What new user promo codes actually do
Uber Eats offers discounts to people ordering for the first time through promo codes — usually a dollar amount off your first order, sometimes a percentage discount, occasionally free delivery. The code is a text string you enter at checkout before you pay. Uber Eats does not mail codes to you; you find them through the app itself, through email if you have an Uber account already, through Uber's website, or occasionally through third-party sites that publish current codes.
The discount applies only to your first order placed through the Uber Eats app or website. Once that order is complete, the code stops working. If you have never used Uber Eats before — even if you have used Uber for rides — you count as a new user. If you have placed even one order through Uber Eats in the past, you are not may be able to access for new user codes.
The specific discount amount and what it covers (delivery fees, service fees, or just the food total) varies by location and changes frequently. Uber runs different promotions in different cities, and the same code may not work everywhere.
Key Takeaways
- New user promo codes give a one-time discount on your first Uber Eats order, and you enter the code at checkout before paying.
- The discount amount and what it covers varies by your location and changes regularly, so the code you see advertised may not match what you receive.
- You find current codes in the Uber Eats app under the "Promotions" or "Offers" section, or through your email if you already have an Uber account.
- Once you place your first order, the new user code stops working — you cannot use it again or transfer it to someone else.
Where to find current promo codes
The most reliable place to find a code is inside the Uber Eats app itself. Open the app, tap the account icon or menu, and look for a section labeled "Promotions," "Offers," or "Rewards." Uber Eats usually displays available new user codes there before you place your first order. The code appears as a text string you can copy and paste into the promo code field at checkout.
If you already have an Uber account (from using Uber for rides), check your email. Uber sends promotional codes to existing account holders, and these sometimes include Uber Eats discounts. The email will contain the code and instructions for how to use it.
You can also visit the Uber Eats website directly and look for a promotions banner or link. During peak promotional periods — holidays, new market launches, or seasonal campaigns — Uber displays codes prominently on the homepage or in a dedicated promotions section.
Third-party coupon sites and deal forums sometimes post Uber Eats codes, but these are often outdated or region-specific. If you use a code from an external source, test it before committing to an order; the app will tell you immediately if the code is invalid or not accepted in your area.
How to enter and use a promo code
Start by opening the Uber Eats app or visiting the website and browsing restaurants and food items as you normally would. Add items to your cart. When you are ready to pay, proceed to checkout. You will see a section for "Promo Code," "Discount Code," or "Add Promo Code" — the exact label varies depending on whether you are on the app or website.
Tap or click that section and paste or type the code into the field. The app will validate the code immediately. If it is valid for your location and account status, the discount will appear on your order total before you complete payment. If the code is invalid, expired, or not accepted in your area, the app will display an error message.
Complete your payment after the discount is applied. The code is now used and cannot be applied to future orders.
Why a code might not work
The most common reason a promo code does not work is that it is not valid in your location. Uber Eats runs different promotions in different cities and regions. A code advertised in one state or country may not work in another. Check the fine print on any code you find to see if it lists geographic restrictions.
A code may also be expired. Promotional codes have end dates, and Uber rotates them regularly. If you find a code online from a source other than the official Uber Eats app or email, it may have already expired. The app will tell you immediately if you try to use an expired code.
If you have already placed an order through Uber Eats — even a very old one — you are no longer a new user and new user codes will not work on your account. Some codes are also limited by minimum order amount; if your cart total is below the threshold, the code will not apply.
Minimum order amounts and restrictions
Many new user promo codes come with a minimum order requirement. For example, a code might give you $10 off, but only if your order total (before the discount) is at least $15. If your cart is below that threshold, the code will not apply, even if it is valid in your area.
Some codes exclude certain restaurants, delivery fees, or service fees from the discount. A code might discount only the food total, not the delivery fee. Others may not work on orders from certain restaurant categories. The app usually displays these restrictions when you enter the code, so you will know before you pay whether the discount applies to your specific order.
Codes also typically cannot be combined. If you have multiple promo codes, you can use only one per order. Choose the one that gives you the largest discount for that particular order.
What happens after you use your first-order code
Once your first order is delivered and the transaction is complete, the new user code expires and cannot be used again. You will not be able to apply it to a second order, and you cannot give it to someone else to use on their account.
After your first order, you may receive other promotional codes through email or the app — these are typically for existing users and offer smaller discounts or apply to specific restaurants or delivery zones. These codes work the same way: enter them at checkout before you pay.
Uber Eats also runs loyalty programs and rewards systems for regular users. The specifics vary by location, but many users earn points or credits on each order that can be applied to future purchases. Check the "Rewards" or "Account" section of the app to see what programs are available in your area.
Frequently Asked Questions
Can I use a new user code if I have an Uber account but have never ordered food?
Yes. Having an Uber account for rides does not disqualify you from new user codes on Uber Eats. You are considered a new Uber Eats user if you have never placed a food order through that service, regardless of your ride history. The two services track new user status separately.
What if the code does not work at checkout?
First, confirm that your order total meets any minimum amount requirement listed with the code. If it does, try copying and pasting the code again to avoid typos. If it still does not work, the code may be expired, not valid in your delivery area, or already used on your account. Try a different code from the Uber Eats app promotions section, or contact Uber Eats support through the app to ask about current codes in your location.
Can I use a promo code on a scheduled order?
Yes, promo codes work on scheduled orders placed in advance. Enter the code at checkout just as you would for an immediate order. The discount applies when the order is placed, not when it is delivered.
Do I have to use my promo code on my first order?
No, but you can only use it once, and only before you place your second order. Once you have placed two orders through Uber Eats, you are no longer a new user and new user codes will stop working on your account. If you want to use a new user code, do so on your first or second order.
Can I get a refund if I used a promo code and then cancelled my order?
If you cancel before the order is picked up by the restaurant, the order is refunded and the promo code is returned to your account so you can use it on a future order. If the restaurant has already started preparing your food, cancellation policies vary. Check your order details or contact Uber Eats support to understand the refund terms for your specific situation.