Uber's Headquarters Address

Uber's global headquarters is located at 1515 3rd Street, San Francisco, California 94158. This is the primary office where Uber's executive leadership, product teams, and corporate functions operate. The building sits in San Francisco's Mission Bay neighborhood, near the waterfront and close to other major technology company offices.

If you are sending mail or a package to Uber's corporate office, use this address exactly as written. The mailroom at this location processes incoming correspondence and routes it to the appropriate department. For general inquiries, you can also reach Uber through their website contact form or through the support tools in the Uber app, though responses to general questions may take time depending on the nature of your request.

Key Takeaways

  • Uber's main headquarters is at 1515 3rd Street in San Francisco, California 94158, in the Mission Bay neighborhood.
  • The office is not open to the public for walk-in visits and requires an appointment or invitation to enter.
  • Uber maintains regional offices in cities worldwide, including New York, London, São Paulo, Singapore, and Toronto, though San Francisco is the global headquarters.
  • For driver or rider support, using the in-app support feature or website contact form is faster than mailing to the headquarters address.
  • Mail sent to the headquarters address typically takes two to four weeks to receive a response, depending on the type of request.

What You'll Find at the San Francisco Office

The San Francisco headquarters houses Uber's corporate teams, including engineering, product development, finance, legal, human resources, and executive leadership. This is where major company decisions are made and where most of Uber's C-suite officers and board members work. The building also contains meeting spaces, cafeterias, and collaboration areas for the thousands of employees who work there.

The building is not open to the public for walk-in visits or tours. If you have business with Uber, you will need to contact the company through official channels — either through the Uber app if you are a driver or rider, or through their corporate website if you represent a business, media organization, or government agency. Visitors must have a scheduled appointment and pass through security screening before entering.

Regional Offices and Other Locations

Beyond San Francisco, Uber operates offices in cities around the world. Major regional hubs include locations in New York, London, São Paulo, Singapore, Toronto, Berlin, and Amsterdam. These offices handle regional operations, customer support, local business development, and regulatory compliance for their respective markets.

If you need to reach Uber about a specific issue — such as a ride dispute, driver account problem, lost item, or payment concern — you should use the support tools within the Uber app or website rather than trying to contact the headquarters directly. Regional support teams are equipped to handle these requests more quickly than the main office mailroom. The in-app support feature routes your issue to the team best positioned to resolve it, often within hours or a single business day.

How to Contact Uber for Different Reasons

The method you use to contact Uber depends on why you are reaching out. Riders and drivers should use the in-app support feature, which connects you to the appropriate support team for your issue. Open the Uber app, tap your profile icon, select Help, and then choose your issue category. This is the fastest way to resolve account problems, payment disputes, or safety concerns.

If you represent a business, media organization, or government agency, Uber's corporate website has a dedicated contact form for business inquiries and press requests. These inquiries are routed to the appropriate department — such as public relations, business development, or government relations — rather than going to the general headquarters mailroom. Response times for business inquiries typically range from one to two weeks.

For legal matters or formal complaints, Uber's website lists specific departments and procedures. You can send a letter to the headquarters address, but it may take several weeks depending on the nature of your inquiry and current mail volume. For time-sensitive legal matters, consult an attorney who can advise you on the best way to serve Uber with formal notice.

Mailing to Uber's Headquarters

If you need to send physical mail or documents to Uber, use this address:

Uber Technologies, Inc. 1515 3rd Street San Francisco, CA 94158 USA

Mail sent to this address is processed by Uber's mailroom and routed to the appropriate department based on the content and recipient information. Response times vary depending on the complexity of your request, the department involved, and current mail volume. For time-sensitive matters, using the in-app support or website contact form is more reliable than mailing physical documents.

When mailing to Uber, include a clear subject line or cover letter explaining the purpose of your correspondence. This helps the mailroom route your letter to the correct department more quickly. If you are sending sensitive documents, consider using a tracked mailing service so you have proof of delivery.

Frequently Asked Questions

Can I visit Uber's headquarters in person?

The headquarters building is not open to the public for walk-in visits or tours. If you have a scheduled appointment with someone at Uber or are attending a company event, you would need an invitation and must pass through security screening to enter the building.

How long does it take to get a response if I mail something to the headquarters?

Response times for mailed inquiries typically range from two to four weeks, depending on the type of request and current mail volume. For urgent matters, use the in-app support feature or the website contact form, which usually receive faster responses — often within one to two business days.

What if I have a problem with my Uber ride or driver account?

Use the support feature inside the Uber app — tap your profile, then Help, then select your issue category. This connects you to a support agent who can resolve account problems, payment disputes, or safety concerns much faster than mailing to the headquarters. Most issues are addressed within hours.

Does Uber have offices outside of San Francisco?

Yes, Uber operates regional offices in major cities worldwide, including New York, London, São Paulo, Singapore, Toronto, Berlin, and Amsterdam. These offices handle local operations, customer support, and business development, though the San Francisco location remains the global headquarters.

Who should I contact if I have a media or press inquiry?

For media and press inquiries, use the press contact form on Uber's corporate website rather than mailing to the headquarters address. This routes your request directly to the public relations department, which typically responds within one to two business days for time-sensitive news requests.