Uber Arena is a ticketed event venue, not a housing or tenant matter

Uber Arena is a 6,000-seat music and entertainment venue in downtown Los Angeles, owned and operated by AEG Presents. It opened in 2021 as part of the LA Live entertainment complex. If you arrived here because you have a housing, tenant, or real estate question — such as whether you can live in a building, what your rights are as a resident, how housing law affects you, or where to find rental assistance — this page will not answer that question.

Housing Info publishes guides about tenant protections, landlord-tenant law, rental assistance, eviction defense, security deposits, housing discrimination, and housing regulations. Uber Arena is a ticketed event venue with no connection to residential housing, tenant rights, or housing programs. If you are looking for housing information, use the search function to find the specific topic you need.

Key Takeaways

  • Uber Arena is an entertainment venue in Los Angeles, not a residential building or housing program.
  • Questions about tickets, refunds, event policies, or accessibility should be directed to Uber Arena or AEG Presents directly.
  • If you were injured at the venue or treated unfairly, you may have legal options under consumer or personal injury law, not housing law.
  • Housing Info covers tenant rights, rental assistance, eviction defense, and housing regulations — not event venues or ticketed entertainment.
  • For housing questions, search Housing Info by topic or call 211 to connect with local housing resources and legal aid.

How to contact Uber Arena about events and tickets

Questions about ticket purchases, refunds, event dates, seating, or cancellations should go directly to Uber Arena or AEG Presents. You can find current event information, ticket links, and contact details on the official Uber Arena website or by calling the venue's box office. Most venues post their phone number and email on their ticketing page.

If you need accessibility accommodations — wheelchair access, accessible seating, companion seating, or other services — contact the venue in advance of your event. Most venues have a dedicated accessibility line or email address separate from general ticketing. Provide your event date and ticket information when you reach out.

If an event is cancelled and you have questions about refunds or rescheduling, the venue or ticket seller (such as Ticketmaster or AXS) will typically send information to the email address associated with your purchase. Check your email, including spam folders, for updates.

What to do if you were denied entry or had a ticket cancelled

If you were refused entry to an event, had your ticket cancelled without explanation, or were asked to leave the venue, ask the staff member or security personnel for a specific reason in writing if possible. Venues have the right to refuse service for certain reasons — such as violation of their code of conduct, appearing intoxicated, or bringing prohibited items — but they must follow their own stated policies.

If you believe the refusal was discriminatory — based on race, religion, disability, gender identity, or another protected characteristic — or if you were injured as a result of the venue's negligence, you may have legal options. These claims fall under consumer law or personal injury law, not housing law, and would require consultation with an attorney in your state who handles those areas.

Keep your ticket confirmation, any written communication from the venue, photos of your ticket or wristband, and notes about what happened and when. This documentation will be important if you decide to pursue a claim.

If you have a question about living in or near the LA Live complex

The LA Live entertainment district includes some residential units and apartments in the surrounding area. If your question is about renting an apartment in or near LA Live, your rights as a tenant, a lease dispute, a security deposit issue, or housing discrimination, those are housing questions that Housing Info can help with.

Search Housing Info for topics like "security deposits in California," "tenant rights in Los Angeles," "housing discrimination," or "breaking a lease." You can also call 211 to speak with a housing counselor or legal aid attorney in Los Angeles County who can advise you on your specific situation.

How to find the housing information you actually need

Housing Info covers renting, tenant protections, eviction defense, rental assistance programs, security deposits, lease agreements, housing discrimination, and housing regulations by state and city. If you have a question about any of those topics, search the site by the specific issue or your location.

If you are not sure where to start, call 211 (available in most of the United States). A counselor will listen to your housing situation and connect you with local resources, legal aid, tenant advocacy organizations, and government programs that may help. The call is free and confidential.

You can also contact your local housing authority, tenant union, or legal aid society directly. Most cities and counties have at least one organization that provides free or low-cost help to renters.

Frequently Asked Questions

Is Uber Arena part of a residential building where I can rent an apartment?

Uber Arena is a ticketed event venue, not a residential building. The LA Live complex includes some apartments and condos in the surrounding area, but the arena itself is for concerts and events only. If you want to rent in the LA Live neighborhood, search for apartments through standard rental listings or contact a local property manager.

What if I bought a ticket and the event was cancelled — can I get a refund?

Refund policies depend on the reason for cancellation and the terms printed on your ticket or confirmation email. Contact Uber Arena, AEG Presents, or your ticket seller (Ticketmaster, AXS, etc.) directly. They will tell you whether refunds are available or if you can exchange your ticket for a future event.

I was injured at Uber Arena during an event — what are my options?

Injuries at a venue may be covered under personal injury or premises liability law. Document what happened, take photos if possible, and report the incident to venue management in writing. Keep any medical records or bills. Consult with a personal injury attorney in California to understand whether you have a claim against the venue.

Can I find housing assistance or rental help through Uber Arena or LA Live?

No. Uber Arena and LA Live are entertainment venues and do not offer housing assistance or rental programs. For rental assistance, call 211 or search Housing Info for programs in your city or county. Most areas have emergency rental assistance, housing vouchers, or tenant advocacy services available.

What if I think I was discriminated against at the venue?

If you were denied entry or treated unfairly based on race, religion, disability, gender identity, or another protected characteristic, you may have a claim under consumer protection or civil rights law. Document what happened and contact a civil rights attorney or your state's attorney general's office for guidance on next steps.