How to access your Uber Eats merchant dashboard
To log into your Uber Eats restaurant account, go to restaurants.ubereats.com and enter the email address and password you registered with Uber. If you have not yet created a merchant account, you will need to sign up through that same website before you can log in. The login page is the same whether you manage one location or multiple restaurants.
Once you are logged in, you land on your dashboard — the central hub where you manage orders, update your menu, set hours, and track earnings. The dashboard shows real-time order activity and lets you accept or decline incoming orders from customers.
If you cannot remember your password, click "Forgot password?" on the login page. Uber will send a reset link to the email address associated with your account. Check your spam folder if you do not see it within a few minutes.
Key Takeaways
- Log in at restaurants.ubereats.com using the email and password you registered with Uber.
- Your dashboard shows incoming orders, menu management tools, hours of operation, and earnings data all in one place.
- If you forget your password, use the "Forgot password?" link to receive a reset email.
- You can manage multiple restaurant locations from a single account if you have partnered more than one with Uber Eats.
- Two-factor authentication is available in your account settings and adds a security layer to your login.
What you can do once you are logged in
Your merchant dashboard is where the day-to-day work happens. You can turn your restaurant on or off to control whether customers see you as available for orders. You can update your menu items, prices, and descriptions without waiting for Uber to approve changes — most updates go live within minutes.
The orders section shows every incoming order with the customer's address, payment method, and any special requests. You can accept orders immediately or set a delay if your kitchen is backed up. If you need to decline an order, you can mark it as such, though declining too many orders may affect your visibility to customers.
You also track your earnings, view customer ratings and feedback, and download reports for your accounting. The analytics section shows which menu items sell most, what times are busiest, and how your restaurant ranks compared to similar businesses in your area.
Logging in on your phone or tablet
Uber Eats also offers a mobile app for restaurant partners, available on iOS and Android. Search for "Uber Eats for Restaurants" in the App Store or Google Play, then log in with the same email and password you use on the website. The mobile app gives you the same core features — accepting orders, updating your menu, and checking earnings — but in a format designed for smaller screens.
Many restaurant owners use the mobile app to manage orders while working in the kitchen or dining room, since you can see incoming orders and accept them without being at a computer. Push notifications alert you the moment a new order arrives.
Troubleshooting login problems
If you see an error message when you try to log in, first check that you are using the correct email address. Uber accounts are tied to a specific email, and using a different one will not work even if you registered with both. If you are unsure which email you used, try the most common one associated with your restaurant.
If your password is correct but you still cannot log in, your account may be temporarily locked for security reasons. Wait 15 to 30 minutes and try again. If the problem persists, contact Uber Eats support through the help section of the website — you can reach them without logging in by going to restaurants.ubereats.com and clicking the support or help link.
If you see a message that your account has been suspended or deactivated, this usually means Uber has paused your restaurant for a policy violation or account issue. The message should explain the reason. You will need to contact Uber support to resolve this, as you cannot reactivate the account yourself through the login page.
Setting up two-factor authentication
Two-factor authentication (2FA) adds an extra security step to your login. After you enter your password, Uber sends a code to your phone or email, and you must enter that code to complete the login. This protects your account if someone learns your password.
To turn on 2FA, log in to your merchant account, go to account settings, and look for the security or two-factor authentication section. You can choose to receive codes by text message or email. Once you enable it, every login will require both your password and the code, so keep the phone or email address you register current.
Managing multiple restaurant locations
If you operate more than one restaurant on Uber Eats, you can manage all of them from a single login. After you log in, look for a location switcher — usually a dropdown menu or list at the top of your dashboard. Click the restaurant you want to manage, and the dashboard updates to show that location's orders, menu, and earnings.
Each location has its own menu, hours, and performance data, so switching between them lets you see exactly what is happening at each restaurant. You do not need separate login credentials for each location; one account controls them all.
Frequently Asked Questions
What if I do not remember which email I used to register my restaurant?
Check any confirmation emails from Uber Eats sent when you first signed up — they will show the registered email address. You can also contact Uber Eats support and provide your restaurant name and phone number; they can tell you which email is on file and help you reset your password if needed.
Can I change the email address on my merchant account?
Yes. Log in to your account, go to account settings, and look for the email or contact information section. You can update your email there. Uber will send a confirmation link to the new email address to verify the change before it takes effect.
What happens if I forget to log out on a shared computer?
Log back in from any device and go to account settings or security settings. Look for an option to "log out all sessions" or "end all active sessions." This will sign you out everywhere and prevent anyone else from using the open session on the shared computer.
Is my login the same for Uber Eats and the regular Uber driver app?
No. Your Uber Eats merchant account is separate from any Uber driver account. They use different login pages and different credentials. If you drive for Uber and also run a restaurant, you have two separate accounts.
Can I reset my password without access to my registered email?
If you no longer have access to the email on your account, contact Uber Eats support directly. They can verify your identity using your restaurant information and help you regain access to your account or update the email address on file.