Check your balance online, by phone, or in store

Bed Bath & Beyond closed all its stores in 2023, so you cannot check your gift card balance in person anymore. You have two working options: the company's website or a customer service phone line. Both will tell you how much money remains on your card in a few minutes.

The website method is fastest if you have your card number handy. The phone method works if you prefer speaking to someone or if you do not have internet access. Either way, you will need the 16-digit card number printed on the front of your physical gift card.

Key Takeaways

  • Bed Bath & Beyond's physical stores closed in 2023, so you must check your balance online or by phone.
  • You will need your 16-digit gift card number, which appears on the front of the card.
  • The online balance checker is available through the Bed Bath & Beyond website and takes about two minutes.
  • If you cannot find your card number or prefer phone support, you can call Bed Bath & Beyond's customer service line.
  • Gift card balances do not expire, but the company's future operations remain uncertain.

Check your balance on the Bed Bath & Beyond website

Go to bedbathandbeyond.com and look for a "Gift Cards" link, usually in the footer or main navigation menu. Click it and select the option to check your balance. You will see a form asking for your card number and, on some versions, a PIN or security code on the back of the card.

Enter your 16-digit card number exactly as it appears on the front of your gift card. If the form asks for a PIN, look on the back of the card for a three- or four-digit number. Submit the form and your balance will display immediately. Write down the amount or take a screenshot so you have a record.

Call Bed Bath & Beyond customer service

If the website is not working or you do not have your card number memorized, you can call Bed Bath & Beyond's customer service line. Have your gift card in front of you when you call. A representative will ask for your card number and can tell you your balance over the phone.

Customer service hours and phone numbers can change. Search "Bed Bath & Beyond customer service phone number" to find the current contact information, or check any receipt or documentation that came with your gift card. Wait times vary depending on call volume.

What to do if your card number is missing or damaged

If your gift card is damaged and the number is not readable, or if you lost the card but remember buying it, contact Bed Bath & Beyond customer service. Explain your situation and provide any information you have: the approximate purchase date, the amount you believe was on the card, or the name and payment method you used to buy it.

The company may be able to look up your card in their system, though this depends on how much information you can provide. Keep any receipts from the original purchase, as these help speed up the process. There is no may provide they can recover a lost card, but it is worth asking.

Understanding Bed Bath & Beyond's current status

Bed Bath & Beyond filed for bankruptcy and closed all stores in 2023. The company's website remains operational for gift card balance checks and some limited services, but the retail business no longer exists. This means you cannot spend your gift card in a physical location.

The company has stated that gift card balances do not expire and remain valid. However, because the retail operations have ended, the practical use of these cards is limited. Some gift cards may be redeemable through third-party sellers or special promotions, but these are not may provide. Check the Bed Bath & Beyond website periodically for updates on redemption options.

Redeeming your gift card after store closures

Since Bed Bath & Beyond stores no longer operate, you cannot use your gift card the way you normally would. The company has occasionally offered redemption programs or partnerships, but these change and are not always available. Visit bedbathandbeyond.com and look for any announcements about gift card redemption or special offers.

Some customers have reported success contacting customer service to discuss redemption options for their specific situation. While the company cannot may provide a refund or alternative redemption, it is worth reaching out if you have a substantial balance on your card. Keep records of your balance check and any communications with the company.

Frequently Asked Questions

Do Bed Bath & Beyond gift cards expire?

No, Bed Bath & Beyond has stated that gift card balances do not expire. However, because the stores have closed, the card's practical use is limited. The company may offer redemption options in the future, but none are may provide.

Can I use my gift card online?

Bed Bath & Beyond's online store is no longer operational for regular purchases. The website exists primarily for customer service and gift card balance checks. Check the site for any announcements about redemption programs or special offers.

What if I lost my gift card but remember the amount?

Contact Bed Bath & Beyond customer service with any details you remember: the purchase date, the amount, or the payment method you used. They may be able to search their system, though recovery is not may provide. A receipt from the original purchase helps significantly.

Can I get a refund for my gift card balance?

Bed Bath & Beyond does not automatically refund gift card balances. Contact customer service to discuss your options. Some customers have reported success requesting refunds in specific situations, but this is handled case by case.