Logging into Uber Freight

Uber Freight uses the same login as your main Uber account. Go to freight.uber.com and enter the email address and password you use for Uber. If you have not yet created an Uber account, you will need to do that first at uber.com before you can access Freight.

Once you are logged in, you will see your dashboard with available shipments, your load history, and earnings. The login page will ask for your email and password — the same credentials you use for the Uber driver or rider app. If you have two-factor authentication turned on for your Uber account, you will receive a code by text or email and must enter it to complete login.

If you forget your password, click "Forgot password?" on the login page. Uber will send a reset link to the email address associated with your account. Follow the link, create a new password, and log back in. This process usually takes a few minutes.

Key Takeaways

  • Uber Freight login happens at freight.uber.com using your regular Uber email and password.
  • You must have an active Uber account before you can access Freight — create one at uber.com if you do not have one yet.
  • If two-factor authentication is on, you will need to enter a code sent to your phone or email after entering your password.
  • Use the "Forgot password?" link on the login page to reset your password if you cannot remember it.

Setting Up Your Uber Account for Freight

Before you log into Freight, your Uber account must be complete and verified. This means you need a valid email address, a phone number, and a payment method on file. Uber will also ask you to verify your identity — usually by uploading a photo of your driver's license or state ID.

If you are a new driver or shipper, Uber may require additional documents depending on your location and the type of work you plan to do. These can include proof of insurance, vehicle registration, or tax identification. You will see a checklist in your account showing what is still needed. Complete these items before trying to log into Freight, or you may not be able to access certain features.

Troubleshooting Login Problems

If you cannot log in, the most common reason is that you are using the wrong email address or password. Double-check that you are entering the exact email address you registered with — it is case-sensitive for the password but not for the email. Try logging in on a different browser or device to rule out a technical issue with your current one.

If you see a message saying your account is locked or suspended, contact Uber support through the app or at help.uber.com. Accounts can be locked temporarily if there are multiple failed login attempts, and Uber support can unlock them. This usually takes a few hours to a day.

If you are using a work computer or shared network, your company's firewall or security software may be blocking freight.uber.com. Try logging in from a personal device on a different network to test this. If it works elsewhere, contact your IT department about allowing access to Uber Freight.

Two-Factor Authentication and Account Security

Two-factor authentication adds a second step to login by requiring a code from your phone or email. If you have this turned on, you will enter your password first, then receive a code and enter it. This makes your account much harder to access if someone gets your password.

You can turn two-factor authentication on or off in your Uber account settings under "Security." If you lose access to the phone number or email linked to your account, contact Uber support before you need to log in — they can help you update your recovery options so you do not get locked out.

Accessing Freight on Mobile vs. Desktop

Uber Freight is primarily a desktop experience at freight.uber.com. The full dashboard, load details, and messaging tools work best on a computer or tablet. You can also use the main Uber app on your phone, but it shows a limited version of Freight features.

For the best experience, log in on a desktop or laptop where you can see full shipment details, rates, and your earnings breakdown. If you need to check something quickly on your phone, the Uber app will let you see available loads and your current status, but you may need to switch to a computer to accept a load or view detailed terms.

What to Do After You Log In

Once you are logged in, your dashboard shows available shipments in your area, sorted by distance, pay, and pickup time. You can filter by load type, weight, and destination. Click on any load to see the full details — pickup location, delivery location, weight, rate, and any special handling requirements.

Your account also shows your earnings history, ratings, and documents. Keep your documents current — insurance, registration, and tax forms expire, and Uber will remind you when renewal is coming. If a document expires and you do not renew it, you may lose access to certain loads or your account may be suspended.

Frequently Asked Questions

Can I use the same password for Uber Freight and the Uber driver app?

Yes. Uber Freight and the Uber app use the same account and password. If you change your password, it changes for both. You log into Freight at freight.uber.com and into the driver app through the mobile app — they are the same account but different interfaces.

What if I have multiple Uber accounts?

Uber does not allow one person to have multiple active accounts. If you have created more than one account by mistake, contact Uber support and ask them to merge or close the duplicate. You can then log in with the remaining account email and password.

Is freight.uber.com the only way to log in?

Yes, Uber Freight login happens at freight.uber.com. Do not enter your login information on any other website claiming to be Uber Freight. Scam sites sometimes copy the Uber Freight design — always check that the URL is exactly freight.uber.com before entering your password.

Can I log in from outside the United States?

Uber Freight is currently available only in the United States. If you try to log in from outside the U.S., you may see a message that the service is not available in your region. You can still access your account and earnings history, but you will not see available loads.

What happens if I forget my email address?

If you do not remember the email you used to create your Uber account, contact Uber support at help.uber.com. Have your phone number and a photo ID ready. Support can help you find your account or create a new one if the old one cannot be recovered.