Check your Target gift card balance online, by phone, or in store

You can find out how much money is left on a Target gift card in three ways: through the Target website or app, by calling Target's customer service line, or by asking a cashier in any Target store. The online and app methods are fastest and work any time of day. The phone and in-store options require you to have the card number and PIN (if one was set), and store hours or wait times may apply.

Target does not charge a fee to check your balance, and checking does not reduce the amount on the card. You will need the 16-digit card number printed on the front or back of the card, and sometimes the 4-digit PIN on the back.

Key Takeaways

  • The Target website and mobile app let you check your balance instantly without waiting, and you only need the card number.
  • Target's customer service phone line is 1-800-440-0680, and representatives can tell you the balance over the phone if you provide the card number and PIN.
  • Any Target store cashier can scan the card or look up the balance if you bring the physical card in.
  • If your card was purchased as a gift and has no PIN, you can still check the balance online or in store, but the phone line may require the PIN.
  • Checking your balance does not use any of the money on the card and can be done as many times as you need.

Check balance on the Target website or app

Go to target.com and look for the "Gift Cards" link, usually found in the footer or under the account menu. Select "Check Gift Card Balance" and enter the 16-digit card number. The balance will appear immediately on your screen.

The Target mobile app works the same way. Open the app, tap the menu icon, find "Gift Cards," and select "Check Balance." Enter the card number and the balance displays right away. This method works whether the card was purchased at Target, received as a gift, or bought from another retailer that sells Target gift cards.

Check balance by phone

Call Target's customer service at 1-800-440-0680. A representative will ask for the 16-digit card number and the 4-digit PIN printed on the back of the card. They will then tell you the current balance. This line is open during Target's standard business hours, which vary by location but typically run from early morning to late evening.

If you do not have the PIN—which is common for gift cards purchased without one—ask the representative if they can look up the balance using just the card number. Some representatives can do this, but policies may vary. If the phone line cannot help without a PIN, use the website or app method instead, which does not require a PIN.

Check balance in a Target store

Bring the physical gift card to any Target store and ask a cashier or customer service desk associate to check the balance. They can scan the card or manually enter the number into their system. This takes less than a minute and requires no PIN.

You can do this whether you plan to make a purchase or not. Checking the balance in store is useful if you want to know exactly how much you have before you shop, or if you are having trouble with the online or phone methods.

What to do if you cannot find your card number

The 16-digit card number is printed on the front of most Target gift cards, below the Target logo. If the number is faded or damaged, look on the back of the card—it may be printed there as well. If the card is completely illegible, bring it to a Target store and a cashier can scan it to retrieve the number and balance.

If you have lost the physical card but remember where you bought it or received it, contact that retailer. They may have a record of the card number on your receipt or account. Target customer service can sometimes help locate a lost card if you have the original receipt, though this depends on how the card was purchased.

Understanding gift card expiration and fees

Target gift cards do not expire and have no inactivity fees. Once you load money onto a Target gift card, it stays there indefinitely until you spend it. This is true whether the card is used immediately or sits unused for years.

Some third-party retailers that sell Target gift cards may have their own terms, so if you bought the card from a place other than Target, check the receipt or packaging for any restrictions. Target-issued cards purchased directly from Target have no expiration date or fees.

Frequently Asked Questions

Do I need a PIN to check my balance online?

No. The Target website and app only require the 16-digit card number. The PIN is only needed if you call customer service, and even then, some representatives may be able to look up the balance without it.

Can I check the balance on someone else's gift card?

Yes. Anyone with the card number can check the balance online or in store. If you call, you may need the PIN as well. There is no way to prevent others from checking a balance if they have the card number.

What if the balance shows zero but I know I did not spend it all?

Contact Target customer service at 1-800-440-0680 with your card number and receipt if you have one. They can investigate whether there was an error or unauthorized use. If fraud is confirmed, Target can issue a replacement card with the remaining balance.

Can I check my balance if I bought the card from Costco or another store?

Yes. The balance check works the same way regardless of where the card was purchased. Use the Target website, app, phone line, or any Target store. The card number is all you need for online and in-store checks.