Where to find promo codes as a new Uber Eats user

Uber Eats often shows a promo code field on the checkout screen for first-time users, and the code may already be pre-filled or suggested before you complete your first order. The most direct way to see what's available is to open the Uber Eats app or website, add items to your cart, and proceed to checkout — you'll see a "Promo code" or "Add promo code" option near the payment method.

Beyond the app itself, Uber Eats sends promo codes to new users via email shortly after they create an account. Check your inbox and spam folder for messages from Uber with subject lines mentioning a discount or welcome offer. You may also see codes advertised on Uber's main website, on social media, or through partner promotions — for example, some credit card companies or ride-share services bundle Uber Eats discounts with their own offers.

The codes available to you depend on your location, the current promotion period, and whether you've used Uber Eats before. A code that works in one city may not work in another, and Uber rotates promotions regularly. If you don't see a code offered automatically, it's worth checking your email and the Uber Eats app notifications before placing your first order.

Key Takeaways

  • Promo codes for first-time users usually appear at checkout in the app or website, and may be pre-filled or suggested automatically.
  • Uber Eats sends welcome codes to new users via email, so check your inbox and spam folder after you create your account.
  • The code you receive depends on your location and the current promotion, so codes vary by city and change over time.
  • You enter the code at checkout before you pay, and the discount applies to your order total if the code is valid for your account and location.

How to enter a promo code at checkout

Once you have a code, the process is straightforward. In the Uber Eats app, add items to your cart, tap the cart icon, and scroll down to find the "Promo code" field. Tap it, type or paste the code exactly as it appears (codes are usually case-insensitive, but spacing and hyphens matter), and tap "Apply." The app will tell you immediately whether the code is valid and show you the discount amount.

On the Uber Eats website, the promo code field is in a similar location — usually below your items and above the payment method. Enter the code and click "Apply" or press Enter. If the code works, you'll see the discount reflected in your order total before you complete payment.

If a code doesn't work, the app or website will show an error message. Common reasons include: the code has expired, it's not valid in your delivery area, it's already been used on your account, or you haven't met the minimum order amount (if one applies). Read the error message carefully — it often tells you why the code was rejected.

What restrictions apply to first-time user codes

Most first-time promo codes can only be used once per account and only on your first order. After you complete that order, the code expires and cannot be reused, even if you didn't use it the first time. Some codes also require a minimum order amount — for example, "$10 off orders of $15 or more" — so your cart total must meet that threshold for the discount to apply.

Codes are also location-specific. If you're ordering from a restaurant or area where the code isn't valid, it will be rejected at checkout. Additionally, some codes exclude certain restaurants, delivery fees, or service fees from the discount, so the final savings may be less than the code's stated value. The app usually shows these restrictions before you apply the code.

First-time codes typically cannot be combined with other promotions or discounts. If you have a code and your account also qualifies for another offer, Uber Eats will apply whichever gives you the larger discount, but you won't receive both.

What happens if your code doesn't work

If you enter a code and it's rejected, start by checking that you've typed it correctly — copy and paste from your email or the source where you found it rather than typing it by hand. Verify that your order meets any minimum amount requirement and that you're ordering from a restaurant in a delivery area where the code is valid.

If the code still doesn't work after you've checked these things, it may have expired or already been used on your account. You can try placing your order without the code, or contact Uber Eats support through the app by tapping your account icon, selecting "Help," and describing the problem. Support can sometimes manually apply a code if there's a technical issue, though they cannot override restrictions like location or minimum order amount.

Promo codes versus other Uber Eats discounts

Promo codes are one way to save, but they're not the only option. Uber Eats also offers discounts through subscription plans (like Uber One, which costs money but includes free delivery and other perks), restaurant-specific deals shown in the app, and occasional promotions tied to payment methods or special events. As a first-time user, you may see multiple discount options at once — the app will show you which saves you the most money.

Some users find that the subscription model saves more over time if they order frequently, while others prefer one-time promo codes for occasional orders. There's no single best option; it depends on how often you plan to use Uber Eats and what restaurants you order from.

Frequently Asked Questions

Can I use a first-time promo code if I've ordered from Uber (the ride service) before?

Uber Eats and Uber rides are separate services with separate accounts. If you've used Uber rides but never ordered food through Uber Eats, you're still considered a first-time Uber Eats user and can use a first-time code. The two services don't share promo code may be able to access.

What if I create an account but don't place an order right away?

Promo codes sent to your email have expiration dates, which vary by promotion. Some codes expire after 30 days, others after 60 days or longer. Check the email to see the expiration date. If you wait too long to place your first order, the code may no longer be valid, though Uber sometimes sends replacement codes to inactive new accounts.

Can I get a new promo code if I already used my first-time code?

No. First-time codes are tied to your account and can only be used once. After you've placed your first order with a code, you won't receive another first-time discount. You may still see other promotions or discounts in the app, but they won't be labeled as first-time offers.

Do I need to enter payment information before I can see if a code works?

No. You can enter a promo code at checkout and see whether it's valid and what discount it provides before you complete payment. This lets you check the code and see the final total before you commit to the order.

What if the promo code discount doesn't show up after I place my order?

Check your order confirmation email or the app's order history to see the final amount charged. Sometimes the discount appears in the app but takes a moment to display in your confirmation. If the discount genuinely didn't apply, contact Uber Eats support with your order number and the code you used — they can review whether the code was valid for that order and issue a refund if there was an error.