Check your Domino's gift card balance online or by phone

You can look up your Domino's gift card balance through the Domino's website, their mobile app, or by calling their customer service line. The fastest method is usually the website or app — both show your balance instantly once you enter your card number. If you prefer to speak with someone, Domino's customer service can tell you the balance over the phone, though you'll need to provide your card details.

The balance check itself is free and doesn't require you to create an account, though having a Domino's account can make future orders easier. Your card number is typically printed on the back or front of the physical card, and you'll need it for any balance lookup.

Key Takeaways

  • The Domino's website and mobile app show your balance instantly when you enter your card number.
  • You can also call Domino's customer service to hear your balance read aloud, though this takes longer than checking online.
  • Your card number is all you need to check the balance — you don't have to create an account or provide personal information beyond that.
  • If your card balance is zero or very low, you can reload it through the same website or app where you checked it.

Using the Domino's website to check balance

Go to dominos.com and look for a "Gift Card" or "Check Balance" link, usually found in the footer or main navigation menu. Click it and enter your card number in the field provided. The site will display your remaining balance immediately.

This method works on any computer or phone browser. You don't need to log into a Domino's account, though if you have one, you can save your card to your account for faster access next time. The website also shows you the option to reload your card with additional funds if your balance is running low.

Checking balance through the Domino's app

Download the Domino's app on your phone (available on iOS and Android) and tap the gift card or balance section. Enter your card number and the app will show your balance. The app often makes it easiest to reload your card afterward, since payment methods are already saved if you've ordered through the app before.

The app also sends notifications about promotions and deals, so you may see offers that aren't advertised on the website. If you use Domino's regularly, keeping the app installed means you can check your balance and place an order from the same place.

Calling Domino's customer service for your balance

You can call Domino's customer service at 1-877-366-3426 to speak with someone who will look up your balance for you. Have your card number ready before you call. The representative will read your balance aloud and can also help you reload the card over the phone if you want to add funds.

This method takes longer than checking online or through the app, but it's useful if you don't have internet access or prefer speaking with a person. Customer service hours vary, so calling during business hours increases your chances of reaching someone quickly.

Reloading your Domino's gift card

Once you know your balance, you can reload your card through the same website or app where you checked it. Click the reload or add funds option, enter the amount you want to add, and pay with a credit card, debit card, or other payment method Domino's accepts. The funds are usually available immediately.

You can also reload your card by phone when you call customer service, or in person at a Domino's location if you prefer to pay with cash. Reloading is optional — you can continue using your card until the balance reaches zero, at which point you'll need to reload it before making another purchase.

What to do if you can't find your card number

If you have a physical card, the number is printed on the front or back. If you received your gift card by email (a digital gift card), the number should be in the email message or in a link that takes you to the card details. Check your email inbox and spam folder if you don't see the original message.

If you've lost the email or can't locate the card number any other way, contact Domino's customer service with proof of purchase (a receipt or order confirmation if someone bought it for you). They may be able to look up the card using other information, though this process takes longer than a simple balance check.

Frequently Asked Questions

Does checking my balance use any of the money on the card?

No. Looking up your balance doesn't charge your card or reduce the funds available. You can check as many times as you want without any cost.

Can I check the balance on someone else's gift card?

Yes, if you have the card number. The balance check doesn't require you to prove you own the card, so anyone with the number can look it up. This is why you should keep your card number private if you want to protect the balance.

What happens if my gift card balance is zero?

You won't be able to use the card to pay for an order until you reload it with new funds. The card itself doesn't expire, so you can reload it at any time in the future and use it again.

How long does it take to reload a gift card?

Reloads through the website or app are usually instant. If you reload by phone or in person, the funds should be available within a few minutes. You can place an order as soon as the reload is complete.