Check your Target gift card balance online, by phone, or in store

You can find out how much money is left on a Target gift card in three ways: through the Target website or app, by calling Target's customer service line, or by asking a cashier in any Target store. The online and app methods are fastest — they take less than a minute and work anytime. The phone and in-store options require you to have the card with you so the representative can read the card number.

Target does not charge a fee to check your balance, and checking does not reduce the amount on the card. You will need the 16-digit card number printed on the front of the card for any of these methods.

Key Takeaways

  • The Target website and mobile app let you check your balance instantly by entering your card number and PIN.
  • You can call Target's guest services line at 1-800-440-0680 and provide your card number to a representative.
  • Any Target store cashier can scan your card or manually enter the number to show you the current balance.
  • Checking your balance does not cost anything and does not affect the money remaining on the card.

Checking your balance on the Target website or app

Go to target.com and look for the "Gift Cards" link, usually found in the footer or top navigation menu. Select "Check Gift Card Balance" and enter the 16-digit card number and the four-digit PIN printed on the back of the card. The balance will display immediately.

The Target mobile app works the same way. Open the app, tap the menu icon, and select "Gift Cards" or "Check Balance." Enter your card number and PIN, and your balance appears on screen. This method works whether your card is physical or digital (sent by email).

If you do not have the PIN, you can still check your balance by calling or visiting a store. The PIN is a security feature, but Target's phone line and in-store staff can verify your identity another way.

Checking your balance by phone

Call Target's guest services at 1-800-440-0680. A representative will ask for your 16-digit gift card number and can tell you the balance over the phone. This method works during Target's customer service hours, which vary but typically run from early morning to late evening, seven days a week.

Have your card in front of you when you call so you can read the number accurately. The representative may also ask for the last four digits of the card or other details to confirm you are the cardholder, though this is not always required for a balance check.

Checking your balance in a Target store

Bring your gift card to any Target location and ask a cashier or customer service associate to check the balance. They can scan the card at the register or manually enter the card number into their system. The balance will display on their screen, and they can tell you the amount.

This method works even if you have lost the PIN or do not have access to the internet. Store associates can check the balance during store hours, and there is no wait time beyond the normal checkout line.

What to do if your card number or PIN is damaged

If the card number or PIN is worn, faded, or partially illegible, you may not be able to check the balance online. In this case, visit a Target store or call customer service — both can look up your balance using other information, such as the last four digits of the card or the date it was purchased.

If the card itself is damaged but still has a readable number, Target can sometimes issue a replacement card with the same balance. Contact Target's guest services by phone or visit a store to discuss your options.

Understanding gift card expiration and fees

Target gift cards do not expire and do not have monthly maintenance fees. Once you know your balance, you can use the card whenever you want without worrying about losing the money due to time passing.

If your card has a zero balance, it will not be rejected at checkout — the transaction simply will not go through. You can still use the card in combination with another payment method, such as a debit card or cash, to complete your purchase.

Frequently Asked Questions

Do I need a PIN to check my balance online?

Yes, the Target website and app require both the 16-digit card number and the four-digit PIN printed on the back of the card. If you do not have the PIN, you can check your balance by phone or in store instead.

Can I check the balance on someone else's gift card?

Yes. Target does not restrict who checks a balance — you can look up any card number online or by phone. If you are checking in store, the cashier may ask for the physical card to verify the number.

What if my gift card was purchased at a different store?

Target gift cards can only be used at Target and Target.com. If your card was purchased elsewhere but is a Target brand card, you can check the balance using the same methods. If it is a different retailer's card, you will need to contact that retailer.

How long does it take to see a balance update after I use my card?

The balance updates immediately after your purchase is processed at checkout. If you check online or by phone within a few minutes of shopping, you should see the new balance right away.