How to sign in to Uber on your phone or computer
To sign in to Uber, open the app or go to uber.com, tap or click "Sign In," and enter the phone number or email address connected to your account. Uber will send you a code by text or email — enter that code to complete sign-in. You do not need to remember a password; Uber uses this code-based method instead.
On a phone, the process takes about 30 seconds. On a computer, the steps are identical. If you have not created an account yet, you can sign up during this same flow by tapping "Create Account" instead of "Sign In."
Keep your phone or email inbox open while signing in, because you need to retrieve the code within a few minutes. If the code expires, you can request a new one.
Key Takeaways
- Uber uses a code sent by text or email instead of a password, so you do not need to remember login credentials.
- You can sign in on the Uber app or at uber.com using the same phone number or email address.
- If you forget which phone number or email is on your account, you can try both — Uber will tell you if neither one exists.
- Two-factor authentication is optional but adds a security layer by requiring a second code after the first one.
- If you cannot receive codes by text, you can switch to email delivery in your account settings.
What to do if you do not receive the sign-in code
Check your spam or junk folder first — the code email sometimes lands there instead of your inbox. Wait at least 30 seconds before requesting a new code, because the first one may still be on its way.
If you are signing in by text and have not received a code after two minutes, try switching to email instead. Tap "Send code via email" on the sign-in screen. If email does not work either, your phone number or email may not be registered to an account, or there may be a temporary issue with Uber's system.
You can also check whether you have an account by visiting uber.com/help and searching "account recovery." Uber's help page can walk you through finding your account if you are unsure which contact information is registered.
Signing in on a shared or public device
If you are signing in on someone else's phone or a public computer, do not save your password or let the device remember your account. After you finish, sign out completely by going to your account settings and tapping "Sign Out" or "Log Out."
On a shared device, Uber will ask you to confirm your sign-in with a code every time, which is the safer option. Do not tap "Remember this device" or similar prompts, because that lets anyone pick up the device and access your account, payment methods, and ride history.
Resetting your account if you cannot sign in
If you have forgotten which email or phone number is on your account, or if you no longer have access to that contact information, you will need to recover your account. Go to uber.com, tap "Sign In," and then look for a link that says "Can't sign in?" or "Trouble signing in?" — the exact wording varies by region.
Tap that link and follow the prompts to verify your identity. Uber may ask for your name, the email or phone number you think is on file, or details about recent rides. Once you verify who you are, Uber can help you regain access or update your contact information.
This process usually takes a few minutes, but if Uber cannot verify your identity automatically, you may need to contact Uber support through the app or website for manual review.
Adding two-factor authentication to your account
Two-factor authentication (sometimes called 2FA) adds an extra security step: after you enter your code, Uber asks for a second code from an authenticator app on your phone. This means someone would need both your phone number or email and your phone itself to sign in.
To turn on two-factor authentication, open the Uber app, go to your account settings, and look for "Security" or "Login & Security." Tap "Two-Factor Authentication" and follow the prompts to link an authenticator app like Google Authenticator or Microsoft Authenticator. You will need to scan a QR code with your phone camera.
Once 2FA is on, every sign-in requires both the code from email or text and the code from your authenticator app. This is optional, but it is worth turning on if you use Uber for work or if you have payment methods saved to your account.
Signing out of your Uber account
To sign out, open the Uber app and tap the account icon (usually at the bottom right or top left, depending on your phone). Scroll down and tap "Sign Out" or "Log Out." On a computer, go to uber.com, click your account icon, and select "Sign Out."
Signing out removes your account from that device. The next time you want to use Uber on that phone or computer, you will need to sign in again with your code. If you are selling or giving away a device, always sign out before handing it over.
Frequently Asked Questions
Can I sign in to Uber on multiple devices at the same time?
Yes. You can be signed in on your phone, tablet, and computer all at once. Uber does not limit the number of devices. However, only one device can have an active ride at a time — you cannot request two rides simultaneously from different devices.
What if I changed my phone number or email address?
Go to your account settings in the Uber app and tap "Account" or "Profile." You can update your phone number or email address there. Uber will send a code to your new contact information to verify the change. After that, you can sign in using the new phone number or email.
Is my password stored somewhere if I forget it?
Uber does not use passwords for sign-in — it uses codes instead. You do not have a password to forget. If you want to change your email or phone number, you can do that in account settings, but there is no password field to update.
Can I sign in with a social media account like Facebook or Google?
Uber does not offer sign-in through Facebook or Google. You must sign in with the phone number or email address registered to your Uber account. If you want to change which email is on file, you can update it in your account settings.
What should I do if someone else is signing in to my account?
Change your phone number or email address immediately through your account settings. If you cannot access your account, go to uber.com/help and search "account recovery" to regain control. You can also contact Uber support through the app to report unauthorized access and ask them to secure your account.