Check your Target gift card balance online, by phone, or in store
Target offers three ways to check a gift card balance: through their website, by calling their customer service line, or by asking a cashier in any Target store. The online method is fastest if you have the card number handy. The phone line works if you prefer speaking to someone. In-store checking takes a few minutes but requires no technology.
You will need the 16-digit card number printed on the front of the gift card for any method. If the card is damaged and the number is not readable, in-store is your only option — a cashier can scan it directly.
Key Takeaways
- The Target website balance checker at target.com/giftcards is the fastest method and shows your balance instantly.
- Target's customer service phone line is 1-800-440-0680, and they can check any gift card balance during business hours.
- Any Target store cashier can scan your physical card and tell you the balance on the spot.
- You need the 16-digit card number for online or phone checks, but only the physical card for in-store checks.
- Target does not charge a fee to check your balance through any method.
Checking balance on Target's website
Go to target.com/giftcards and look for the "Check Balance" link, usually near the top of the page. Enter your 16-digit gift card number in the field provided. The balance will display immediately below the entry box.
This method works on any device with internet access — phone, tablet, or computer. There is no login required, and Target does not store your card information after you close the page. If you cannot find the balance checker on the main gift card page, search "check gift card balance" in Target's search bar.
Checking balance by phone
Call Target's customer service at 1-800-440-0680. A representative will ask for your 16-digit gift card number and will read your balance to you over the phone. This line is open during Target's standard business hours, which vary by season but typically run from early morning to evening.
Have your card number written down before you call to speed up the process. If you are calling from outside the United States, check Target's website for international phone numbers, as the 1-800 line may not work from other countries.
Checking balance in a Target store
Walk up to any Target checkout counter and hand your physical gift card to a cashier. Ask them to check the balance. They will scan the card and tell you how much money remains on it. This takes less than a minute and requires no card number — just the physical card itself.
This method is useful if your card number is worn off or illegible. It also works if you are already in the store shopping and want to know your balance before you pay. You do not need to make a purchase to ask a cashier to check your balance.
What to do if your card number is not readable
If the 16-digit number on your card is faded, scratched, or otherwise unreadable, the online and phone methods will not work. Your only option is to visit a Target store and have a cashier scan the physical card. Bring the card itself, not just a photo of it.
If the card is so damaged that it cannot be scanned, contact Target customer service by phone at 1-800-440-0680. Explain the damage and provide any information you have about when or where the card was purchased. A representative may be able to look up the card in their system if you can provide the original receipt or other proof of purchase.
Understanding what your balance means
The balance shown is the exact dollar amount remaining on your gift card. This is the total you can spend on your next purchase at Target or Target.com. If your balance is $25.47, you can spend up to $25.47 but not more.
Target gift cards do not expire, so your balance will stay the same until you use it. There are no monthly fees or inactivity charges that reduce your balance over time. The only way your balance decreases is when you make a purchase and the amount is deducted at checkout.
Frequently Asked Questions
Can I check my balance without the card number?
Not through the website or phone. You need either the physical card to scan in-store, or the 16-digit number for online and phone checks. If you have lost the card and do not have the number written down, visit a Target store with any proof of purchase (receipt, email confirmation) and ask if they can look it up.
Does Target charge a fee to check my balance?
No. Checking your balance is free through all three methods — website, phone, and in-store. Target does not charge for balance inquiries or any other gift card services.
How often can I check my balance?
You can check as many times as you want. There is no limit on how often you look up your balance, and checking it does not affect the card or the money on it in any way.
What if the balance shown online is different from what a cashier told me?
Contact Target customer service at 1-800-440-0680 right away. Discrepancies are rare, but if they happen, a representative can investigate and correct the balance if there was an error. Have your card number and the date you last used the card ready when you call.
Can I check someone else's gift card balance?
Yes, if you have their card number or the physical card. Target does not require you to prove ownership to check a balance. However, if you are trying to check a balance on a card you received as a gift and have lost the card itself, you will need the card number, which is usually on the receipt or in a confirmation email.