Where to log in and what you need

You log into your Uber driver account through the Uber Driver app on your phone or through the web portal at partners.uber.com. You will need your phone number or email address and your password. If you have not set up an account yet, you create one through the same app or website before you can log in.

The app is available on both iOS and Android. Most drivers use the app because it shows your trip requests, earnings, and navigation in real time. The web portal lets you view earnings history, tax documents, and account settings, but you cannot accept trips from it.

Your login credentials are the same whether you use the app or the website. If you forget your password, both the app and website have a "Forgot password?" link that will send a reset link to your email or phone number.

Key Takeaways

  • Log in through the Uber Driver app (iOS or Android) or at partners.uber.com using your phone number or email and password.
  • You must create an account before your first login, which requires your phone number, email, and a password you choose.
  • Use the app to accept trips and navigate; use the website to view tax documents, earnings history, and account settings.
  • If you forget your password, use the "Forgot password?" link on the login screen to reset it by email or text.
  • Two-factor authentication is optional but recommended to protect your account from unauthorized access.

Setting up your account for the first time

When you create a new Uber driver account, you provide your phone number, email address, and a password. Uber will send a verification code to your phone or email to confirm you own that number or address. You enter the code to complete verification.

After verification, you will need to upload documents: a driver's license, proof of insurance, and vehicle registration. Uber reviews these documents before you can start driving. This process usually takes a few days, though it can take longer if Uber needs clarification on any document.

Once your documents are approved, you can log in and go online to start receiving trip requests. You do not need to do anything else to activate your account — logging in and toggling yourself online is all that is required.

What to do if you cannot log in

If you enter your password and see an error message, first check that you are typing your password correctly. Passwords are case-sensitive, so "Password123" is different from "password123". If you are certain your password is correct, use the "Forgot password?" link to reset it.

If you do not receive a password reset email or text within a few minutes, check your spam or junk folder. If it is not there, try resetting again using your other contact method — if you originally signed up with a phone number, try resetting to your email address instead, or vice versa.

If you still cannot log in after resetting your password, your account may have been temporarily locked for security reasons. This usually happens after several failed login attempts. Wait 24 hours and try again. If the problem continues, contact Uber support through the app or website — there is a help section with a contact option.

Two-factor authentication and account security

Two-factor authentication (sometimes called 2FA) adds a second step to logging in: after you enter your password, Uber sends a code to your phone, and you must enter that code to complete login. This makes it much harder for someone else to access your account even if they know your password.

You can turn on two-factor authentication in your account settings. Go to your profile, select "Security," and follow the prompts to enable it. Uber will ask you to confirm your phone number and will send a test code to make sure it works.

If you turn on two-factor authentication, keep your phone with you when you log in, because you will need it to receive the code. If you lose access to that phone number, contact Uber support to remove two-factor authentication from your account so you can log in again.

Logging in on a new phone or device

If you get a new phone or reinstall the Uber Driver app, you log in the same way: enter your phone number or email and your password. The app will recognize your account and restore your settings and trip history.

If you have two-factor authentication turned on, you will need to receive the verification code on the phone number you registered with Uber. Make sure that phone number is still active before you switch devices, or you will not be able to log in.

If you are switching to a new phone and your old phone number is no longer active, update your phone number in your account settings before you switch. Log in on your old phone, go to your profile, and change your phone number to your new one. Then you can log in on your new phone without problems.

What happens if your account is deactivated

If Uber deactivates your account, you will not be able to log in. Deactivation can happen for several reasons: violations of Uber's driver policies, a lapsed background check, expired vehicle registration or insurance, or account inactivity for a long period.

If your account is deactivated, Uber usually sends an email explaining why. Read that email carefully — it will tell you what you need to do to reactivate. This might mean uploading new documents, waiting for a background check to clear, or waiting out a temporary suspension period.

If you do not understand why your account was deactivated, contact Uber support. They can explain the reason and tell you the steps to reactivate if reactivation is possible. Some deactivations are permanent, but many can be reversed by providing updated documents or waiting for a review period to end.

Frequently Asked Questions

Can I log in to multiple devices at the same time?

Yes. You can log into the Uber Driver app on your phone and the website on your computer at the same time. However, you can only be online and accepting trips from one device at a time. If you go online on your phone and then go online on your computer, the app on your phone will log you out of driver mode.

What if I forgot the email address or phone number I used to sign up?

If you remember your password, log in with whichever contact method you do remember. Once you are logged in, go to your profile and update your contact information. If you do not remember either your email or phone number, contact Uber support and they can help you recover your account.

Is my password the same for Uber Eats and Uber Rides?

If you have both a driver account and a separate Uber Eats delivery account, they are separate accounts with separate passwords. Your Uber Rides driver login does not work for Uber Eats. If you want to do both, you need to log in to each app separately with its own credentials.

Can someone else log into my account if they have my password?

Yes, which is why you should never share your password. If you think someone else has logged in to your account, change your password immediately and turn on two-factor authentication. If you see trips or earnings you did not make, contact Uber support right away.