Check your balance online, by phone, or in the app

You can find out how much money is left on a Domino's gift card in three ways: through the Domino's website, by calling their customer service line, or through the Domino's mobile app. The online method is fastest if you have the card number handy. The phone option works if you prefer speaking to someone. The app is convenient if you order from Domino's regularly.

Each method requires your gift card number and, in some cases, the PIN on the back of the card. You'll get your balance instantly through the website or app, and within a few minutes by phone.

Key Takeaways

  • The Domino's website balance checker requires only your gift card number and works immediately.
  • Calling 1-800-DOMINOS (1-800-366-4667) lets you check your balance and speak with a representative if you have questions.
  • The Domino's mobile app shows your balance if you've linked your gift card to your account.
  • You can also ask a Domino's employee to check your balance when you visit a store in person.

Checking balance on the Domino's website

Go to dominos.com and look for a "Gift Card Balance" or "Check Balance" link, usually found in the footer or under an account menu. Click it and enter your gift card number. Some versions of the site may ask for the PIN printed on the back of the card as well.

The balance appears on screen immediately. Write it down or take a screenshot if you want to keep a record. This method works whether or not you have a Domino's account.

Checking balance through the Domino's app

Open the Domino's mobile app on your phone. If you already have an account, sign in. If you don't, you can create one for free using your email address.

Once you're logged in, look for a menu option labeled "Gift Cards," "My Gift Cards," or "Wallet." Tap it and select the option to add or view a gift card. Enter your gift card number and PIN. The app will save the card to your account, and your balance will display. Next time you open the app, you can check the balance without re-entering the number.

Checking balance by phone

Call Domino's customer service at 1-800-DOMINOS (1-800-366-4667). A representative will ask for your gift card number and PIN. They'll look up your balance and tell you the amount over the phone.

This method is useful if you're having trouble with the website or app, or if you want to ask questions about how to use your card. Wait times vary depending on how busy the line is, but you should reach someone within a few minutes during business hours.

Checking balance in person at a Domino's location

Walk into any Domino's store and ask an employee to check your gift card balance. Bring the physical card with you. The employee will scan or manually enter the card number into their register system and tell you the balance.

This is a good option if you're already at the store and want to know your balance before ordering. It also gives you a chance to ask about current promotions or menu items.

What to do if you can't find your gift card number

The gift card number is printed on the front of the card. If the number is worn off or hard to read, try holding the card up to a light or using your phone's camera to zoom in on the number.

If the number is completely illegible and you can't recover it, contact Domino's customer service with information about where or when you received the card. They may be able to look up the card in their system, though this process can take longer. Bring the physical card with you if you visit a store, as employees can sometimes scan it even if the number isn't visible to the naked eye.

Understanding your gift card expiration and terms

Domino's gift cards do not expire, so your balance will remain on the card indefinitely as long as you keep the card. However, some gift cards purchased through third-party retailers may have different terms, so check any paperwork that came with your card.

Your balance can only be used at Domino's locations in the United States. If you have a remaining balance after an order, the leftover amount stays on the card for future purchases. If your card is lost or stolen, contact Domino's immediately—they may be able to help depending on how the card was registered.

Frequently Asked Questions

Do I need a Domino's account to check my gift card balance?

No. You can check your balance on the website or by phone without an account—you only need your card number and PIN. Creating an account in the app is optional but makes it easier to check your balance in the future.

What if my gift card balance shows zero but I know I didn't use it all?

Double-check that you're entering the correct card number and PIN. If the number is correct and the balance is still zero, contact Domino's customer service. There may have been an error, or the card may have been compromised.

Can I check my balance on a gift card I received as a gift but haven't activated?

Yes. Domino's gift cards don't require activation. You can check the balance immediately using the card number and PIN, and use it to order right away.

Is there a fee to check my gift card balance?

No. Checking your balance is free through any method—website, app, phone, or in store.

What happens if I lose my gift card?

Contact Domino's customer service as soon as possible with details about the card. If the card was registered to your account in the app, they may be able to freeze it or transfer the balance. If it wasn't registered, recovery is more difficult, so keeping your card in a safe place is important.