What the Uber driver login page does
The Uber driver login is the entry point to the driver app and the Uber Partner Portal — two separate places where you manage different parts of your driving work. The driver app is what you use on your phone to accept rides, navigate to pickups, and track your earnings in real time. The Partner Portal is a website where you handle account settings, tax documents, payment methods, and historical earnings reports.
You do not need to log in to both every day. Most drivers use the app for active driving and check the portal once a month or when they need to update account information. Both use the same email and password, but they are accessed from different places.
Key Takeaways
- The Uber driver app and Partner Portal are two separate logins that use the same email and password.
- The driver app lives on your phone; the Partner Portal is a website you visit in a browser on any device.
- If you forget your password, use the "Forgot password?" link on either login page to reset it by email.
- Two-factor authentication is optional but recommended, and you set it up in your account security settings after you log in.
- If your account is deactivated or suspended, you cannot log in; you must contact Uber support through the help section to resolve it first.
Logging into the Uber driver app on your phone
Open the Uber Driver app on your phone. On the login screen, enter the email address associated with your Uber driver account and your password. Tap "Log In." If you have two-factor authentication turned on, you will be asked to enter a code sent to your phone or email before you can proceed.
The first time you log in on a new phone, Uber may ask you to verify your identity by taking a photo of yourself or confirming recent trips. This is a security step and takes a few minutes. After you pass verification, you stay logged in until you manually log out or uninstall the app.
If the app says "Account not found" or "Invalid password," double-check that you are using the correct email. Uber accounts are tied to a specific email address, and using a different one will not work even if it is associated with your account in some way.
Accessing the Uber Partner Portal online
Go to partners.uber.com in any web browser. Click "Log In" and enter your email and password. If you have two-factor authentication enabled, enter the code when prompted. You will then land on your dashboard, which shows your current status, recent earnings, and links to documents and settings.
The Partner Portal works on desktop, tablet, and mobile browsers. Many drivers use it on their phone while driving to check earnings or look up a specific trip, but the full experience is easier on a larger screen. You can stay logged in on multiple devices at the same time.
Resetting a forgotten password
On either the driver app or the Partner Portal login page, click "Forgot password?" Enter the email address for your account. Uber will send a password reset link to that email. Click the link, create a new password, and confirm it. You can then log in with your new password on any device.
The reset link expires after a few hours. If you do not see the email, check your spam or junk folder. If you still cannot find it, go back to the login page and request another reset link. If you no longer have access to the email address on your account, you will need to contact Uber support through the help section in the app or on the website to regain access.
Setting up two-factor authentication
Two-factor authentication adds a second security step: after you enter your password, you must also enter a code sent to your phone or email. This makes it much harder for someone else to log into your account even if they know your password.
To turn it on, log into the Partner Portal, go to Account Settings, and look for Security or Two-Factor Authentication. Choose whether you want codes sent by text message or email, and follow the prompts to confirm your phone number or email. After you set it up, every login will require the second code. You can turn it off the same way if you change your mind, though Uber recommends keeping it on.
What to do if you cannot log in
If you enter your correct email and password but the system says they are wrong, try resetting your password first. If the reset email does not arrive, check that you are using the email address Uber has on file — sometimes drivers have multiple email addresses and forget which one they registered with.
If your account shows a message like "Account deactivated" or "Account suspended," you cannot log in until the issue is resolved. This usually means Uber has flagged something in your account — a document that expired, a background check issue, or a policy violation. Go to the help section in the app or on partners.uber.com, select "Account and profile," and look for information about why your account is inactive. You may need to resubmit documents or contact support to get it reactivated.
If you are locked out after multiple failed login attempts, wait 15 to 30 minutes and try again. Uber temporarily blocks repeated attempts to prevent unauthorized access.
Logging out and account security
In the driver app, go to Account, then Settings, then Log Out. On the Partner Portal, click your profile icon in the top right corner and select Log Out. You will be returned to the login screen.
If you are using a shared or public device, always log out when you are done. If you lose your phone or think someone else has accessed your account, change your password immediately and turn on two-factor authentication if you have not already. You can also log out of all other devices from the Partner Portal security settings, which will force anyone else using your account to log in again.
Frequently Asked Questions
Can I use the same login on the app and the Partner Portal?
Yes. Both use the same email and password. You do not need separate accounts. However, they are two different platforms — logging out of one does not log you out of the other.
What if I have multiple Uber accounts?
Each account has its own email address and password. You can only log into one account at a time in the driver app, but you can have multiple browser tabs open on the Partner Portal, each logged into a different account. If you need to switch accounts in the app, log out and log in with the other email.
Do I need to log in every time I drive?
No. Once you log in on your phone, the app keeps you logged in. You only need to log in again if you log out, uninstall the app, or your session expires due to inactivity over a long period.
Is my login information stored securely?
Uber encrypts your password and does not store it in plain text. Never share your login credentials with anyone, including Uber staff. Uber support will never ask you for your password.
What happens if I forget which email I used to sign up?
Check any confirmation emails from Uber in your inbox or spam folder — they will show the email address on file. If you cannot find them, contact Uber support through the help section in the app or on partners.uber.com and provide your phone number or driver's license number to verify your identity.