Check your Scheels gift card balance online or in store

You can look up your Scheels gift card balance through the Scheels website, by phone, or by visiting a store in person. The online method is fastest — you enter your card number and PIN on the Scheels website, and your balance appears immediately. If you don't have internet access or prefer to speak with someone, call Scheels customer service or walk into any Scheels location and ask an associate to scan your card.

Scheels gift cards don't expire, so there's no rush to spend the balance. The card remains valid indefinitely, and you can check it as many times as you need without affecting the balance or incurring fees.

Key Takeaways

  • Visit the Scheels website and enter your card number and PIN in the gift card balance tool to see your balance instantly.
  • Call Scheels customer service by phone if you prefer not to check online, and a representative can tell you your balance over the phone.
  • Visit any physical Scheels store and ask an employee to scan your card to see the balance on the spot.
  • Scheels gift cards never expire, so you can hold onto your card and check the balance whenever you're ready to use it.

Checking balance on the Scheels website

Go to the Scheels website and look for the gift card balance checker, usually found in the customer service or account section. Click on the balance checker tool and enter your 16-digit gift card number and your four-digit PIN. The system will display your remaining balance immediately.

If you've lost your PIN, you can still visit a Scheels store or call customer service — they can help you retrieve it or reset it. Keep your card number and PIN in a safe place so you can check your balance anytime without having to go to a store.

Calling Scheels customer service

Scheels customer service can look up your balance by phone. Have your gift card number ready when you call. A representative will ask for your card number and may ask for the PIN or other information to verify you're the cardholder, then they'll tell you your balance.

Phone wait times vary depending on how busy Scheels is, so calling during off-peak hours (early morning or late evening) may get you through faster. Customer service hours are typically posted on the Scheels website.

Checking balance in a Scheels store

Walk into any Scheels location and hand your gift card to an employee at the register or customer service desk. They can scan the card and show you the balance on their system in seconds. This method works even if you've forgotten your PIN or don't have your card number written down.

Store associates can also answer questions about how to use your gift card, whether there are any restrictions on what you can buy, and whether your balance can be split across multiple transactions if you're shopping with others.

What to do if you can't find your card number or PIN

If you've misplaced your card number or PIN, you have two options: visit a Scheels store in person, or call customer service. Either way, bring or have ready any information that proves you own the card — this might include the original receipt, the email confirmation if it was sent to you, or the physical card itself if you still have it.

Scheels can issue a replacement card if yours is lost or damaged, though this process may take a few business days. In the meantime, customer service can tell you your balance and help you use the funds, even without the physical card in hand.

Using your balance when you shop

When you're ready to spend your balance, bring your gift card to any Scheels store or use it online during checkout. The card works like a prepaid card — you can use it for anything Scheels sells, and if your purchase is less than your balance, the remaining amount stays on the card. If your purchase is more than your balance, you'll need to pay the difference with another payment method.

You can split your balance across multiple transactions if you shop at different times, and you can combine your gift card with other payment methods (like a credit card or debit card) in a single transaction if needed.

Frequently Asked Questions

Do Scheels gift cards expire?

No, Scheels gift cards do not expire. You can hold onto your card and use it whenever you want, even years after you receive it. There are no fees for keeping an unused balance on your card.

Can I check my balance without the PIN?

Yes. Visit a Scheels store and ask an employee to scan your card, or call customer service with your card number. Both methods work without a PIN. You only need the PIN to check your balance online through the Scheels website.

What if my gift card balance is wrong?

Contact Scheels customer service with your card number and the balance you believe you should have. They can review your transaction history and investigate discrepancies. Keep receipts from your purchases so you can provide details if needed.

Can I transfer my balance to another gift card?

Scheels does not transfer balances between cards. Your balance is tied to your specific card number. If your card is lost or damaged, Scheels can issue a replacement and transfer the balance to the new card, but you cannot move funds to someone else's card.

Can I use my Scheels gift card online?

Yes, you can use your Scheels gift card on the Scheels website during checkout. Enter your card number and PIN when prompted. The same balance rules apply — if your purchase is less than your balance, the remainder stays on the card for future use.