You can delete your Uber account through the app or website, and the process is permanent after 30 days
To remove your Uber account, open the app or go to uber.com, navigate to your account settings, and select the option to delete your account. Uber gives you 30 days to change your mind — if you log back in during that window, your account and data stay active. After 30 days pass without logging in, the deletion becomes permanent and cannot be reversed.
The steps differ slightly depending on whether you use the driver app, rider app, or website, but the end result is the same. Your payment methods, ride history, and profile information will all be removed from Uber's systems once the 30-day period ends.
Key Takeaways
- Account deletion starts immediately when you request it, but Uber waits 30 days before permanently erasing your data in case you want to reactivate.
- Logging back into your account at any point during the 30-day window cancels the deletion and restores everything.
- You must settle any outstanding charges, refunds, or disputes before deletion can go through.
- After 30 days, your account cannot be recovered — you would need to create a new one from scratch if you want to use Uber again.
How to delete your account on the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account," then scroll down and tap "Delete Account." Uber will ask you to confirm and may prompt you to enter your password or verify your identity through email or phone.
After you confirm, you will see a message stating that your account is scheduled for deletion. Uber sends a confirmation email to the address on file. Do not close this email — keep it for your records in case you need to prove when you requested deletion.
How to delete your account on the Uber website
Go to uber.com and log in. Click your profile picture or initial in the top right corner, then select "Account Settings." Scroll to the bottom of the page and look for "Delete Account" or "Close Account." Click it and follow the prompts to confirm your identity and password.
The website version often shows more detail about what will happen to your data and gives you a final chance to download your information before deletion begins. If you want a copy of your ride history or payment records, do this before you proceed.
What happens during the 30-day waiting period
During these 30 days, your account is inactive but not gone. You cannot use Uber to request rides or accept driving jobs. Your payment methods are disconnected, and your profile will not appear to other users. However, Uber keeps your data in case you decide to come back.
If you log in even once during this window — whether through the app or website — the deletion request is cancelled immediately and your account returns to normal. All your information, payment methods, and ride history come back online. You would have to request deletion again if you still want to close the account.
Reasons your deletion request might be blocked
Uber will not process a deletion request if you have an outstanding balance, an active dispute with Uber or a driver, or a pending refund. You must resolve these issues first. If you owe money from a ride or have filed a complaint that is still under review, contact Uber Support to settle it before trying to delete again.
If you are a driver with an active trip or pending earnings, you also cannot delete until those are resolved. Drivers should make sure all trips are completed and all payments have been processed before requesting account closure.
What data gets deleted and what does not
After 30 days, Uber removes your name, email, phone number, payment methods, profile photo, and ride history from its active systems. Your ratings and reviews of drivers or restaurants are also deleted. However, Uber may keep some information for legal or tax reasons — for example, if you were a driver, records of your earnings may be retained for tax reporting purposes.
Uber also keeps data if there is an active legal dispute, investigation, or court order. In those cases, your account will not be fully deleted until the matter is resolved. If you are unsure whether your account qualifies for full deletion, contact Uber Support with your account email before requesting deletion.
What to do if you change your mind
If you realize within 30 days that you want to keep your account, simply log in using your email and password. Your account will reactivate immediately with all your information intact. You do not need to contact Uber Support or take any additional steps — logging in automatically cancels the deletion request.
After the 30-day period ends, reactivation is not possible. If you want to use Uber again, you will need to create a brand new account with a new email address or phone number. Any history, ratings, or saved payment methods from your old account will not transfer over.
Frequently Asked Questions
Can I delete my Uber account if I have a pending ride or delivery?
No. You must complete or cancel any active trips before deletion can begin. If you have a ride or delivery in progress, finish it first, then request account deletion. Uber will not process the request while you have an outstanding transaction.
Will deleting my account remove me from Uber Eats too?
If you use the same email and password for both Uber and Uber Eats, deleting your Uber account will also close your Eats account. If you created separate accounts with different emails, you would need to delete each one separately through its own app or website.
What if I do not receive the confirmation email after requesting deletion?
Check your spam or junk folder — confirmation emails sometimes end up there. If you still cannot find it, log back into your account to confirm the deletion request went through. You can also contact Uber Support with your account email to verify the deletion status.
Can Uber refuse to delete my account?
Uber can delay deletion if you have outstanding charges, active disputes, or legal holds on your account. You must resolve these first. If Uber says your account cannot be deleted and you believe this is wrong, contact Uber Support to understand the specific reason and what you need to do to move forward.
Is there a way to download my data before deletion?
Yes. On the website version of your account settings, you can usually find an option to download your data before you request deletion. This gives you a copy of your ride history, ratings, and payment information. Do this before you confirm deletion, as you cannot retrieve this information afterward.