Uber operates offices in over 70 cities worldwide, with major hubs in San Francisco, New York, London, and São Paulo

Uber's main headquarters is in San Francisco, California, where the company was founded in 2009. This office handles corporate leadership, product development, and engineering. Beyond headquarters, Uber maintains regional offices across North America, Europe, Asia, Latin America, and the Middle East. Each office typically supports driver operations, customer service, local government relations, and regional business strategy for that area.

The size and function of each office varies. Some are large campuses with hundreds of employees; others are smaller regional centers focused on driver support and local partnerships. Uber does not publish a complete list of every office location, but you can find information about major offices through their careers page, which lists open positions by city and shows where teams are based.

Key Takeaways

  • Uber's headquarters in San Francisco handles global product, engineering, and corporate decisions, while regional offices manage local driver operations and customer service.
  • Major office locations include New York, London, São Paulo, Singapore, Tokyo, and Toronto, each serving as a hub for their respective regions.
  • If you need to contact Uber about a driver or account issue, you will reach customer service through the app or website, not by visiting an office in person.
  • Uber's careers page shows which cities have active offices by listing job openings there, and it is the most current source for office locations.

Major Regional Offices and What They Handle

Uber's New York office is one of its largest outside San Francisco and oversees operations across the northeastern United States. The London office serves as the European hub and manages Uber's presence in the UK and surrounding markets. São Paulo handles Latin American operations, while Singapore and Tokyo coordinate activity across Asia-Pacific. Toronto manages Canadian operations. These regional centers employ hundreds of people across engineering, operations, driver support, and policy teams.

Each regional office also manages relationships with local governments and regulators. Uber operates in a heavily regulated industry, and local teams handle licensing, compliance, and negotiations with city officials. This is why Uber maintains a presence in major cities even if they do not have large engineering teams there — the regulatory and operational work requires local staff.

How to Reach Uber if You Are a Driver or Rider

You cannot walk into an Uber office to resolve account issues or report a problem. Uber handles all driver and rider support through the app, website, and phone. Open the Uber app, go to the Help section, and select your issue from the menu. You can message support directly, request a call, or find answers to common questions in the help center.

For driver-specific issues, the Uber Driver app has its own Help section with similar options. Response times vary depending on the issue and how busy support is in your region. If you have an urgent safety concern, call 911 first, then report it to Uber through the app afterward.

Visiting an Uber Office as a Job Candidate

If you are interviewing for a job at Uber, you may be invited to an office for an in-person interview. The office location depends on the role and team. Uber's careers page lists open positions by city, and the job posting will tell you where interviews take place. Some roles are fully remote; others require you to work from a specific office.

Uber also hosts recruiting events and information sessions in various cities. These are announced through the careers page and through university recruiting programs. If you are interested in working at Uber, the careers page is the only official source for job openings and interview logistics.

Uber Greenlight Hubs and Driver Support Centers

Uber operates Greenlight Hubs in many cities, which are separate from corporate offices. These are walk-in centers where drivers can get help with account issues, vehicle inspections, and paperwork. Greenlight Hubs are not the same as Uber corporate offices — they are driver support facilities. You can find a Greenlight Hub near you through the Uber Driver app under the Help section.

Greenlight Hubs vary by city in their hours and services. Some offer vehicle inspections, help with document uploads, and in-person support for account problems. Others are smaller and focus mainly on document verification. Hours are typically during business hours on weekdays, though some have extended or weekend hours. Check the app for the specific location, hours, and services at the hub nearest to you.

Corporate Offices and Public Access

Uber's corporate offices are not open to the public. They are workplaces for Uber employees and require badge access. If you have business with Uber — whether as a driver, rider, or partner — you will not need to visit a corporate office. All business is conducted through the app, website, or phone support.

If you represent a business or government agency and need to contact Uber's corporate team, use the contact information on Uber's official website. There is a business inquiry form and contact details for different departments. Sending an email or using the online form is faster than trying to reach someone at an office location.

Finding Current Office Locations

Uber's office locations change over time as the company expands, contracts, or relocates teams. The most current information comes from three sources: the Uber careers page (which lists cities with open positions), the Greenlight Hub locator in the Uber Driver app, and Uber's official newsroom or blog, which announces major office openings or closures.

If you are looking for an office in a specific city, start with the careers page. If a city appears in job listings, Uber has an office there. For driver support, use the Greenlight Hub finder in the app. For corporate inquiries, use the contact form on Uber's main website. These three sources will give you the information you need without guessing.

Frequently Asked Questions

Can I go to an Uber office to dispute a charge or report a problem with my ride?

No. All driver and rider issues are handled through the app or by calling support. Open the Uber app, tap Help, describe your issue, and message or call support from there. They can resolve most problems without you visiting an office.

What is a Greenlight Hub and is it the same as an Uber office?

A Greenlight Hub is a walk-in driver support center where you can get help with account issues, vehicle inspections, and paperwork. It is not a corporate office. Find one near you through the Uber Driver app under Help, and check the hours before you go.

How do I learn about Uber has an office in my city?

Check the Uber careers page and search for job openings in your city. If positions are listed there, Uber has an office in that location. You can also look for a Greenlight Hub through the Uber Driver app if you are a driver.

Can I submit documents or paperwork at an Uber office?

You can upload documents through the Uber Driver app or website. If you need in-person help, visit a Greenlight Hub, not a corporate office. Greenlight Hubs can help verify documents and resolve upload issues.

Where should I send a formal complaint or legal inquiry to Uber?

Use the contact form on Uber's official website under the Business or Legal section. You can also find specific department contact information in Uber's newsroom or help center. Email is more reliable than trying to reach someone at a physical office.