Check your balance online or by phone

Bloomin' Brands operates Outback Steakhouse, Bonefish Grill, Carrabba's Italian Grill, and Fleming's Prime Steakhouse. If you hold a gift card from any of these restaurants, you can look up your remaining balance through their website or by calling their customer service line.

The fastest method is to visit the Bloomin' Brands gift card balance checker at bloominbrands.com/giftcards. You will need your card number and, usually, the PIN or security code on the back of the card. The site will display your current balance immediately.

If you prefer to speak with someone, call 1-800-99-OUTBACK (1-800-998-6822) during business hours. A representative can confirm your balance over the phone and answer questions about card terms or restrictions.

Key Takeaways

  • You can check your Bloomin' Brands gift card balance online at bloominbrands.com/giftcards or by calling 1-800-998-6822.
  • You will need your full card number and the PIN or security code printed on the back of the card to look up your balance.
  • Gift card balances do not expire, but some cards may have restrictions on where they can be used depending on which restaurant issued them.
  • If your card was damaged or lost, contact Bloomin' Brands customer service with your card number and proof of purchase to request a replacement.

What information you need to check your balance

Before you go to the website or call, gather your gift card and have it in front of you. You will need the 16-digit card number printed on the front of the card and the PIN or security code on the back.

Some older Bloomin' Brands cards may only require the card number. If you are having trouble, the customer service line can walk you through the process or look up your balance using just the card number if you provide additional information to verify ownership.

Balances that do not expire

Bloomin' Brands gift cards do not have an expiration date. You can use your card at any time, and the balance will remain on the card until you spend it. This applies to cards from all four restaurant brands under the Bloomin' Brands umbrella.

However, some gift cards may be restricted to a single restaurant location or brand. Check the terms printed on your card or ask at the restaurant where you plan to use it if you are unsure whether your card works there.

Using your balance at the restaurant

When you are ready to spend your balance, bring your physical gift card to any participating Bloomin' Brands restaurant. Present it to your server or at the register when you pay. The card works like a credit card and will deduct the amount of your purchase from your balance.

If your purchase is less than your remaining balance, the leftover amount stays on the card. If your purchase is more than your balance, you will need to pay the difference with another payment method. You can use your gift card for food, beverages, and tax, though some restaurants may have restrictions on using gift cards for alcohol or special events.

What to do if your card is lost or damaged

If your gift card is lost, stolen, or damaged, contact Bloomin' Brands customer service at 1-800-998-6822. Have your card number ready if possible. The company can freeze the card to prevent unauthorized use and may issue a replacement card if you can provide proof of purchase, such as a receipt or email confirmation.

Replacement cards typically take one to two weeks to arrive by mail. In some cases, customer service may be able to transfer your balance to a new card more quickly if you purchased the card directly from the restaurant.

Checking balance at the restaurant

You do not have to check your balance online or by phone. When you visit any Bloomin' Brands restaurant, ask your server or the cashier to check your balance for you. They can swipe or scan your card and tell you how much money is left on it.

This is a quick option if you are already at the restaurant and want to know your balance before ordering.

Frequently Asked Questions

Do Bloomin' Brands gift cards expire?

No. Bloomin' Brands gift cards do not have an expiration date. You can use your card whenever you want, and the balance will not disappear after a certain amount of time.

Can I use my Outback Steakhouse gift card at Bonefish Grill?

It depends on the card. Some Bloomin' Brands gift cards work at all four restaurant brands, but others are restricted to a single restaurant. Check the terms on your card or call 1-800-998-6822 to confirm where your card can be used.

What if I forgot my PIN?

Call 1-800-998-6822 and provide your card number. Customer service can look up your balance without the PIN if you can verify your identity or provide proof of purchase. You can also ask a restaurant cashier to check your balance for you.

Can I transfer my balance to someone else?

Bloomin' Brands does not transfer balances between cards or accounts. However, you can give your physical gift card to another person, and they can use it at any participating restaurant. The balance belongs to whoever holds the card.

How long does it take to get a replacement card?

Replacement cards usually arrive within one to two weeks by mail. Contact customer service at 1-800-998-6822 with your original card number and proof of purchase to request a replacement.