What the Uber Eats Manager Login Is and Who Uses It
The Uber Eats Manager Merchant Login is the web portal where restaurant staff with manager permissions can view orders, track deliveries, update menu items, and manage store settings. It is separate from the customer-facing Uber Eats app — this is the back-end system for the business running the restaurant account.
Only people with manager or owner permissions on the restaurant's Uber Eats account can access this portal. Owners set these permissions, and they can grant access to multiple staff members. The login uses the email address and password associated with the restaurant's Uber Eats business account, not personal Uber accounts.
Key Takeaways
- The manager login is accessed at manager.ubereats.com using the restaurant's business email and password, not a personal Uber account.
- Only account owners can create manager logins and assign permission levels — they control who sees what information.
- The dashboard shows real-time orders, delivery status, customer ratings, and lets you pause the menu or update item availability without closing the store.
- If you forget the password, use the "Forgot password" link on the login page; if you cannot access the email address on file, the account owner must update it.
- Two-factor authentication can be turned on in account settings to add a security layer, though it is not required by default.
How to Log In to the Manager Dashboard
Go to manager.ubereats.com in any web browser. Enter the email address and password for the restaurant's Uber Eats business account — this is the email the restaurant used when first setting up the account with Uber Eats, not a personal email.
If the login fails, check that you are using the correct email and password. The password is case-sensitive. If you do not remember the password, click "Forgot password" on the login page, and Uber Eats will send a reset link to the email address on file. Follow the link to create a new password.
If the email address on file is no longer accessible, the account owner must log in and update the contact email in account settings before you can reset the password. This is a security measure to prevent unauthorized access.
What Permissions Managers Have and How the Owner Controls Them
The account owner decides what each manager can see and do. Permissions are set in the account settings under "Team" or "Manage Users" (the exact label varies). Common permission levels include owner (full access), manager (can view orders and update menu), and staff (limited to viewing current orders only).
Owners can add a new manager by entering their email address and selecting their permission level. The new manager receives an email invitation and must create a password to activate their account. Owners can also remove a manager or change their permissions at any time — when permissions are removed, that person loses access immediately.
If you are a manager and cannot see a feature you need, ask the account owner to check your permission level. Some restaurants limit menu editing to the owner only, or restrict access to financial reports to specific staff members.
Common Tasks You Can Do in the Manager Dashboard
Once logged in, you can view all incoming orders in real time, see which orders are being prepared and which are out for delivery, and track estimated arrival times. You can also see customer ratings and feedback for each order.
The dashboard lets you pause your menu or close the store temporarily without deleting your account. You can mark individual items as unavailable (for example, if you run out of an ingredient) so customers cannot order them. You can also update item descriptions, prices, and photos — changes take effect immediately.
You can view sales reports, track which items sell most, and see how many orders came through Uber Eats versus other channels if your restaurant uses multiple delivery platforms. Some restaurants use this data to adjust their menu or pricing.
Troubleshooting Login Problems
If you see an error message saying "Invalid email or password," double-check that you are entering the business email (not a personal one) and that caps lock is off. Passwords are case-sensitive.
If the page will not load at all, try a different browser or clear your browser cache and cookies. Sometimes an outdated cached version of the page causes loading errors. You can also try logging in on a different device to see if the problem is specific to your computer.
If you are locked out after multiple failed login attempts, wait 15 to 30 minutes before trying again — Uber Eats temporarily blocks repeated failed attempts as a security measure. If you still cannot log in after waiting, use the "Forgot password" link to reset your password.
Setting Up Two-Factor Authentication
Two-factor authentication (2FA) adds an extra security step: after you enter your password, you must also enter a code sent to your phone or generated by an authenticator app. This prevents someone from accessing your account even if they have your password.
To turn on 2FA, log into the manager dashboard, go to account settings, and look for "Security" or "Two-Factor Authentication." You will be asked to choose between receiving codes by text message or using an authenticator app like Google Authenticator or Authy. Follow the on-screen steps to complete setup.
Once 2FA is on, every login will require the second step. If you lose access to the phone number or authenticator app linked to your account, contact Uber Eats support through the dashboard to regain access — you will need to verify your identity.
What to Do If You No Longer Work at the Restaurant
If a manager leaves the restaurant, the account owner should remove their login access immediately. Go to account settings, find the team or user management section, and delete that person's account. This prevents them from viewing orders, customer data, or financial information.
If you are leaving and the owner has not removed your access, you can change your password to lock yourself out, but the owner should formally remove your account to be certain. Do not share your login credentials with anyone — each person should have their own account with their own email address.
Frequently Asked Questions
Can I use my personal Uber account to log into the manager dashboard?
No. The manager dashboard requires the business email and password for the restaurant's Uber Eats merchant account. Your personal Uber account (used to order food) is separate and will not work. Ask the account owner for the business login details.
What happens if I forget the password?
Click "Forgot password" on the login page at manager.ubereats.com. Uber Eats will send a reset link to the email address on file. Click the link and create a new password. If you cannot access that email, the account owner must update the email address in account settings first.
Can multiple managers log in at the same time?
Yes. Each manager can log in from their own device or browser at the same time. There is no limit to how many people with manager permissions can be logged in simultaneously. Changes made by one manager (like marking an item unavailable) appear in real time for all other logged-in managers.
Is the manager dashboard available on mobile?
The manager dashboard works on mobile browsers, but it is designed for desktop use. Some features may be harder to use on a small screen. Uber Eats does not have a separate manager app — you access it through the web browser on your phone or tablet.
What if the account owner is not available to add me as a manager?
Only the account owner can create new manager logins and set permissions. If the owner is unavailable, you cannot be added until they log in and complete the setup. If the owner has left the restaurant or is unreachable, contact Uber Eats support through the manager dashboard to discuss account ownership transfer.