What the first-time offer covers

Uber Eats offers a discount on your first order when you sign up as a new user. The exact amount varies — it might be a percentage off your entire order, a fixed dollar amount, or free delivery — and changes depending on your location and current promotions. You'll see the specific offer before you complete your first purchase, so you know exactly what you're getting.

The discount applies only to food and drinks you order through the app or website. It does not cover service fees, delivery fees, or taxes, though some promotions do waive delivery fees separately. If your order total is below the minimum required for that promotion, you won't be able to use the discount.

Key Takeaways

  • First-time discounts on Uber Eats vary by location and change regularly, so the offer you see depends on where you are and when you sign up.
  • The discount appears automatically in the app when you place your first order and applies to food and drinks, not fees or taxes.
  • You must meet the restaurant's minimum order amount to use the discount, and some promotions have restrictions on which restaurants or cuisines may have access to.
  • The offer is tied to your account and can only be used once per new user, even if you delete the app and reinstall it.

How to see and use your first-time discount

When you open the Uber Eats app for the first time after creating an account, the current promotion will display at the top of the home screen or in a banner. You don't need to enter a code or take any extra step — the discount is already attached to your account. As you add items to your cart, the app will show you the final price after the discount is applied.

Complete your order as you normally would, and the discount will be deducted at checkout. The offer works with any restaurant on the platform, as long as your order meets any minimum purchase requirement listed in the promotion details. If you're unsure whether a particular restaurant qualifies, the app will tell you when you try to place the order.

Restrictions and limits on first-time offers

Each new account gets the promotion only once. If you place an order without using the discount, you cannot go back and apply it to a later order. Some promotions exclude certain restaurants, delivery-only kitchens, or alcohol purchases, so read the terms before you order.

The discount is personal to your account and cannot be transferred or shared. If you sign up with a different email address or phone number, you may be treated as a new user again, but Uber Eats tracks accounts by device and payment method as well, so attempting to claim multiple first-time offers can result in the promotion being removed or your account being flagged.

When the offer expires

First-time promotions typically remain available for 30 days after you create your account, though this varies. The app will show you the expiration date in the promotion details. If you don't use the discount within that window, it disappears and cannot be recovered.

If you're not ready to order right away, note the expiration date so you don't miss it. You can place your order at any time before that date — there's no requirement to order on a specific day or time.

Combining the first-time discount with other promotions

In most cases, you cannot stack the first-time discount with other active promotions or promo codes. If you have a promo code from a restaurant or a separate Uber Eats promotion, you'll need to choose which one to use. The app will show you the final price with each option so you can pick the one that saves you the most.

Some restaurants run their own first-time customer offers through the Uber Eats platform. These may be separate from the Uber Eats account-level discount, and you might be able to use both. Check the restaurant's page to see if they have their own promotion, and compare the total savings before you order.

What happens if the discount doesn't appear

If you don't see a first-time offer after creating your account, it may mean no promotion is currently running in your area, or you may not be may be able to access based on your location or account history. Promotions rotate regularly and are not always active everywhere at the same time.

If you believe you should see an offer, try closing and reopening the app, or log out and back in. If the discount still doesn't appear after a few minutes, contact Uber Eats support through the app. They can confirm whether a promotion is available for your account and help troubleshoot if there's a technical issue.

Frequently Asked Questions

Can I use the first-time discount on a small order?

Only if your order meets the minimum purchase amount listed in the promotion details. If the minimum is $15 and you order $12 worth of food, the discount won't be available at checkout. You'll need to add more items to reach the threshold.

What if I place an order but don't use the discount?

Once you complete an order without the discount, it's gone. You cannot apply it retroactively to that order or use it on a future order. The discount is available only once per account, so use it on the order where it saves you the most.

Does the first-time discount work with gift cards?

Yes, you can use a gift card and the discount together. The discount applies to the food and drinks portion of your order, and the gift card covers whatever remains. Check the promotion terms to confirm there are no restrictions on payment methods.

Can I get another first-time discount if I delete my account and sign up again?

Uber Eats tracks accounts across devices and payment methods, so creating a new account with the same phone number, email, or payment card will likely not may have access to for another first-time offer. Attempting to circumvent the one-time limit can result in the promotion being removed or your account being restricted.

Is the first-time discount the same everywhere?

No. The amount, type of discount, and which restaurants it applies to vary by city and change over time. Check your app to see what's currently available in your location, and compare it with what friends in other areas see — they may have different offers.