Check your balance online or by phone

Bed Bath & Beyond closed all its stores in 2023, so you cannot check your gift card balance in person. You have two options: use the company's website or call their customer service line.

To check online, go to bedbathandbeyond.com and look for the gift card balance checker, usually found in the footer or under a "Gift Cards" section. You will need your card number and, typically, the PIN on the back of the card. Enter both and the site will display your remaining balance immediately.

If you prefer to call, Bed Bath & Beyond's customer service team can look up your balance over the phone. Have your gift card number ready when you call. Wait times vary, but this method works if you do not have internet access or prefer speaking to someone directly.

Key Takeaways

  • Bed Bath & Beyond's website gift card checker is the fastest way to see your balance without waiting on hold.
  • You will need your full card number and the four-digit PIN printed on the back of your physical card.
  • If the website tool is unavailable, calling customer service is your backup option, though it may involve a wait.
  • Bed Bath & Beyond gift cards do not expire, so you can use your balance whenever you are ready.

What you need to check your balance

Before you attempt to check your balance, gather your gift card and locate two pieces of information: the card number and the PIN. The card number is the long string of digits on the front of the card, usually 16 digits. The PIN is a four-digit code printed on the back, often near the signature strip or in a corner.

If your card is damaged and you cannot read these numbers clearly, take a photo or hold it up to good light. If the numbers are still illegible, you will need to call customer service and provide other identifying information, such as the purchase date or the store where you bought the card.

Using the Bed Bath & Beyond website balance checker

Go to bedbathandbeyond.com and navigate to the gift card section. Look for a link or button labeled "Check Gift Card Balance," "Balance Inquiry," or similar wording. Click it to open the balance checker tool.

Enter your card number in the first field and your PIN in the second. Double-check both entries for accuracy — a single wrong digit will cause the lookup to fail. Click the button to check balance, and the site will display your current balance in dollars and cents.

If the tool returns an error, verify that you entered the numbers correctly. If you are still having trouble, try again in a few minutes — the website may be temporarily unavailable. If the problem persists, move to the phone option.

Calling customer service for balance information

Bed Bath & Beyond's customer service team can look up your balance by phone. Have your gift card number ready before you call. When you reach a representative, provide your card number and ask them to check your balance.

The representative may ask for additional information to verify the card is yours, such as the last four digits of the card, the purchase date, or the amount it was purchased for. This is normal security practice. Once verified, they will tell you your current balance.

Call times vary depending on the day and time you call. Calling early in the morning or on weekdays may result in shorter wait times than calling in the evening or on weekends.

What to do if you cannot find your card number or PIN

If you have lost your physical card but remember purchasing it, you may still be able to check the balance. Contact Bed Bath & Beyond customer service and explain that you no longer have the card. Provide as much information as you can: the approximate purchase date, the amount the card was purchased for, the store location where you bought it, or the name of the person who gave it to you.

The customer service team will attempt to locate the card in their system using this information. If they find it, they can tell you the balance and may be able to issue a replacement card or transfer the balance to a new card, though policies on this vary.

Understanding your balance and using it

Your gift card balance is the dollar amount remaining on the card after any purchases you have made. Bed Bath & Beyond gift cards do not expire, so you can use your balance at any time. You can spend the full balance in one purchase or use it across multiple transactions.

When you make a purchase online or in a store (before closure), you simply provide your card number at checkout. The purchase amount is deducted from your balance. If your purchase is less than your balance, the remaining amount stays on the card for future use. If your purchase exceeds your balance, you will need to pay the difference with another payment method.

Since Bed Bath & Beyond stores are no longer operating, you can only use your gift card balance on their website. Check the website regularly for current policies on how gift card balances can be used, as these may change.

Frequently Asked Questions

Do Bed Bath & Beyond gift cards expire?

No, Bed Bath & Beyond gift cards do not have an expiration date. You can use your balance whenever you are ready, even if you have not used the card in several years.

Can I use my gift card balance to buy anything on the website?

Your gift card can be used for most items sold on bedbathandbeyond.com. Some restrictions may apply to certain categories or sale items, so check the website's gift card terms for details on any exclusions.

What if the website balance checker says my card is invalid?

This usually means you entered the card number or PIN incorrectly. Try again, checking each digit carefully. If you still get an error, call customer service — they can verify the card in their system and help troubleshoot the problem.

Can I transfer my gift card balance to someone else?

Bed Bath & Beyond's policies on balance transfers vary. Contact customer service to ask whether they can transfer your balance to another card or account. Some companies allow this, while others do not.

What happens to my gift card balance if Bed Bath & Beyond closes completely?

Bed Bath & Beyond has already closed its physical stores. If the company ceases online operations, you should contact customer service immediately to understand your options for using or recovering your balance. Keep documentation of your card and balance for your records.