Uber One offers a free trial period before you pay for membership
Uber One is a paid membership that bundles discounts across Uber Eats, Uber rides, and Uber Cash. The free trial lets you test the membership benefits without paying upfront. The trial period is typically 30 days, though the exact length can vary depending on your location and current promotions.
During the trial, you get the same perks as a paid member: reduced delivery fees on Uber Eats orders, ride discounts, and bonus Uber Cash. When the trial ends, your membership converts to a paid subscription unless you cancel before the trial expires. The monthly cost varies by region but typically ranges from $9.99 to $14.99 per month.
Key Takeaways
- The free trial lasts 30 days in most areas, though some promotions may offer different lengths.
- You must provide a valid payment method to start the trial, and charges begin automatically after the trial ends.
- Canceling before the trial expires stops the automatic charge and ends your membership immediately.
- The trial gives you full access to all Uber One benefits, including delivery fee reductions and ride discounts.
- You can only use one free trial per account, and you cannot stack multiple trials or promotions.
How to start the free trial
Open the Uber app and tap the account icon in the lower right corner. Select "Wallet" or "Uber One" depending on your app version, then look for the membership section. You should see an option to start the free trial; tap it and follow the prompts to confirm.
You will need to enter or confirm a valid payment method — a debit card, credit card, or linked bank account. Uber will not charge you during the trial period, but the payment method must be on file so the subscription can begin automatically when the 30 days end. If your payment method is declined or expires before the trial ends, you may lose access to membership benefits.
What happens when the trial ends
On the day your 30-day trial expires, Uber will charge your payment method for the first month of membership. This charge happens automatically; you do not receive a separate confirmation or invoice. The amount depends on your region and any active promotions.
If you do not want to be charged, you must cancel the membership before the trial ends. Canceling stops the automatic charge and immediately ends your membership. Any remaining trial days are forfeited once you cancel, and you will lose access to Uber One discounts right away.
Canceling before you are charged
To cancel, open the Uber app and go to your account settings. Find the Uber One or membership section and select "Manage Membership" or "Cancel Membership." Confirm the cancellation when prompted. The app will show you the exact date your trial ends and when you would be charged if you do not cancel.
Cancel at least one day before the trial expires to ensure the charge does not go through. If you are charged by mistake, contact Uber support through the app to request a refund. Refunds for accidental charges are usually processed within a few business days.
Understanding what the membership includes
Uber One combines benefits across multiple Uber services. On Uber Eats, you typically get reduced delivery fees (often $0 delivery on may have access to orders) and discounts on certain restaurants. On Uber rides, you receive a percentage discount on most trips, though surge pricing and certain ride types may not may have access to.
You also earn bonus Uber Cash — a credit you can spend on rides or food — just for being a member. The exact cash bonus varies by promotion and region. Some months offer higher bonuses than others, so the value of membership can fluctuate depending on when you join and how much you use the services.
Restrictions and things to know
You can only use one free trial per Uber account. If you have already used a trial in the past, you cannot start another one on the same account, even if you canceled the membership months ago. Some promotions may offer extended trials or special offers, but these are limited and change frequently.
The free trial does not stack with other discounts or promotions. If a restaurant or ride is already discounted, the Uber One discount may not apply on top of it. Delivery minimums, service fees, and taxes still apply even with membership discounts. Read the fine print on any promotion to understand exactly what is and is not covered.
If you have trouble starting or using the trial
If the free trial option does not appear in your app, you may have already used a trial on your account, or the promotion may not be available in your area. Try updating the Uber app to the latest version, as older versions sometimes do not show current offers.
If you are charged during the trial period or cannot cancel, contact Uber support directly through the app. Go to your account, select "Help," and choose the issue that matches your problem. Uber support can review your account, process refunds, and help you cancel if the app is not working correctly.
Frequently Asked Questions
Can I use the free trial on multiple Uber accounts?
No. Each Uber account gets one free trial. If you have multiple accounts, only one can use the trial offer. Once you use the trial on an account, that account cannot use it again, even if you cancel and rejoin later.
What happens to my trial if I don't use Uber during those 30 days?
The trial still counts down whether you use it or not. The 30 days run from the day you start the trial, not from the day you place your first order or take your first ride. If you do not cancel before day 30 ends, you will be charged for the membership.
Can I pause my membership instead of canceling?
Uber does not offer a pause feature for Uber One. You can only cancel the membership or let it continue. If you want to stop being charged, you must cancel. You can always rejoin later by starting a new membership, though you cannot use the free trial again.
Will I lose my Uber Cash if I cancel before the trial ends?
Any Uber Cash you earned during the trial stays in your account after you cancel. You can use it on future rides or food orders even if you are no longer a member. However, Uber Cash does expire after a certain period of inactivity, so check your balance regularly.
What if my payment method fails after the trial ends?
If your card is declined or expired when Uber tries to charge you, your membership will be suspended. You will lose access to Uber One discounts until you update your payment method. Uber will try to charge you again, and once the charge goes through, your membership resumes.