Check your balance online or by phone

Bed Bath & Beyond closed all its stores in 2023, which means you cannot check your gift card balance in person. You have two options: visit the company's website or call their customer service line.

On the Bed Bath & Beyond website, look for a "Gift Card Balance" or "Check Balance" link, usually found in the footer or under an account section. You will need to enter your gift card number and, in most cases, the PIN or security code printed on the back of the card. The system will display your remaining balance immediately.

If you prefer to call, Bed Bath & Beyond's customer service team can look up your balance over the phone. Have your gift card number ready when you call. Wait times vary depending on call volume.

Key Takeaways

  • Bed Bath & Beyond's physical stores closed in 2023, so you must check your balance online or by phone rather than in-store.
  • The website balance checker requires your gift card number and the PIN printed on the back of your card.
  • Customer service can look up your balance by phone if you have your card number available.
  • Gift card balances do not expire, but the company's closure means you cannot spend the balance at a physical location.

What happened to your gift card after the store closure

When Bed Bath & Beyond ceased operations, the company did not automatically cancel gift cards or forfeit remaining balances. Your card retains its value, and the balance does not expire. However, you cannot use the card to make purchases at a store because no stores exist.

Some gift card holders were able to use remaining balances during a brief online-only period before the company's website shut down. If you did not spend your balance during that window, your options are now limited. Check the current status of the Bed Bath & Beyond website to see whether any redemption options remain available.

Selling or transferring your gift card

If you cannot use your Bed Bath & Beyond gift card, you can sell it or transfer it to someone else through a gift card resale marketplace. Websites like Raise, CardCash, and Decluttr buy unused gift cards at a percentage of their face value. The exact percentage depends on demand for Bed Bath & Beyond cards at the time you list them.

The process is straightforward: you provide your card number and PIN, the marketplace verifies the balance, and they pay you via check, PayPal, or direct deposit. Payment typically arrives within one to two weeks. Keep in mind that you will receive less than the full balance — resale sites take a cut, and Bed Bath & Beyond cards have limited resale value because the company is no longer operating.

Alternatively, you can give the card to a friend or family member. There is no restriction on transferring a gift card to another person, though the recipient will need the card number and PIN to check the balance or attempt to use it.

Whether your card has any remaining redemption value

The answer depends on when Bed Bath & Beyond's operations ended and whether the company maintained any redemption mechanism afterward. As of the company's closure, no clear path existed for customers to redeem remaining balances for cash or merchandise. The company did not announce a formal gift card redemption program for customers holding cards after the store closures.

Contact Bed Bath & Beyond's customer service directly to ask whether any redemption options are still available. Be prepared for the possibility that the company may not offer one. If no redemption path exists, selling your card through a resale marketplace is your most practical option for recovering some of its value.

Protecting your gift card information

When you check your balance or attempt to use your card, never share your full card number or PIN with anyone except Bed Bath & Beyond's official website or verified customer service line. Scammers sometimes pose as customer service representatives and ask for this information.

If you received a gift card from someone else and it has never been used, keep the card in a safe place. Do not photograph the card number or PIN and send it to others, even if they claim to be helping you check the balance. If you decide to sell your card through a resale marketplace, use only established, well-reviewed platforms.

What to do if your card number is not working

If you enter your card number on the Bed Bath & Beyond website and the system does not recognize it, the card may be damaged, the number may be entered incorrectly, or the website may no longer be processing balance checks. Double-check that you have typed the number correctly, including any spaces or dashes as they appear on the card.

If the number is correct and the website still does not recognize it, call customer service. A representative can manually look up your card and confirm whether it is valid. If the card is damaged and the number is illegible, customer service may be able to help you recover the balance if you can provide proof of purchase or other identifying information.

Frequently Asked Questions

Do Bed Bath & Beyond gift cards expire?

No, gift card balances do not expire. However, because Bed Bath & Beyond no longer operates stores or an active online shopping platform, you cannot spend the balance at the company. The balance remains on your card indefinitely, but redemption options are limited or unavailable.

Can I use my Bed Bath & Beyond gift card at another store?

No, Bed Bath & Beyond gift cards are only valid at Bed Bath & Beyond. They cannot be used at other retailers. If you want to convert your card to cash or another form of payment, a gift card resale marketplace is your option.

What if I lost my gift card?

Contact Bed Bath & Beyond customer service with your card number if you have it written down elsewhere. If you have no record of the number, the company may be unable to help you recover the balance. Keep your gift card in a safe place and consider writing down the number separately in case the card is lost or damaged.

How much will I get if I sell my card to a resale marketplace?

Resale value varies by marketplace and current demand. Most sites pay between 50 to 80 percent of the card's face value, though Bed Bath & Beyond cards may be on the lower end because the company is no longer operating. Check multiple marketplaces to compare their offers before you sell.