Getting into your Uber account

To log in to Uber, open the Uber app or go to uber.com and enter the phone number or email address connected to your account, then the password you set. If you have two-factor authentication turned on, you will receive a code by text or email and must enter it to finish logging in. The process takes less than a minute on most connections.

You can use the same account across the Uber app, the Uber Eats app, and the website. If you switch devices or log out, you will need to go through this process again. Uber stores your payment methods and saved addresses, so you do not have to re-enter them each time.

Key Takeaways

  • Log in with the phone number or email and password you used when you created your account.
  • If you turned on two-factor authentication, you will need to enter a code sent to your phone or email after you enter your password.
  • Your login works across the Uber app, Uber Eats app, and uber.com without creating separate accounts.
  • If you forget your password, use the "Forgot password?" link on the login screen to reset it by email or text.
  • Logging out on a shared device removes your payment methods and saved addresses from that device for security.

What to do if you cannot remember your password

On the Uber app or uber.com login screen, tap or click "Forgot password?" below the password field. Uber will ask you to enter the phone number or email on your account. You will then receive a reset link by email or a code by text, depending on which method you choose.

Click the link in the email or enter the code in the app, and you will be taken to a page where you can create a new password. Make sure your new password is at least 6 characters long. Once you save it, you can log in with the new password right away.

Turning two-factor authentication on or off

Two-factor authentication adds a second step to logging in: after you enter your password, Uber sends you a code by text or email that you must enter to finish. This makes your account harder to break into if someone learns your password.

To turn it on, go to your account settings in the app or on uber.com, find the security or login section, and look for the two-factor authentication option. You can choose to receive codes by text message or email. To turn it off, go back to the same section and toggle it off — though Uber recommends leaving it on for security.

Logging in on a new device

When you log in on a phone or computer you have never used before, Uber may ask you to verify your identity. This usually means entering a code sent to your phone or email. This step protects your account if someone else tries to log in without your permission.

After you verify, you can choose whether to trust that device. If you do, you will not have to verify again the next time you log in on it. If you do not trust it — for example, if you are using a public computer — do not check that box, and you will have to verify every time.

Logging out safely

To log out, open the app or website, go to your account settings, and look for a "Log out" or "Sign out" button. It is usually at the bottom of the account menu. Logging out removes your payment methods and saved addresses from that device.

Always log out if you use Uber on a shared computer, a borrowed phone, or a public device. If you log out on your own device and want to use Uber again, you will need to log back in with your password.

What to do if your account was hacked

If you think someone else logged into your account, change your password right away using the "Forgot password?" link. Then go to your account settings and review your recent trips and payment methods. Remove any payment methods you do not recognize.

If you see trips you did not take or charges you do not recognize, contact Uber support through the app or website. Go to the Help section, describe what happened, and include the trip number or charge date. Uber can investigate and may refund fraudulent charges. Turn on two-factor authentication if you have not already, so this is harder to happen again.

Logging in with a phone number you no longer use

If your Uber account is tied to a phone number you no longer have access to, you can still log in using the email address on your account instead. On the login screen, enter your email and password.

If you want to change the phone number on your account, log in with your email, go to account settings, and update your phone number there. You may need to verify the new number by entering a code Uber sends to it. Once you update it, you can log in with either the new phone number or your email.

Frequently Asked Questions

Can I log in to Uber on more than one device at the same time?

Yes. You can be logged in on your phone, tablet, and computer at the same time using the same account. If you want to log out on one device without affecting the others, log out through that device's settings — it will not log you out everywhere.

What if I see a login attempt I did not make?

Uber may notify you of login attempts from new devices or locations. If you did not make the attempt, do not approve it. Change your password right away and turn on two-factor authentication if it is not already on. Review your account settings for any unauthorized payment methods or changes.

Do I need a separate login for Uber Eats?

No. Your Uber account works for both the Uber app and Uber Eats. Log in once and you can use both services. If you have a separate Uber Eats account, you can link it to your Uber account in settings, or you can keep them separate.

Can I log in without a password?

Uber does not offer passwordless login through the app or website. You must enter a password or use the password reset process. Some third-party services may let you sign in with your Uber account, but that is different from logging into Uber itself.

How long does a login session last before I am logged out automatically?

Uber does not have a set time limit for how long you stay logged in. You will stay logged in until you manually log out, change your password, or Uber detects suspicious activity on your account. On shared devices, log out after each use for security.