Check your balance on Amazon.com in under a minute
The fastest way to see how much money is on your Amazon gift card is to sign into your Amazon account, go to your account settings, and look at the gift card balance section. Amazon shows your total balance right there — no searching required. If you have multiple gift cards added to your account, Amazon combines them into one balance.
You do not need to make a purchase to check. You can look at your balance anytime, and it updates instantly when you add a new card or spend money.
Key Takeaways
- Your Amazon gift card balance appears in your account settings under "Gift Cards" — sign in and navigate to Account > Login & Security > Gift Cards.
- Amazon combines all gift cards linked to your account into a single balance that you can see at any time.
- If you have not added the card to your account yet, you can check the balance on the back of the card or by entering the claim code on Amazon's gift card page.
- Your balance never expires once it is added to your Amazon account, though unredeemed physical cards may have expiration dates depending on your state.
- If your balance does not match what you expect, check your order history to see recent purchases, or contact Amazon if the card was damaged or never registered.
Steps to check balance in your Amazon account
Sign into Amazon.com with your email and password. Once you are logged in, hover over or tap the "Account & Lists" menu in the top right corner of the page.
Select "Account" from the dropdown menu. On the account page, look for the section labeled "Gift Cards" or "Your Gift Cards" — this is usually in the left sidebar or under a "Payments" or "Wallet" section depending on which version of Amazon you are using. Click on it.
Your total gift card balance will display at the top of that page. If you have added multiple cards over time, Amazon shows the combined total. The page also lists each individual card you have added, along with the date you added it and how much was on it originally.
Check balance on an unredeemed card
If you have a physical gift card that you have not yet added to your account, you can see the balance without signing in. Look at the back of the card — there is usually a scratch-off panel or a printed claim code. You will also see a customer service phone number printed on the card.
Go to Amazon's gift card balance page (amazon.com/gc/redeem) and enter the claim code from the back of the card. Amazon will show you the balance on that specific card. You can also call the customer service number on the back of the card and read the code to a representative, though the website method is faster.
Once you see the balance and decide to use the card, you can redeem it by entering the same claim code on the redemption page. Amazon will add that balance to your account permanently.
What happens to your balance after you add it
Once you redeem a gift card and add it to your Amazon account, that balance stays there until you spend it. Amazon does not charge monthly fees or let the balance expire while it is in your account — it simply sits there as store credit you can use anytime.
When you make a purchase, Amazon automatically deducts from your gift card balance first, before charging any other payment method on file. If your purchase costs more than your balance, Amazon will ask you to provide another payment method for the difference.
You can also use your gift card balance to pay for Amazon Prime membership, digital content like Kindle books or music, or anything else sold on Amazon. The balance works the same way across all of these.
Track spending and see recent transactions
To see how your balance has changed, go back to the gift card section of your account and look at your order history. Your Amazon order history shows every purchase you have made, including the date and amount. This helps you understand where your balance went if you are not sure.
You can also set up purchase notifications in your account settings so Amazon emails you every time a purchase is made. This is useful if multiple people use the same account or if you want to track spending closely.
Troubleshooting a balance that does not match
If your balance is lower than you expected, check your order history first. Sometimes a purchase you forgot about, a subscription renewal, or a digital download will have reduced the balance without you realizing it.
If the balance is zero or missing entirely, the card may not have been redeemed properly. Try redeeming it again using the claim code on the back. If you get an error message saying the code is invalid or already used, the card may have been damaged or the code may have been entered incorrectly.
If you believe the card was never added to your account or the balance is wrong, contact Amazon customer service with the claim code and the original amount. Amazon can investigate whether the card was redeemed and help restore the balance if there was an error.
Frequently Asked Questions
Does my gift card balance expire?
Once you add a gift card to your Amazon account, the balance does not expire. However, physical gift cards that you have not yet redeemed may have an expiration date printed on the back, depending on your state's laws. Check the card itself if you are holding onto an unredeemed card.
Can I check my balance on the Amazon app?
Yes. Open the Amazon app, tap the menu icon (three horizontal lines), select "Account," then look for "Gift Cards" or "Your Gift Cards." The process is the same as on the website, and your balance updates instantly across both.
What if I lost the claim code on the back of my card?
If the card itself is still readable, you may be able to see the code by looking closely at the back or calling the customer service number printed on the card. If the card is too damaged to read, contact Amazon with proof of purchase and they may be able to help recover the balance.
Can I transfer my gift card balance to another person?
No. Once a gift card is redeemed and added to your Amazon account, the balance is tied to that account and cannot be transferred or sent to someone else. You would need to give them a new gift card code instead.
Why does my balance show as pending?
Occasionally a newly redeemed card may show as pending for a few minutes while Amazon processes it. Refresh the page after a few moments. If it remains pending for more than an hour, contact Amazon customer service with the claim code.