Uber Eats shows promotions through the app, email, and text — but the offers you see depend on your location, order history, and how often you use the service
Uber Eats regularly runs promotions that reduce what you pay for food delivery. These come as discount codes, percentage-off offers, free delivery deals, or credits toward your next order. The promotions are not the same everywhere — what appears in your app in one city may not appear in another, and what you see depends partly on how long it has been since you last ordered.
Promotions arrive through three main channels: inside the Uber Eats app itself (usually on the home screen or in a dedicated promotions section), through email to your account address, and through text messages if you have opted in. You do not have to hunt for them — Uber pushes them to you. But knowing where to look and understanding what the terms actually mean can save you money on every order.
Key Takeaways
- Promotions appear in the Uber Eats app under a dedicated section, often labeled "Promotions" or "Offers," and you must add them to your account before placing an order.
- Email and text promotions usually include a code you enter at checkout, while in-app promotions are automatically applied when you meet the minimum order amount.
- Most promotions have restrictions: a minimum order total, an expiration date, and limits on how many times you can use them or which restaurants may have access to.
- New users and inactive users typically see larger discounts than regular customers, so the best offers often go to people who have not ordered in a while.
- Promotions stack differently depending on the type — some work with other discounts, others do not, so read the fine print before checkout.
Where to find promotions in the Uber Eats app
Open Uber Eats and look for a section labeled "Promotions," "Offers," or "Deals" — the exact name varies by app version and region. This section shows all active promotions tied to your account. Tap or click on any promotion to see the full terms: the discount amount or percentage, the minimum order required, which restaurants it works at, and when it expires.
Some promotions are automatically added to your account and appear as a banner at the top of the app or on the checkout screen. Others require you to manually add them by tapping a button labeled "Add" or "Claim." Once added, the promotion is reserved for your next may have access to order. You do not need to enter a code — Uber applies it automatically when you meet the conditions.
The home screen also displays featured promotions, especially if you have not ordered recently. Uber uses this space to show you deals designed to bring you back. Scroll through the home feed to spot limited-time offers or restaurant-specific deals that may not appear in the main Promotions section.
Email and text promotions — and how to use the codes
Uber Eats sends promotional emails to the address linked to your account. These emails often include a unique code (usually a string of letters and numbers) that you enter at checkout to receive the discount. The email will state the code, the discount amount, any minimum order requirement, and the expiration date.
Text promotions work the same way. If you have opted in to SMS messages from Uber Eats, you will receive texts with codes and brief details about the offer. To use a text code, go to checkout, find the "Promo Code" or "Add Promo Code" field, and paste or type the code. Uber will show you the discount before you confirm the order.
One important detail: email and text codes are often single-use or limited to a certain number of uses per account. Once you use a code, it may not work again. Check the email or text message for any language about reuse before assuming you can apply the same code twice.
Understanding the terms and restrictions
Every promotion has conditions. The most common are a minimum order amount (you might need to spend at least $15 before the discount applies), an expiration date (the offer ends on a specific date), and restaurant or category limits (the discount may only work at certain restaurants or for certain types of food).
Some promotions also cap how much you can save. For example, a "30% off" offer might have a maximum discount of $10, meaning if your order is large enough that 30% would equal $15, you only receive $10 off. Read the fine print to see if a cap is mentioned.
A few promotions are one-time only per account, while others can be used multiple times until they expire. The promotion details will say "one-time use" or "multiple uses" if this applies. If it does not say, assume you can use it more than once until the expiration date passes.
How new users and inactive users see different offers
Uber Eats uses your order history to decide which promotions to show you. If you are a new user who has never ordered, you typically see a larger first-order discount — often 50% off or a flat dollar amount like $15 off your first purchase. This is designed to get you to try the service.
If you have not ordered in a while, Uber considers you inactive and may send you a "win-back" promotion — a larger discount than what regular customers see. These offers are meant to bring you back. The longer you go without ordering, the more aggressive the discount may become.
Regular, frequent customers see smaller discounts or occasional free-delivery offers. Uber's logic is that you are already using the service, so they do not need to offer as much to keep you ordering. This is not unfair — it is how most services work — but it is worth knowing that the biggest deals go to new and lapsed users, not loyal ones.
Whether promotions stack and what to do at checkout
Stacking means using more than one promotion on a single order. Uber Eats generally does not allow this. If you have an in-app promotion added to your account and you also try to enter a promo code, Uber will usually apply only one of them — typically the one that saves you the most money. You cannot combine a percentage-off promotion with a free-delivery promotion on the same order.
At checkout, you will see a line showing the promotion applied and the discount amount. Review this before you confirm payment. If the wrong promotion was applied or no promotion appears when you expected one, check that you met all the conditions: the minimum order amount, the restaurant may be able to access, and the expiration date. If everything looks correct and the promotion still did not apply, take a screenshot and contact Uber Eats support through the app.
Some promotions are tied to specific payment methods or delivery zones. If a promotion does not appear at checkout, it may be because you are ordering outside the may be able to access area, using a payment method the promotion does not cover, or the promotion has expired. The app will usually show you why a promotion is not available if you tap on it.
Common reasons promotions do not work
The most frequent issue is not meeting the minimum order amount. If a promotion requires a $20 minimum and your order total is $18, the promotion will not apply. Add items until you reach the threshold, or choose a different promotion with a lower minimum.
Expiration is another common reason. Promotions have end dates, and once that date passes, the code or offer stops working. Check the expiration date in the promotion details before you place your order. If a promotion expired yesterday, it will not work today.
Restaurant may be able to access also blocks promotions. Some deals only work at certain restaurants or restaurant categories. If you are ordering from a restaurant not listed, the promotion will not apply. The promotion details will show which restaurants or types of food may have access to.
Finally, some promotions are geographically limited. You might see a promotion in the app, but if you are ordering to a delivery address outside the may be able to access zone, it will not work. Uber shows the may be able to access delivery areas in the promotion details, so check that your address is included before checkout.
Frequently Asked Questions
Can I use a promo code if I already have an in-app promotion added?
Uber Eats will apply whichever promotion saves you more money, but not both. If you have an in-app promotion that gives you $8 off and you enter a code for 20% off, Uber calculates which one is larger and applies that one. You cannot combine them on a single order.
What happens if a promotion expires while I am placing my order?
If a promotion expires at midnight and you place your order at 11:55 p.m., the promotion should still apply because you completed the order before the expiration time. If the promotion expired before you started checkout, it will not work. Uber usually shows the exact expiration time in the promotion details.
Do I have to use a promotion before it expires?
Yes. Once the expiration date and time pass, the promotion code or in-app offer stops working. You cannot use it after that date. If you added a promotion to your account and did not use it before it expired, it is gone — you cannot retrieve it later.
Why do I see different promotions than my friend?
Uber Eats shows different promotions based on your location, order history, how long it has been since you last ordered, and sometimes your payment method. New users and inactive users see larger discounts. Regular customers see smaller ones. Promotions also vary by city and region.
Can I get a promotion back if I used my code by mistake?
Contact Uber Eats support through the app and explain what happened. Support can sometimes reissue a code or credit your account, but this is not may provide. It is more likely if the code was single-use and you used it on an order you did not intend to place.