Check your Dick's Sporting Goods gift card balance online or in store

You can look up your Dick's Sporting Goods gift card balance through their website, by phone, or by visiting a store. The fastest method is the website — you enter your card number and PIN, and the balance appears instantly. If you don't have internet access or prefer to speak with someone, calling customer service or walking into any Dick's location will get you the same information.

Dick's does not charge a fee to check your balance, and checking it does not reduce the amount on the card. You can look it up as many times as you need.

Key Takeaways

  • Visit dickssportinggoods.com and select "Check Gift Card Balance" to see your balance instantly with your card number and PIN.
  • Call Dick's customer service at 1-877-846-9997 to have a representative look up your balance over the phone.
  • Any Dick's Sporting Goods store can scan your card at the register to display your current balance at no cost.
  • Your PIN is typically the last four digits on the back of your physical gift card, or it may have been provided in your email if the card was digital.
  • If your card was damaged or you lost the PIN, bring the card to a store and staff can retrieve your balance using the card number alone.

Check balance on the Dick's website

Go to dickssportinggoods.com and look for the "Check Gift Card Balance" link, usually found in the footer or under a customer service menu. Click it and you'll see a form asking for two pieces of information: your gift card number and your PIN.

The card number is the long string of digits on the front of your physical card. The PIN is printed on the back, typically the last four digits, though some cards have a separate PIN printed elsewhere. If you received a digital gift card by email, the PIN was included in that email. Enter both and the website will display your remaining balance immediately.

Call Dick's customer service for balance information

Dick's Sporting Goods customer service can look up your balance by phone. Call 1-877-846-9997 and have your gift card number ready. A representative will ask for the card number and may ask for the last four digits of the card or your PIN to confirm you're the cardholder, then they'll tell you the balance.

Phone lines are typically open during store hours, which vary by location and season. If you call outside those hours, you may reach an automated system or be asked to call back during business hours.

Visit a Dick's store to check your balance in person

Walk into any Dick's Sporting Goods location and ask a cashier or customer service associate to scan your gift card. They'll run it through the register and the balance will display on their screen. This takes less than a minute and requires nothing from you except the physical card.

This method works even if you've lost your PIN or the card is damaged, as long as the card itself is readable. If the card is too worn to scan, the associate can sometimes look up the balance using the card number if you can read it.

What to do if you can't find your PIN

If you received a physical gift card and can't locate the PIN printed on the back, visit a Dick's store and ask an associate to check the balance using just the card number. They can do this without the PIN. Alternatively, if you have the original email confirmation for a digital gift card, the PIN should be in that email — search your inbox for messages from Dick's or the sender.

If you bought the card as a gift and never received a PIN, contact Dick's customer service with your card number and they can help you retrieve it or work around it. Keep the original receipt if you have it, as it may help verify your purchase.

Understand what your balance covers

Your Dick's gift card balance can be used toward any merchandise sold in Dick's stores or on their website, including sporting goods, apparel, footwear, and equipment. The balance does not expire, so you can use it whenever you're ready. Sales tax is calculated at checkout and comes out of your balance, so the final amount you can spend may be slightly less than the balance shown.

If your purchase is more than your gift card balance, you can pay the difference with another payment method — credit card, debit card, or another gift card. If your purchase is less than your balance, the remaining amount stays on the card for future use.

Frequently Asked Questions

Does checking my balance reduce the amount on my card?

No. Looking up your balance does not charge the card or reduce the amount available to spend. You can check it as many times as you want without any cost or penalty.

Can I check a gift card balance if I'm not the original recipient?

Yes. Anyone with the card number and PIN can check the balance online. In a store, any customer can ask an associate to scan the card. There's no ownership verification required to look up a balance.

What if my gift card was purchased years ago — does it still work?

Dick's gift cards do not expire. A card purchased years ago will still hold its balance and can be used whenever you choose. Check the balance to confirm the amount is still there, then use it at any time.

Can I check my balance on a Dick's gift card if part of the number is worn off?

If the card is still readable enough to scan, a store associate can scan it and see the balance. If the number is too worn to read or scan, bring the card to a store with any documentation you have (receipt, email confirmation) and staff can try to look it up in their system using other information.

Is there a fee to check my balance by phone?

No. Calling Dick's customer service to check your balance is free. Standard phone charges apply if you're calling from a mobile phone on a plan with limited minutes, but Dick's does not charge a separate fee for the service.