Signing into Uber on your phone or computer

To sign into Uber, open the app or go to uber.com, tap or click Log In, and enter the phone number or email address linked to your account. Uber will send you a code by text or email — enter that code to confirm your identity and access your account. You do not need to remember a password; Uber uses a code-based system instead.

If you are signing in on a new device for the first time, Uber may ask for extra verification. This is a security step to protect your account. You might be asked to confirm your identity using the code sent to your phone, or to answer security questions you set up when you created your account.

Once you are signed in, you can request a ride, view your trip history, update your payment method, and manage your account settings. If you use Uber for both rides and food delivery, the same login works for both services.

Key Takeaways

  • Uber uses a code sent by text or email to sign you in — you do not need to create or remember a password.
  • You can sign in using either the phone number or email address associated with your account.
  • New device sign-ins may require extra verification steps, such as answering security questions or confirming a code.
  • The same Uber account works for both ride requests and food delivery through the Uber Eats service.
  • If you cannot receive codes by text or email, you can contact Uber support through the app or website to regain access.

What to do if you forgot your phone number or email

If you no longer have access to the phone number or email address you used to create your Uber account, you will need to contact Uber support to regain access. Open the Uber app, go to the menu, select Help, and choose the option for account or login issues. Describe your situation — that you cannot receive codes at your registered contact information — and Uber support can walk you through recovery steps.

Uber may ask you to verify your identity using other information from your account, such as your name, the payment method you used, or details from past trips. This process can take a few days. Keep your communication with support open during this time, as they may need additional information from you.

Resetting your account after being locked out

If you enter the wrong code multiple times, Uber will temporarily lock your account for security reasons. Wait at least 15 minutes before trying again. If you continue to have trouble receiving codes, check that your phone number or email address is correct in your account settings — sometimes a typo prevents the code from reaching you.

If your account remains locked after waiting and retrying, open the Uber app and go to Help > Account and login issues. Select the option that describes your problem, and Uber support can unlock your account or send a code through a different method.

Signing in on a shared or public device

If you sign into Uber on a computer or phone that other people use, always sign out when you are finished. Go to your account menu, scroll to the bottom, and tap or click Log Out. This prevents someone else from using your account to request rides or change your payment information.

On a shared device, do not check the box that says "Remember me" or "Stay signed in." These options keep you logged in longer, which is convenient on your personal device but risky on a shared one. If you forget to log out, you can sign into your account from another device and log out remotely — go to Settings > Security and select Sign out of all devices.

Two-factor authentication and account security

Uber's code-based login is a form of two-factor authentication — it confirms your identity in two ways: by something you know (your account information) and by something you have (access to your phone or email). This makes your account harder to break into than a password alone.

You can add extra security by setting up a PIN in your account settings. This PIN is separate from your login code and protects your account if someone gains access to your phone or email. Go to Settings > Security and follow the steps to create a PIN. You will need to enter this PIN before you can change your payment method or request a ride.

Signing in from different countries or regions

Uber operates in many countries, and your account may work across regions depending on where you created it and where you are traveling. If you are in a different country and try to sign in, Uber may ask you to confirm your location or may temporarily restrict certain features for security reasons.

If you cannot sign in while traveling, check that you are using the correct country code for your phone number. For example, if you created your account in the United States with a US number, but you are now in another country, you may need to include the +1 country code when signing in. If you are still having trouble, contact Uber support and let them know your location — they can help you regain access.

Frequently Asked Questions

Why am I not receiving the login code?

Check that your phone number or email address is correct in your account settings. If it is correct, the code may be delayed — wait a few minutes and check your spam or junk folder. If you still do not receive it, try requesting the code again or ask Uber support to send it through a different method.

Can I use the same account on multiple devices at once?

Yes. You can be signed into Uber on your phone, tablet, and computer at the same time. Each device will receive its own login code when you sign in. If you want to sign out of all devices at once, go to Settings > Security and select "Sign out of all devices."

What happens if someone else signs into my account?

Uber will send you a notification when your account is accessed from a new device. If you do not recognize the device, go to Settings > Security and sign out of all devices immediately. Then sign back in on your own device. Contact Uber support if you think someone has used your account without permission.

Do I need a different login for Uber Eats?

No. The same Uber account and login code work for both Uber rides and Uber Eats food delivery. You do not need to create a separate account or sign in twice.

Can I change my login phone number or email?

Yes. Go to Settings > Account and select the phone number or email you want to change. Uber will send a verification code to your current contact information, then ask you to enter your new phone number or email. Confirm the change, and your new contact information will be active for future logins.