Tim Hortons is available on Uber Eats in most Canadian cities and some U.S. locations
You can order Tim Hortons coffee, donuts, breakfast sandwiches, and other menu items through the Uber Eats app in cities where the chain has partnered with the platform. Availability depends on your location — not every Tim Hortons location participates, and coverage varies by province and region. You pay through Uber Eats, which adds a service fee and delivery charge on top of the restaurant price.
The ordering process works the same as any other restaurant on Uber Eats: search for Tim Hortons in your area, check which locations are open and accepting orders, add items to your cart, and choose delivery or pickup. Delivery times typically range from 20 to 45 minutes depending on how busy the restaurant and Uber Eats network are at that moment.
Key Takeaways
- Tim Hortons availability on Uber Eats varies by location — use the app to check if restaurants near you participate.
- You will pay the menu price plus Uber Eats service fees and a delivery charge, which can add 20 to 40 percent to your total.
- Delivery times depend on restaurant demand and driver availability, not just distance.
- You can track your order in real time once a driver accepts it, and you can contact the driver or restaurant through the app if there is a problem.
How to find Tim Hortons on Uber Eats
Open the Uber Eats app and search "Tim Hortons" in the restaurant search bar. The app will show you all participating Tim Hortons locations within your delivery zone, along with their current status — whether they are open, closed, or temporarily unavailable. Each location displays its estimated delivery time and the service fee Uber Eats charges for that particular restaurant.
If no Tim Hortons appears in your search results, it means no participating locations deliver to your address. You can check a different address or contact your nearest Tim Hortons directly to ask whether they plan to join Uber Eats. Some franchises choose not to use third-party delivery platforms.
What costs are added to your order
When you order through Uber Eats, you pay three separate charges beyond the menu price: a service fee (usually 15 to 30 percent of your subtotal), a delivery fee (typically $2 to $6 depending on distance), and sometimes a small order fee if your total is below a restaurant's minimum. Tim Hortons menu prices on Uber Eats are sometimes higher than in-store prices, though this varies by location.
Uber Eats occasionally offers promotions — discounts on your first order, percentage-off codes, or free delivery for members of Uber Pass. Check the app's promotions section to see what is currently available in your area. These deals can offset some of the added fees, but they change frequently and are not may provide.
Pickup versus delivery options
Most Tim Hortons locations on Uber Eats offer both delivery and pickup. Pickup is faster — usually 10 to 20 minutes — and costs nothing beyond the menu price. You order through the app, pay there, and pick up your order at the restaurant counter at the time the app tells you it is ready.
Delivery takes longer and costs more, but the order comes to your address. If you choose delivery, you can add delivery instructions in the app (for example, "leave at door" or "ring the bell twice"). Once a driver accepts your order, you can see their location on a map and track their progress in real time.
What to do if something is wrong with your order
If your order arrives incomplete, cold, or damaged, open the Uber Eats app and go to your order history. Select the order and tap "Report an issue." Describe what is wrong — missing items, incorrect items, or quality problems — and Uber Eats will usually offer a refund or credit to your account. Keep the food and packaging until the issue is resolved, in case Uber Eats asks for photos.
For delivery issues — a driver who does not arrive, cannot find your address, or cancels — contact the driver through the app's messaging feature first. If the driver does not respond or the problem is not solved, report it to Uber Eats support through the same "Report an issue" menu. Response times vary, but Uber Eats typically investigates within 24 hours.
Tim Hortons menu items available on Uber Eats
The full Tim Hortons menu is usually available on Uber Eats, including coffee, tea, donuts, bagels, breakfast sandwiches, lunch items, and baked goods. Some locations may have limited availability of certain items, especially during busy hours or if ingredients run out. The app shows you what is currently in stock — if an item is grayed out, it is not available at that moment.
Customization options work the same as in-store: you can specify how you want your coffee (size, cream, sugar), choose bagel toppings, and request modifications to sandwiches. Special orders or requests outside the standard menu are not may provide, so stick to what the app allows you to customize.
Delivery time and how it is calculated
Uber Eats estimates delivery time based on how busy the restaurant is, how many other orders are ahead of yours, and how far the driver has to travel. The app shows you an estimated time when you place your order, and this can change as conditions shift. During peak hours (breakfast time, lunch, or dinner rush), delivery times can stretch to 45 minutes or longer.
Pickup orders are usually faster because there is no driver wait — the restaurant prepares your order and you collect it. If you need food quickly, pickup is the more reliable option. You can also call the Tim Hortons location directly to ask how busy they are before you order through Uber Eats.
Frequently Asked Questions
Can I use a Tim Hortons gift card to pay on Uber Eats?
No. Uber Eats requires payment through the app using a credit card, debit card, or Uber Cash balance. Tim Hortons gift cards cannot be used for Uber Eats orders. If you want to use a gift card, you must order and pay in person at a Tim Hortons location.
What if my order is late or does not arrive?
Open the Uber Eats app, go to your order, and tap "Report an issue." If the driver has not arrived after the estimated time has passed, you can contact them through the app or report the problem to Uber Eats support. Depending on how late it is, you may receive a refund or credit.
Can I modify my order after I place it?
You can cancel and reorder if the restaurant has not started preparing your food yet — usually within the first few minutes. Once preparation begins, you cannot change the order through the app. Contact the restaurant directly through Uber Eats messaging if you need to make a change quickly.
Is Tim Hortons available on Uber Eats everywhere?
No. Tim Hortons availability on Uber Eats depends on your location and whether individual franchises have partnered with the platform. Use the Uber Eats app to search your area. If no Tim Hortons appears, none are currently participating in your delivery zone.
Do I have to tip the driver on Uber Eats?
Tipping is optional. The app prompts you to add a tip when you check out, and you can choose any amount or no tip at all. You can also add or change your tip after delivery is complete through the app.