Check your Michaels gift card balance online or in store

You can look up your Michaels gift card balance three ways: on the Michaels website, through the Michaels mobile app, or by asking a cashier in any Michaels store. The website and app methods are fastest if you have your card number and PIN handy. In-store lookup takes a few minutes but requires no account or online access.

Michaels does not charge a fee to check your balance, and checking does not reduce the amount on your card. The balance you see is the exact amount available to spend on your next purchase.

Key Takeaways

  • Visit michaels.com/giftcards or use the Michaels app to check your balance instantly if you have your card number and PIN.
  • Any Michaels store cashier can look up your balance at the register without charging you.
  • Michaels gift cards do not expire and do not lose value over time.
  • If your card is lost or stolen, contact Michaels customer service with your card number to report it and request a replacement.

Checking balance on the Michaels website

Go to michaels.com/giftcards and select "Check Gift Card Balance." Enter your 16-digit card number and the 4-digit PIN printed on the back of your card. The site will display your current balance immediately.

You do not need a Michaels account to check your balance this way. If you have trouble locating your PIN, look at the back of the physical card — it is usually printed below or near the card number. Some older Michaels cards may not have a visible PIN; if yours does not, use the in-store method instead.

Checking balance through the Michaels mobile app

Download the Michaels app on iOS or Android, then tap the menu icon and select "Gift Cards." Choose "Check Balance," enter your card number and PIN, and tap "Check." Your balance appears on the next screen.

The app also lets you add your gift card to your digital wallet so you can use it at checkout without carrying the physical card. This feature works at any Michaels location and is optional — you can still use the physical card if you prefer.

Checking balance in a Michaels store

Bring your gift card to any Michaels checkout counter and ask a cashier to check the balance. They will scan or manually enter your card number into the register and tell you the amount. This takes less than a minute and works whether or not you are making a purchase.

You do not need your PIN to check balance in store. This method is useful if you have lost your PIN or if you do not have internet access at the moment.

What to do if your card balance is lower than expected

If your balance does not match what you thought you had, review your recent Michaels purchases. Gift card transactions appear on receipts, and you can also ask a cashier to print a transaction history if you bring the physical card to the store.

Michaels does not charge monthly fees or inactivity fees on gift cards, so a lower balance means the card was used for purchases. If you believe an unauthorized purchase was made, contact Michaels customer service with your card number and the transaction details. They can review the purchase and may issue a replacement card if fraud is confirmed.

Replacing a lost or damaged Michaels gift card

If your card is lost, stolen, or damaged, call Michaels customer service at 1-800-MICHAELS (1-800-642-4235) or visit a store. Have your card number ready if you have it. Michaels can issue a replacement card for the remaining balance if you can provide the original card number.

If you do not have the card number, Michaels may still be able to help if you have the original receipt showing the card was purchased. Bring the receipt to a store or reference it when you call. Replacement cards typically arrive within 7 to 10 business days if ordered by mail.

How Michaels gift cards work at checkout

When you are ready to use your gift card, hand it to the cashier or scan it yourself at self-checkout. The card will be charged for your entire purchase up to the card's balance. If your purchase costs more than your remaining balance, you can pay the difference with another payment method — cash, credit card, or debit card.

Michaels gift cards work on in-store purchases and online orders placed at michaels.com. They cannot be used at Michaels Makers (the company's craft classes program) or at third-party retailers, even if those retailers sell Michaels products.

Frequently Asked Questions

Do Michaels gift cards expire?

No. Michaels gift cards do not have an expiration date and do not lose value if you do not use them. You can use your card anytime, even years after you receive it.

Can I check my balance without the PIN?

Yes. You can check your balance in any Michaels store without a PIN — just ask a cashier. Online and app balance checks require both your card number and PIN.

What if I lost my gift card number?

If you have the original receipt from when the card was purchased, bring it to a Michaels store or call customer service at 1-800-MICHAELS. They can look up the card number using the receipt and help you replace it or transfer the balance to a new card.

Can I use a Michaels gift card online?

Yes. Enter your gift card number and PIN at checkout on michaels.com just as you would for an in-store purchase. If your order costs more than your card balance, you can pay the difference with another payment method.

What happens if I use only part of my gift card balance?

The remaining balance stays on your card. You can use it for future purchases at any time. Check your balance before your next visit to know how much you have left to spend.