Check your Aldi gift card balance online or in store
You can look up your Aldi gift card balance through the Aldi website, by phone, or by asking a cashier in person. Aldi does not charge a fee to check your balance, and you do not need to make a purchase to find out how much money is on the card. The fastest method depends on whether you have your card number handy and whether you prefer talking to someone or checking yourself.
Your gift card works at any Aldi store in the United States. If you received a physical card, the 16-digit number on the front is what you need to look up your balance. If you received a digital gift card by email, that message will contain the card number and a link to check the balance directly.
Key Takeaways
- Visit www.aldi.com/giftcards and enter your 16-digit card number to see your balance instantly online.
- Call Aldi's gift card customer service line at 1-844-ALDI-123 (1-844-253-4123) to check your balance by phone without visiting a store.
- Ask any Aldi cashier to scan your card or manually enter the number to display your balance at checkout.
- Digital gift cards sent by email include a balance-check link in the message itself, so you can check immediately after receiving it.
- Your balance does not expire as long as there is money remaining on the card, but some states have laws about dormant gift cards.
Check balance on the Aldi website
Go to www.aldi.com/giftcards and look for the "Check Balance" option. Enter your 16-digit gift card number in the field provided. The website will display your current balance immediately. You do not need to create an account or log in to use this tool.
This method works for both physical cards and digital cards. If you have the email with your digital gift card, you can copy the card number from that message and paste it into the website balance checker. The website is available 24 hours a day, so you can check anytime it is convenient for you.
Call Aldi's gift card phone line
Aldi's gift card customer service number is 1-844-ALDI-123, which translates to 1-844-253-4123. A representative will ask for your 16-digit card number and will tell you your balance over the phone. This line is staffed during Aldi's regular business hours, which vary by location but typically run from early morning through evening.
Calling is useful if you prefer speaking to a person or if you have questions about how to use your card. Representatives can also help if your card is not working properly or if you believe there has been an error with your balance.
Ask a cashier to check your balance in store
Bring your physical gift card to any Aldi checkout lane and ask the cashier to check your balance. They can scan the card or manually enter the 16-digit number into the register, and the balance will display on the screen. This takes less than a minute and requires no purchase.
This option is convenient if you are already at Aldi or if you want to check your balance right before you shop. Some customers prefer this method because they can see the balance confirmed on the register screen in front of them.
What happens if your card stops working
If your gift card is declined at checkout even though you know there is a balance remaining, the card may be damaged or the magnetic strip may not be reading properly. Ask the cashier to try scanning it again or to manually enter the number. If the card still does not work, contact Aldi customer service at 1-844-253-4123 with your card number and the amount you believe should be on it.
Aldi can issue a replacement card if yours is lost, stolen, or damaged. You will need to provide the original card number and proof of purchase if you have it. Replacement cards typically take several business days to arrive by mail.
Gift card expiration and state laws
Aldi gift cards do not expire as long as there is money on them. However, some states have laws that require companies to turn over unused gift card balances to the state after a certain period of inactivity. This period varies by state and can range from three to five years. If your card has not been used during that time, you may need to contact Aldi to reclaim your balance.
Check your state's gift card laws if you have not used your card in several years. You can search online for "[your state] gift card expiration laws" to find the specific rules that apply to you. Aldi will honor your balance if you can provide the card number, even if the card itself is old.
Using your balance at checkout
When you are ready to spend your gift card balance, hand the card to the cashier before or during checkout. Tell them you want to pay with the gift card. The cashier will scan it or enter the number, and the balance will be deducted from your purchase. If your purchase is less than your balance, the remaining amount stays on the card for your next visit.
If your purchase is more than your balance, you will need to pay the difference with another payment method. Aldi accepts cash, debit cards, credit cards, and digital payment methods like Apple Pay and Google Pay. You cannot split a payment between a gift card and another method at most Aldi locations, so plan accordingly.
Frequently Asked Questions
Can I check my balance without the physical card?
Yes. If you have the 16-digit card number, you can check your balance on the Aldi website or by calling 1-844-253-4123. You do not need the physical card in your possession. Digital gift cards sent by email include the card number in the message.
What if I lost my gift card?
Contact Aldi customer service at 1-844-253-4123 with your card number if you have it written down somewhere. Aldi can issue a replacement card if you can provide the original card number and proof of purchase. If you do not have the card number, you may not be able to recover the balance.
Do Aldi gift cards work at other stores?
No. Aldi gift cards can only be used at Aldi stores in the United States. They cannot be used at other grocery stores or retailers. Some Aldi locations are franchised, but all accept Aldi gift cards.
Can I transfer my balance to someone else?
You can give your physical gift card to someone else, and they can use it like any other gift card. However, you cannot transfer the balance to a different card number. If you want to give someone a gift card, you must give them the physical card or forward them the digital gift card email.
How long does it take to receive a digital gift card by email?
Digital gift cards are typically delivered within a few minutes of purchase. Check your spam or promotions folder if you do not see it in your inbox right away. The email will contain the card number and a direct link to check your balance.