resend the gift card email or provide the code again. Keep the original email or write down the code somewhere safe once you find it.
How long your gift card remains valid
Ulta Beauty gift cards do not have an expiration date printed on them, but the balance will expire if the card sits unused for five consecutive years. This means if you do not make any purchase or check the balance for five years, Ulta may deactivate the card and you could lose access to the funds.
To keep your card active, you can make a small purchase or simply check the balance online — either action counts as using the card and resets the five-year clock. If your card has been inactive for a long time and you are concerned, check the balance now to confirm it is still there.
Using your gift card online and in stores
You can use your Ulta Beauty gift card both on their website and in physical stores. Online, enter the 16-digit card number and 4-digit PIN at checkout just like a credit card. In stores, hand the card to the cashier and they will scan it or enter the number. The purchase amount is deducted from your balance immediately.
If your purchase is more than your remaining balance, you can pay the difference with another payment method — a credit card, debit card, or another gift card. Ulta will not let you split a transaction between a gift card and cash, so you must use a card-based payment for the remainder.
What to do if your balance seems wrong
If the balance you see online does not match what you expected, first check whether you have made any recent purchases. Sometimes a transaction takes a few hours to show up in the system, especially if you bought something in a store earlier that day. Wait a few hours and check again.
If you are certain the balance is incorrect and you have not made any recent purchases, contact Ulta customer service with your gift card number. They can look at the transaction history and tell you when the balance changed. If there are unauthorized purchases, they can investigate and may be able to restore the balance, though this depends on how long ago the purchases were made and whether you reported it promptly.
Frequently Asked Questions
Can I check my balance without the PIN?
No. Ulta requires both the 16-digit card number and the 4-digit PIN to check the balance online. The PIN is printed on the back of the physical card. If you cannot read it, visit a store and ask staff to check for you instead.
What if my gift card was damaged or the numbers are worn off?
Contact Ulta customer service with proof of purchase if you have it. They can reissue a new card with the same balance. If you do not have a receipt, bring the damaged card itself — they may still be able to look it up in their system.
Do Ulta gift cards work at Ulta Beauty inside Target?
Yes. Ulta gift cards are accepted at all Ulta Beauty locations, including the Ulta Beauty shops inside Target stores. The balance and PIN work the same way at both locations.
Can I transfer my balance to someone else?
No. Ulta does not allow balance transfers between gift cards or accounts. The person who holds the physical card or has the digital code can use it, but Ulta will not move the balance to a different card or person.
Is there a fee for checking my balance?
No. Checking your balance online, in a store, or by phone is free. Ulta does not charge any fees for balance inquiries or for holding the gift card.