Check your balance online through Your Account
The fastest way to see how much money is on your Amazon gift card is to log into your Amazon account and look at your gift card balance in the settings. Go to amazon.com, sign in with your email and password, then click on Account & Lists in the top right corner. From the dropdown menu, select Your Account.
Once you're in Your Account, look for the section labeled Gift Cards or Gift Card Balance — the exact name varies slightly depending on whether you're on desktop or mobile. Click on it, and you'll see the total amount available to spend. If you've added multiple gift cards to your account, each one will show separately with its own balance.
This method works whether you redeemed the gift card code already or you still have the physical card with an unredeemed code. If you haven't redeemed it yet, you can do that from this same page by entering the code on the back of the card.
Redeem and check balance at the same time
If you have a physical Amazon gift card or a code and haven't redeemed it yet, you can enter the code and see the balance in one step. On the gift card balance page described above, there's a field that says Redeem a Gift Card. Scratch off the back of your physical card or copy the code from your email, then paste or type it into that field and click Apply to Your Balance.
Amazon will immediately add the amount to your account and show you the new total. The code works only once — after you redeem it, that code is locked to your account and can't be used anywhere else.
Check balance on the Amazon mobile app
If you use the Amazon app on your phone, the process is nearly identical. Open the app, tap the menu icon (three horizontal lines) in the bottom right, then tap Your Account. Scroll down until you see Gift Cards and tap it. Your current balance appears at the top of the screen.
You can also redeem a new code from this same location by tapping Redeem a Gift Card Code and entering the code. The app works the same way as the website — the balance updates instantly once the code is applied.
What to do if you can't find your balance
If you log in and don't see a gift card balance section, it usually means you haven't redeemed any codes yet. Check your email for a message from Amazon or the sender that contains your gift card code, then follow the redemption steps above.
If you've already redeemed a code but still don't see it, try logging out completely and logging back in. Sometimes the page needs to refresh to show the updated balance. If you're still not seeing anything after that, contact Amazon Customer Service through the Contact Us link at the bottom of any Amazon page. Have your gift card code ready if you still have it.
Gift card balance never expires
Once you redeem an Amazon gift card code, the money stays in your account with no expiration date. You can use it whenever you want to buy anything Amazon sells — physical items, digital content, or services like Prime membership. The balance just sits there until you spend it.
This is different from some other retailers. Amazon doesn't charge fees or let balances disappear over time. If you have $50 on your account and don't spend it for five years, it's still there and worth the full $50.
Using your balance to make a purchase
When you're ready to buy something, add items to your cart as usual. At checkout, Amazon automatically applies your gift card balance to the order before asking for any other payment method. If your purchase costs less than your balance, the remainder stays in your account. If it costs more, you'll be asked to add a credit card or another payment method for the difference.
You can see your remaining balance after every purchase by going back to Your Account and checking the gift card section again. The balance updates instantly.
Key Takeaways
- Log into your Amazon account, go to Account & Lists, select Your Account, then click Gift Cards to see your current balance.
- If you have an unredeemed code, you can enter it on the same page and the balance will be added to your account immediately.
- The Amazon mobile app shows your gift card balance in the same location — tap the menu, Your Account, then Gift Cards.
- Amazon gift card balances never expire once redeemed, and you can use them for any purchase on the site.
- If you can't find your balance, check your email for the gift card code and redeem it, or contact Amazon Customer Service.
Frequently Asked Questions
Can I check my Amazon gift card balance without logging in?
No. Amazon requires you to be signed into an account to see your balance. This protects your account and ensures only you can see how much money you have. If you don't have an Amazon account yet, you'll need to create one first with an email address and password.
What if I have the physical card but lost the code?
Contact Amazon Customer Service and explain that you have a physical gift card but can't read the code. Have the card in front of you — they may be able to help you retrieve the code or resolve the issue. If the card was damaged or the code is completely worn off, Amazon may be able to look up the card by other details.
Does my gift card balance show up immediately after I redeem a code?
Yes. Once you enter a valid code and click Apply to Your Balance, the money is added to your account right away. You can use it to make a purchase immediately after redeeming it.
Can I transfer my Amazon gift card balance to someone else?
No. Once a code is redeemed to your account, the balance is locked to that account and cannot be transferred, refunded, or moved to another person's account. The only way to give someone else the money is to use your balance to buy them a new Amazon gift card.
What happens if I use my gift card balance and then return an item?
The refund goes back to your gift card balance, not to your original payment method. If you used $30 of your gift card balance to buy something and then returned it, that $30 is added back to your gift card balance and you can spend it again.