Check your balance online, by phone, or in store

Bed Bath & Beyond closed all its stores in 2023, so you cannot check your balance in person anymore. You have two working options: the company's website or a customer service phone line. Both will tell you how much money remains on your card in a few minutes.

The website method is faster if you have your card number handy. The phone method works if you prefer speaking to someone or if you do not have internet access. Either way, you will need the 16-digit card number printed on the front of your gift card.

Key Takeaways

  • Bed Bath & Beyond's physical stores closed in 2023, so you must check your balance online or by phone.
  • The website balance checker at bedbathandbeyond.com requires your 16-digit card number and the card's PIN or security code.
  • You can also call Bed Bath & Beyond's customer service line to have a representative look up your balance over the phone.
  • If your card balance is still available, you can spend it on the company's website or through third-party retailers that accept Bed Bath & Beyond gift cards.

Checking your balance on the Bed Bath & Beyond website

Go to bedbathandbeyond.com and look for a "Gift Card Balance" link, usually found in the footer or under a customer service menu. Click it and enter your 16-digit card number in the field provided. You will also need to enter the three- or four-digit security code on the back of your card.

After you submit this information, the website will display your remaining balance immediately. Write down the amount or take a screenshot so you have a record. If the card shows a zero balance, it may have expired or been fully spent.

Checking your balance by phone

Call Bed Bath & Beyond's customer service line at 1-800-462-3966. Have your gift card and its security code ready before you call. A representative will ask for your card number and can look up your balance while you wait.

This method is useful if you are having trouble with the website or if you want to ask questions about where you can use your card. The phone line is typically available during standard business hours, though wait times vary.

What to do if your balance is still available

If your card still has money on it, you can spend it on bedbathandbeyond.com. The website continues to operate and accepts gift cards for online purchases. You can also check whether third-party retailers like Bed Bath & Beyond's former partners accept the cards — some do, though this varies by retailer and changes over time.

When you shop online, enter your gift card number at checkout just as you would a credit card. The balance will be applied to your order. If your purchase is more than your card balance, you will need to pay the difference with another payment method.

If your card balance shows zero

A zero balance usually means the card was fully spent or has expired. Bed Bath & Beyond gift cards typically do not have an expiration date printed on them, but the company may have deactivated older cards as part of its store closure process.

If you believe your card should have a balance, contact customer service at 1-800-462-3966 with your card number and any purchase receipts you have. They can investigate whether the balance was spent or if there was an error. Keep in mind that refunds or balance disputes may take several weeks to resolve.

Using your card if you have a small balance

If your balance is small — under $5 or $10 — you may find it difficult to use online because many retailers set minimum purchase amounts or charge shipping fees that exceed your card value. In this case, you could combine your gift card with another payment method at checkout, or wait until you have other items to purchase so the total order justifies the transaction.

Some people choose to let small balances sit rather than spend time trying to use them. That is a personal choice, but remember that the card will not earn interest and the balance could be lost if the company deactivates it in the future.

Frequently Asked Questions

Do Bed Bath & Beyond gift cards expire?

Bed Bath & Beyond gift cards do not have a printed expiration date, but the company may deactivate cards as part of its ongoing closure. If your card shows a zero balance and you believe it should have money on it, contact customer service with your card number and any receipts.

Can I use my Bed Bath & Beyond gift card at other stores?

Bed Bath & Beyond gift cards are designed for use at Bed Bath & Beyond only. Some third-party retailers may have accepted them in the past, but this is not may provide and varies by location and retailer. Your best option is to use the card on bedbathandbeyond.com.

What if I lost my gift card number?

If you have the physical card, the 16-digit number is printed on the front. If you lost the card entirely, contact customer service at 1-800-462-3966 with any information you have — such as when you received it or who gave it to you. They may be able to help, though recovery is not may provide.

Can I transfer my Bed Bath & Beyond gift card balance to someone else?

Bed Bath & Beyond does not offer a direct transfer service. However, if you give someone else your card number and security code, they can use it to make purchases. This is not officially recommended, so do so only with people you trust.