What an Uber account number is and where to find it
Your Uber account number is a unique identifier assigned to your account when you sign up. It is not the same as your phone number, email, or payment method — it is a separate code that Uber uses internally to track your account, trips, and payment history. You will need this number if you contact Uber support about a specific issue, want to link your account to a third-party service, or need to provide proof of account ownership.
To find your account number, open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" or "Settings," then look for a section labeled "Account Information" or "Profile." Your account number will appear as a long string of numbers and letters. You can also find it in your email receipts from Uber — the confirmation email for any trip will include your account number near the top or bottom.
If you use Uber Eats, Uber Driver, or another Uber service on a separate app, each one may have its own account number, or they may share one if you signed up with the same email address. Check each app individually to confirm.
Key Takeaways
- Your account number is a unique code separate from your phone number or email, found in the Uber app under Account or Settings.
- Uber support will ask for your account number when you report a lost item, dispute a charge, or have questions about a specific trip.
- Your account number appears on every trip receipt email Uber sends you.
- If you use multiple Uber services (Uber Eats, Uber Driver), check each app to see if they share one account number or have separate ones.
When you need to provide your account number to Uber support
Uber support uses your account number to pull up your full history and verify that you are the account owner. If you contact them about a lost item left in a car, a charge you do not recognize, a trip that went wrong, or a driver or passenger issue, they will ask for your account number first. This speeds up the process because support can immediately see your account details, recent trips, and payment methods without asking you to repeat information.
You do not need your account number for routine tasks like booking a ride or paying for food delivery. You only need it when you are contacting support through the app, email, or phone. If you cannot remember it, tell support your phone number and email address — they can look up your account that way, though it may take slightly longer.
How to contact Uber support with your account number
The fastest way to reach Uber support is through the app itself. Open the app, tap the menu icon, and select "Help" or "Support." Choose the issue category (lost item, payment problem, safety concern, etc.), and you will be given the option to message support directly or call them. When you message, include your account number in the first line so the support agent can pull up your account immediately.
If you need to email Uber support, you can find the contact email address in the Help section of the app. Again, include your account number in the subject line or first paragraph. Response times vary — urgent issues like safety concerns may get a response within hours, while billing disputes or lost item reports typically take one to three business days.
Do not share your account number on social media or in public forums. Uber support will never ask for your password, PIN, or payment card details — only your account number and the details of your issue.
Account numbers for Uber Driver and Uber Eats
If you drive for Uber, your driver account has its own number separate from your rider account, even if you use the same email address. You will find your driver account number in the Uber Driver app under "Account" or "Profile." This number is what Uber uses to track your earnings, trips completed, ratings, and driver status.
Uber Eats delivery partners also have a separate account number in the Uber Eats app. If you are both a driver and a delivery partner, you will have two different account numbers. When you contact support, make sure you specify which service you are contacting about, or provide both numbers if the issue involves both accounts.
What your account number reveals and does not reveal
Your account number is tied to your personal information, trip history, and payment methods in Uber's system. It is not a password or security code — it is simply an identifier. Sharing your account number alone does not give someone access to your account. They would still need your password or login credentials to make changes, book rides, or access your payment information.
However, you should still treat your account number as semi-private information. Do not post it on social media or share it with people you do not trust. If you believe someone has accessed your account without permission, change your password immediately and contact Uber support with your account number to report the issue.
Frequently Asked Questions
Can I change my Uber account number?
No. Your account number is assigned by Uber and cannot be changed. It is permanent for the life of your account. If you want a fresh start, you would need to delete your account and create a new one, which would give you a new account number but also reset your ratings and payment methods.
What if I forgot my password but remember my account number?
Your account number alone cannot reset your password. Use the "Forgot Password" option on the Uber login screen and enter your email address or phone number. Uber will send you a password reset link. If you cannot access your email or phone, contact Uber support with your account number and they can help verify your identity and regain access.
Is my account number the same across all Uber services?
Usually yes, if you signed up with the same email address for Uber, Uber Eats, and Uber Driver. However, if you created separate accounts with different email addresses, each one will have its own account number. Check each app to confirm which number belongs to which service.
Do I need my account number to dispute a charge?
It helps, but it is not required. When you contact Uber support about a charge, provide your account number so they can find your account faster. If you do not have it, give them your email address and phone number instead — they can look it up, though the process may take longer.