Check your Maurices gift card balance online or by phone

You can look up your Maurices gift card balance through the Maurices website or by calling their customer service line. The online method is fastest — you enter your card number and PIN on their balance checker, and you get your balance instantly. If you don't have access to the internet or prefer to speak with someone, calling Maurices customer service will give you the same information.

You'll need your gift card number and the PIN (usually printed on the back of the card) to check your balance either way. If your card is damaged and you can't read the numbers, Maurices can still look it up if you have your receipt from when you received it, or if the card was registered to an email address when it was purchased.

Key Takeaways

  • Visit the Maurices website balance checker and enter your card number and PIN to see your balance in seconds.
  • Call Maurices customer service if you prefer phone support or don't have internet access.
  • Keep your receipt if you received the card as a gift, since Maurices can look up balances using receipt information.
  • Your balance doesn't expire as long as there has been account activity within the past five years.

Using the Maurices website balance checker

Go to the Maurices website and look for the "Gift Card Balance" link, usually found in the footer or under a customer service section. Click it and you'll see a form asking for your gift card number and PIN. Type in both pieces of information exactly as they appear on your card, then click the button to check your balance.

The balance will display on the same page. Write it down or take a screenshot if you want to keep a record. This method works whether your card was purchased at a Maurices store, online, or received as a gift.

Calling Maurices customer service for your balance

You can reach Maurices customer service by phone during their business hours. Have your gift card number and PIN ready before you call. A representative will look up your balance and tell you the exact amount remaining on your card.

This option is useful if you've lost your PIN, if your card is damaged, or if you simply prefer speaking with someone. Customer service can also help if you're having trouble accessing the website or if your balance seems incorrect.

What to do if you can't find your card number or PIN

If your card is damaged or faded and you can't read the numbers, contact Maurices customer service with your receipt from the original purchase. They can look up the card using the receipt information and tell you your balance. If you received the card as a gift and don't have a receipt, provide as much detail as you can remember about when and where it was purchased.

If you've lost the card entirely but remember where you bought it, Maurices may be able to help you recover the balance or issue a replacement card. Call customer service to explain your situation and ask what options are available.

How long your gift card balance stays active

Maurices gift cards don't expire as long as there is account activity on the card at least once every five years. Activity means any transaction — a purchase, a balance check, or even a customer service inquiry counts. If your card goes unused for five years with no activity at all, Maurices may close the account and the balance could be forfeited.

To keep your card active, use it for a purchase or check your balance online at least once every five years. This is a simple way to make sure your gift card remains usable whenever you're ready to shop.

Using your gift card in a Maurices store or online

Once you know your balance, you can use your gift card to buy clothing and accessories at any Maurices location or on their website. In a store, hand the card to the cashier at checkout and they'll process it like any other payment method. Online, enter your gift card number during the payment step, just as you would with a credit card.

If your purchase is more than your gift card balance, you can pay the difference with another payment method. If your purchase is less than your balance, the remaining amount stays on the card for future use.

Frequently Asked Questions

What if my gift card balance is zero?

A zero balance means the card has been fully spent. You can still use the card if you combine it with another payment method, but the gift card itself has no remaining value. Check whether you might have made a purchase you forgot about, or contact Maurices customer service if you believe there's an error.

Can I check my balance without the PIN?

The online balance checker requires both your card number and PIN. If you don't have the PIN, call Maurices customer service instead — they can look up your balance using your card number and other information like your receipt or the email address the card was registered to.

Do Maurices gift cards work at other stores?

Maurices gift cards can only be used at Maurices stores and on the Maurices website. They cannot be used at other retailers, even those owned by the same parent company.

What happens if I don't use my gift card for several years?

Your balance remains active as long as there is some account activity within five years. If five years pass with no purchases or balance checks, Maurices may close the account and the remaining balance could be lost. Check your balance occasionally to keep the card active.