Check your balance online, by phone, or in-store
You can find out how much money is left on a Target gift card in three ways: through Target's website, by calling their customer service line, or by asking a cashier in any Target store. The online method is fastest if you have the card number handy. The phone option works if you prefer speaking to someone. In-store checking takes a few minutes but requires no preparation.
Target does not charge a fee to check your balance, and the process works the same whether your card is physical or digital. You will need the 16-digit card number printed or displayed on your card to use any of these methods.
Key Takeaways
- The Target website balance checker at target.com/giftcards is the fastest method and shows your balance instantly.
- You can call Target's gift card customer service at 1-800-544-2943 to hear your balance read aloud by a representative.
- Any Target store cashier can scan your card and tell you the balance at checkout or customer service.
- You need the 16-digit card number to check online or by phone, but only the physical card itself in-store.
- Digital Target gift cards stored in the Target app or wallet show your balance automatically without a separate check.
Checking your balance on Target's website
Go to target.com/giftcards and look for the "Check Balance" link, usually near the top of the page. Enter your 16-digit gift card number in the box provided. The balance appears on the next screen immediately.
This method works on any device with internet access — phone, tablet, or computer. You do not need to create a Target account or log in. If you cannot find the balance checker on the main gift card page, search "Target gift card balance" in your browser and the link will appear in the results.
Calling Target's gift card phone line
Call 1-800-544-2943 to reach Target's gift card customer service. A representative will ask for your 16-digit card number and will tell you the current balance. This line is available during Target's standard customer service hours.
Have your card in front of you before you call so you can read the number quickly. The call typically takes less than two minutes. If you reach an automated system first, listen for the option to check a gift card balance and follow the prompts.
Checking your balance in a Target store
Bring your physical gift card to any Target location and ask a cashier or customer service associate to scan it. They can see your balance on their register and will tell you the amount. This takes about one minute and requires no phone call or internet connection.
You can do this at any register, not just during checkout. If you are already shopping, you can ask while you are in line. Customer service desks in larger stores can also check your balance if you prefer not to interrupt a cashier.
Digital gift cards in your Target app or wallet
If you received a Target gift card as a digital code or added it to your Target app, your balance appears automatically when you open the app or your phone's wallet. You do not need to check it separately — the app updates your balance each time you make a purchase.
Digital cards stored in Apple Wallet, Google Pay, or the Target app show the remaining balance on the card's face. Tap the card to see more details if needed. This is the easiest method if you already have the digital card set up.
What to do if your balance is zero or very low
If your card has no balance left, you can still keep it as a souvenir, but you cannot use it to make purchases. Target does not recharge expired or empty gift cards. If you received a gift card as a present and it shows zero balance, contact the person who gave it to you — the card may not have been loaded with money, or it may have been used already.
If you believe your balance is incorrect or that money disappeared from your card without your knowledge, call 1-800-544-2943 with your card number and the date you last used it. A representative can review your account and investigate unauthorized purchases.
Frequently Asked Questions
Do I need a Target account to check my balance?
No. You can check your balance on Target's website or by phone without logging in or creating an account. You only need the 16-digit card number. If you have a Target account and added the card to it, you can also see the balance in your account, but it is not required.
Can I check the balance on someone else's gift card?
Yes, if you have the 16-digit card number, you can check the balance online or by phone. Target does not restrict who can look up a balance. In-store, a cashier will scan whatever card you hand them and show you the amount.
What if I lost my gift card number?
If you have the physical card, take it to any Target store and a cashier can scan it to show you the balance. If you lost the card entirely, call 1-800-544-2943 with your name and the approximate purchase date. Target may be able to look up the card in their system, though this is not always possible.
Does checking my balance use up any money?
No. Checking your balance does not cost anything or reduce the amount on your card. You can check as many times as you want without any penalty or fee.
How long does it take to see a balance update after I use my card?
The balance updates immediately after your purchase is processed. If you check online or by phone within a few minutes of shopping, you should see the new balance right away. In-store, the register shows the updated balance instantly.