Where existing Uber users find discount codes
Uber sends discount codes to existing users through the app itself, email, and text message. The codes appear in the "Promotions" or "Offers" section of your Uber app — this is the most reliable place to check first. You may also receive codes via email tied to your account or SMS if you have notifications turned on.
Codes come from several sources: Uber sends them directly to users based on account history and location, third-party partners (airlines, credit card companies, retailers) sometimes bundle them with their own offers, and occasional public promotions appear during holidays or special events. The codes you receive depend on your city, how often you use Uber, and which services you use (Uber Eats, Uber X, Uber Black).
You do not need to search for codes on external websites or sign up for third-party services to receive them. Codes sent through official Uber channels are the ones may provide to work on your account.
Key Takeaways
- Check the Promotions tab in your Uber app first — this is where Uber places codes meant for your account.
- Codes arrive via email and text only if you have those notifications turned on in your account settings.
- Partner codes from airlines, credit cards, or retailers sometimes include Uber credits, but only if you have an active account with that partner.
- Codes expire on a specific date shown in the app or email, and you must use them before that date or they become invalid.
- A code that does not work on your account usually means it was sent to a different account, expired, or has a restriction (like ride-only, not food delivery).
How to enter a code in the Uber app
Open your Uber app and tap the account icon (usually in the bottom right corner). Look for "Promotions," "Offers," or "Wallet" — the exact label varies by app version and region. Tap that section and select "Add Promo Code" or similar wording.
Type or paste the code exactly as it appears in the email or message you received. Codes are case-sensitive in some cases, so match uppercase and lowercase letters. Tap "Apply" or "Add." If the code works, the credit appears in your account immediately and shows in your wallet or payment method list.
If the code does not work, the app will show an error message. Common reasons include: the code has expired, the code was sent to a different account, the code only works for certain ride types (UberX but not Uber Eats), or you have already used that code before.
What happens when you use a promo code
When you enter a code, Uber adds the credit amount to your account wallet. The credit stays there until you take a ride or order food and the system automatically deducts it from your payment. You do not need to do anything else — the credit applies to your next trip or order.
If your trip costs less than the credit amount, you use only part of the credit and the remainder stays in your wallet for future rides. If your trip costs more than the credit, you pay the difference with your regular payment method (card, bank account, or cash). Credits do not roll over after the expiration date, so use them before they expire.
Some codes have restrictions: they may only work for rides (not food delivery), only in certain cities, or only during specific times. The email or app notification that sent you the code will state any restrictions clearly.
Why a code might not work on your account
A code sent to one email address will not work if you log into Uber with a different email. If you have multiple Uber accounts, make sure you are using the account that received the code. Check the email address in your account settings under "Account" or "Profile" to confirm.
Codes also do not work if they have expired. The expiration date appears in the email or in the app's Promotions section. Once that date passes, the code becomes invalid and Uber will not accept it, even if you have never used it before.
Some codes are one-time use only, meaning once you use them, they cannot be used again on the same account. If you see a message saying the code has already been redeemed, you have already applied it to your account in the past.
Promo codes from partners and credit cards
Airlines, hotels, credit card companies, and retailers sometimes include Uber codes with their own offers. These codes work the same way as Uber-sent codes — you enter them in the Promotions section of the app. However, they only work if you have an active account with that partner and meet any conditions they set.
For example, a credit card company might send a code to cardholders only, or an airline might send one to frequent flyer members. The partner's terms, not Uber's, determine who can use the code. If you receive a code from a partner but it does not work, contact that partner's customer service first, not Uber.
Partner codes sometimes have stricter restrictions than Uber's own codes — they may only work in certain cities, only for certain ride types, or only during a limited time window. Read the terms in the email or promotion details before you try to use it.
What to do if you never receive codes
If you rarely or never see promo codes in your Uber app, check your notification settings. Open the app, go to Account or Settings, and look for "Notifications" or "Promotions." Make sure push notifications, email, and SMS are turned on. Uber sends codes through these channels, and if they are all off, you will not see them.
You can also check your email spam or promotions folder — sometimes Uber emails land there instead of your inbox. Add Uber's email address to your contacts to make sure future emails arrive in your main inbox.
Codes are not sent equally to all users. Uber prioritizes codes based on how often you use the app, which city you are in, and which services you use. New accounts, very frequent users, and users in certain regions may receive more or fewer codes than others. This is normal and not a sign of a problem with your account.
Frequently Asked Questions
Can I use the same promo code more than once?
No. Most codes are single-use only per account. Once you enter a code and the credit is added to your wallet, you cannot use that same code again. If you try to enter it a second time, Uber will show an error saying it has already been redeemed.
What if I enter a code but do not use the credit before it expires?
The credit disappears when the expiration date passes. Uber does not extend expiration dates or refund unused credits. Always check the expiration date in the app or email and use the credit before that date.
Do promo codes work for Uber Eats and Uber rides?
Some codes work for both, but many are restricted to one service only. The email or app notification will say whether the code is for rides, food delivery, or both. If you try to use a ride-only code for an Uber Eats order, it will not work.
Can I combine multiple promo codes on one trip?
No. You can only use one code per trip or order. However, if you have multiple credits in your wallet from different codes, Uber will use them in order across multiple trips until they run out.
What if the code worked but the credit did not show up in my wallet?
Close the app completely and reopen it. Sometimes the wallet takes a few seconds to update. If the credit still does not appear after reopening, contact Uber support through the app and provide the code and the email or message where you received it.