Check your balance online, by phone, or in store

Fred Meyer lets you see your gift card balance three ways: through their website, by calling customer service, or by asking a cashier in any store. The online method is fastest if you have the card number handy. You will need the 16-digit card number printed on the front of the card and the 4-digit PIN on the back to use the website or phone line.

The website balance checker is at fredmeyer.com/gift-cards. Enter your card number and PIN, and your current balance appears immediately. If you do not have internet access, call Fred Meyer customer service at 1-800-576-4377. A representative can look up your balance by phone during business hours. In-store balance checks take a few minutes — any cashier can scan your card and tell you what is left on it.

Key Takeaways

  • You need the 16-digit card number and 4-digit PIN to check your balance online or by phone.
  • The Fred Meyer website balance checker at fredmeyer.com/gift-cards shows your balance instantly.
  • If you have lost the PIN, a cashier in any Fred Meyer store can look up your balance without it.
  • Fred Meyer gift cards do not expire and do not lose value over time.

What to do if you cannot find your card number or PIN

If you have the physical card but cannot read the numbers clearly, take it to any Fred Meyer store and ask a cashier to scan it. They can tell you the balance without needing you to enter anything. This is the easiest route if the card is worn or the numbers are faded.

If you have lost the card entirely, Fred Meyer cannot replace it or transfer the balance to a new card. The balance stays on the original card number. If someone else finds the card, they can spend the balance, so treat a gift card like cash once you know the amount on it. Keep the card in a safe place and check the balance regularly if you plan to use it over time.

How Fred Meyer gift cards work when you spend them

When you use your Fred Meyer gift card at checkout, the cashier scans it like a credit card. The balance decreases by the amount of your purchase. You can use one card across multiple shopping trips — the balance carries over until it reaches zero. Fred Meyer gift cards work at all Fred Meyer stores and at QFC stores, which Fred Meyer owns.

If your purchase is more than the card balance, you will need to pay the difference with another payment method. For example, if your card has $15 left and your total is $40, you pay $15 from the gift card and $25 from a debit card, credit card, or cash. The gift card balance then shows zero.

Gift card balance and store return policies

When you return an item you bought with a Fred Meyer gift card, the refund goes back onto the same card. The balance increases by the return amount. This happens whether you return the item days or months after purchase.

If you bought the gift card with a credit card or debit card and then used it to make a purchase that you later return, the refund still goes to the gift card, not back to your original payment method. Plan for this if you need the money returned to your bank account — you would then need to spend the refunded balance or contact Fred Meyer customer service to discuss other options.

Protecting your gift card number and PIN

Treat your gift card number and PIN the same way you treat a credit card number. Do not share them over email, text, or with anyone you do not trust. Scammers sometimes pose as Fred Meyer and ask for gift card information — Fred Meyer will never ask for your card details by email or phone.

If you believe someone has used your card without permission, take the card to a Fred Meyer store or call customer service at 1-800-576-4377. They can review recent transactions and may be able to help, though Fred Meyer gift cards are generally treated like cash once spent. Reporting suspected fraud quickly gives the store the best chance to investigate.

Using your balance for online orders

Fred Meyer allows you to use gift cards for online purchases at fredmeyer.com. During checkout, select "gift card" as your payment method and enter your card number and PIN. The balance decreases just as it does in a physical store. If your order total exceeds the card balance, you can add another payment method to cover the difference.

Online orders may take several business days to arrive, depending on your location and shipping method. Your gift card balance is deducted when you complete the order, not when the package arrives. If you cancel an online order, the refund goes back to your gift card.

Frequently Asked Questions

Do Fred Meyer gift cards expire?

No. Fred Meyer gift cards do not have an expiration date and do not lose value over time. You can use the balance whenever you choose, whether that is next week or several years from now.

Can I check my balance without the PIN?

Yes. Take the card to any Fred Meyer or QFC store and ask a cashier to scan it. They can tell you the balance without needing the PIN. You only need the PIN to check your balance online or by phone.

What happens if I lose my gift card?

Fred Meyer cannot replace a lost card or transfer the balance to a new one. The balance stays tied to the original card number. If you find the card later, the balance will still be there. Treat gift cards like cash and keep them in a safe place.

Can I use a Fred Meyer gift card at other stores?

Fred Meyer gift cards work at Fred Meyer stores and at QFC stores. They do not work at other retailers. QFC is owned by Fred Meyer, so the card is accepted there as well.

What if my purchase is less than my gift card balance?

The remaining balance stays on your card. You can use it on your next shopping trip or any time after that. The balance carries over until you spend it all or decide not to use the card anymore.