Check your Bass Pro Shops gift card balance online or in store

Bass Pro Shops lets you look up your gift card balance through their website, by phone, or by visiting a store in person. The online method is fastest — you enter your card number and PIN on their gift card page, and the balance appears immediately. If you don't have internet access or prefer to speak with someone, you can call Bass Pro Shops customer service or walk into any Bass Pro Shops or Cabela's location and ask an employee to scan your card.

You'll need the physical gift card itself to check the balance, since the system requires either the card number printed on the front or the PIN on the back. If your card is damaged and you can't read the numbers, a store employee can help you retrieve the balance using other information, though this may take longer.

Key Takeaways

  • The fastest way to check your balance is on the Bass Pro Shops website using your card number and PIN.
  • You can also call Bass Pro Shops customer service or visit any Bass Pro Shops or Cabela's store to have an employee check it for you.
  • Bass Pro Shops and Cabela's use the same gift card system, so your card works at either retailer.
  • If your card is lost or stolen, contact Bass Pro Shops immediately — they may be able to freeze the balance or issue a replacement.

Checking your balance on the Bass Pro Shops website

Go to the Bass Pro Shops gift card balance page and enter your card number (the 16 digits on the front of the card) and your PIN (usually a 4-digit number on the back). Click the button to look up your balance, and the amount will display on the same page. This method works 24 hours a day and takes less than a minute.

If you can't find your PIN, look on the back of the card near the signature strip — it's often printed in small text. If the card is too worn to read, you'll need to call customer service or visit a store instead.

Calling Bass Pro Shops customer service

Bass Pro Shops customer service can look up your balance over the phone. Have your gift card number and PIN ready when you call. The phone number is listed on the back of your card or on the Bass Pro Shops website. Wait times vary depending on how busy they are, but this method works if you don't have internet access or prefer speaking with a person.

Customer service hours are typically during regular business hours, though the exact times may vary by season. If you call outside business hours, you may reach an automated system or be asked to call back later.

Checking your balance in a Bass Pro Shops or Cabela's store

Any Bass Pro Shops or Cabela's location can scan your gift card and tell you the balance. Walk up to a register or customer service desk and ask an employee to check it. This is useful if you're already shopping or if you want to use your balance right away. The employee will scan the card and the balance will appear on their register screen.

Cabela's and Bass Pro Shops merged their gift card systems, so a card issued by either retailer works at both. You can check your balance at whichever location is closer to you.

What to do if your card is lost or stolen

If your Bass Pro Shops gift card is lost or stolen, contact customer service as soon as you realize it's gone. Have your card number ready if you can find it (check your receipt or email confirmation from when you received the card). Bass Pro Shops may be able to freeze the balance to prevent someone else from using it, though this depends on whether the card has already been used.

If the card has not been used, customer service may issue a replacement card with the same balance transferred to it. If the card has already been spent, Bass Pro Shops typically cannot recover the funds, so reporting it quickly is important. Keep your receipt or confirmation email in a safe place so you have proof of the card's value if you need to report it.

Understanding gift card expiration and terms

Bass Pro Shops gift cards do not expire, and there are no monthly fees that reduce the balance over time. Once you know your balance, you can use it whenever you're ready. The balance stays the same until you make a purchase.

If you received the card as a gift and don't have a receipt, you can still use it — just bring the physical card to a store or use it online. Bass Pro Shops does not require proof of purchase to redeem a gift card.

Frequently Asked Questions

Can I check my balance without the PIN?

The online balance checker requires both your card number and PIN. If you don't have the PIN, call customer service or visit a store — an employee can look up your balance using just the card number by scanning it.

Do Bass Pro Shops and Cabela's gift cards work the same way?

Yes. Bass Pro Shops and Cabela's merged their gift card systems, so a card from either retailer can be used and checked at both locations. The balance lookup process is identical.

What if the website says my card number is invalid?

Make sure you're entering all 16 digits from the front of the card and that you haven't missed any numbers. If the card is damaged or the numbers are faded, visit a store or call customer service instead — they can verify the card another way.

Can I transfer my balance to another card?

Bass Pro Shops does not transfer balances between cards. Your balance is tied to the physical card you have. If your card is damaged, contact customer service about getting a replacement card with the balance moved to it.

Is there a fee to check my balance?

No. Checking your balance online, by phone, or in store is free. Bass Pro Shops does not charge for balance inquiries or customer service calls.